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Bob Moore Chrysler Dodge Jeep Ram

Oklahoma City, OK

4.5
337 Reviews

7420 Northwest Expy

Oklahoma City, OK

73132

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Showing 337 reviews

January 08, 2021

Came in for a fast Lane oil change, got in and out in a reasonable time frame! Loved the great customer service from Aaron & his team. Thanks for the forward thinking on what needs to be addressed down the More

by Justin.beaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jan 11, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

There is nothing better than a speedy and easy service experience! Thanks for the kind review, Justin. We look forward to serving you again in the future. Until then, happy driving!

December 29, 2020

Aaron. Great job getting my Grand Cherokee in for emergency battery replacement. Thank you for exceptional service. This is my fourth Jeep purchased from Bob Moore. More

by Bob Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 30, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

Nothing better than knowing your service visit was exceptional! Thank you for your kind words, we are so pleased to know you are a dedicated member of the Bob Moore family.

December 07, 2020

We enjoyed our shopping experience here as much as one could when faced with the eventuality of upgrading to a minivan. We knew what we wanted they had it, and flexed it into our budget. More

by M.montgomery1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwon and Robert Jr
Dec 07, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! It was our pleasure to help you find the perfect vehicle. We hope you're enjoying your new van! Happy driving.

December 07, 2020

Service is always kind and explains with good detail! I love having them as my service shop. Keep on being great Bob Moore CJDR service! More

by kayg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hodgkinson
Dec 08, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thank you so much! We're glad you've chosen us as your go-to for service. If there's anything else we can do for you, be sure to reach out! Thanks again.

November 20, 2020

Horrible Customer Service! Have been trying to reach sales person (Damon) via email and phone because I am interested in purchasing a vehicle they have in stock and he has never returned my calls even t More

by H. Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damon Newton
Nov 23, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

Hello, We’re disappointed to learn of this experience. We appreciate your patience with our sales team, and apologize for any inconveniences we may have caused. We would be more than happy to further discuss the vehicle you are interested in, and hope we can move forward with the process. Please reach out me directly at mcosta@bobmoore.com so we can further discuss. I look forward to connecting with you. Respectfully, Marcus Costa, Sales Manager

November 11, 2020

Couldn’t be happier with the employees I dealt with, Antwan and his sales Manager were awesome. Got the truck I wanted at the right price, I’d recommend Bob Moore and his employees to all of my friends More

by monte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan Hunter
Nov 11, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thanks for sharing! And congratulations on your new truck--we're confident you're going to love it. Thanks again for your kind words. Stop by anytime.

November 10, 2020

Great deal, great price. Truck was cleaned up, gased up, and ready to go. Don’t have to spend all day at the dealership. The price was a little better than quoted on the phone, when does that happen. Lol More

by combsclearing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hodgkinson
Nov 10, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

We're happy to hear it! Thank you for your review--we're glad everything went well for you. If there's anything else we can do, don't hesitate to reach out!

November 09, 2020

Awesome experience. Damon and the entire crew was great to deal and work with made the whole experience very easy. Keep up the great job More

by roduhrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon, Phillip Caffey
Nov 10, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thanks for sharing! We're glad to hear you had an awesome experience. Stop by anytime--you're always welcome.

November 05, 2020

Great service will use again. Aaron is very knowledgeable and polite. Enjoy working with him and trust him with all of my vehicles. I always ask for him! More

by Scatpack 405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Nov 06, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

Thank you so much! We take pride in the knowledge and skill of our team, and it's great to hear you recognize them as well. Stop by again soon!

November 04, 2020

Always very difficult to get a loaner car while car is being serviced and service always seems to take a minimum of 2 wks. Not a lot of communication, have had multiple people promise to call me when a lo More

by catwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Nov 05, 2020 -

Bob Moore Chrysler Dodge Jeep Ram responded

Hello, Thank you for your review. We’re sorry to see your experiences with our Service Department haven’t been up to par. We appreciate your continued patience, and hope we don’t deter you from future visits. If there have been any inconveniences, we sincerely apologize. I encourage you to reach out to me directly at 405-217-7000 if there’s any further questions or concerns. Thanks again for your feedback. Respectfully, Shawn Box, Service Manager

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