Bob Moore Chrysler Dodge Jeep Ram

Not only great pricing, but superb customer service! I had a wonderful buying experience dealing with my salesman Kyle and with the finance rep Rob. Both are down to earth, really good guys. It was like b had a wonderful buying experience dealing with my salesman Kyle and with the finance rep Rob. Both are down to earth, really good guys. It was like buying a car from a couple of friends. There was no pressure whatsoever. This was the smoothest, easiest new car purchase I ever made. I'll definitely be going back to Bob Moore the next time I purchase a new car. Bob Moore as a company is "doing it right!" I wish all dealerships were like Bob Moore. More

Aaron in service is excellent and always takes the time to explain what's going on with my Jeep. His whole team is excellent. They also have a shuttle to pick you up . Very trustworthy. to explain what's going on with my Jeep. His whole team is excellent. They also have a shuttle to pick you up . Very trustworthy. More

Rex was my service advisor at Bob Moore when I took my granddaughters Jeep in and he did a great job keeping me updated on what was going on with the vehicle and getting it out quickly for me. I was very granddaughters Jeep in and he did a great job keeping me updated on what was going on with the vehicle and getting it out quickly for me. I was very pleased! More

I would rather have a tooth pulled with no pain blocker than shop for a new vehichle! This experience was by far the best! Everyone was upfront with no sales gimmicks or lies and I just love my new truck! than shop for a new vehichle! This experience was by far the best! Everyone was upfront with no sales gimmicks or lies and I just love my new truck! More

Great experience. Kyle did a great job. Everything seemed to go smoothly. Words words words words words words words words words words words words words. to go smoothly. Words words words words words words words words words words words words words. More

Great customer service. Friendly and quick service department. Would recommend for anyone looking for great service on their vehicle. Will return in the future! Thanks department. Would recommend for anyone looking for great service on their vehicle. Will return in the future! Thanks More

Great experience. Cecil was awesome and helped me right off the bat. I brought my own financing and the dealership was not overly pushy at all with that which was very appreciated. I will recommend highly off the bat. I brought my own financing and the dealership was not overly pushy at all with that which was very appreciated. I will recommend highly ! More

Very accommodating. Excellent service. Had my car ready even before they thought they could. Dave has informed every step of the services done and what the price it would be. even before they thought they could. Dave has informed every step of the services done and what the price it would be. More

After trying to get an appointment at Bob Howard Dodge for several months I called David at Bob Moore on Monday and my service was completed on Friday. Fast, friendly, courteous customer service. Even tho for several months I called David at Bob Moore on Monday and my service was completed on Friday. Fast, friendly, courteous customer service. Even though Bob Howard is closer to where I live, I will make sure all of my service needs are at Bob Moore Dodge. They made me a raving fan. More

I am pleased with the work performed on my 2017 ram truck. The recalls went well. I was disappointed that no one in the state of Oklahoma had a window regulator in stock since i see on several forums t truck. The recalls went well. I was disappointed that no one in the state of Oklahoma had a window regulator in stock since i see on several forums that they break all the time in cold weather. I agreed to a additional overnight shipping charge to get the parts here so i could get my vehicle repaired. I called the next day and asked if the part had arrived, to only be told it would not be here for several days. I told the advisor that we talked about overnighting the part and that i agreed to pay the shipping charges so i could have my vehicle back asap. I was put on hold so he could check on the part. He said it was out to be delivered, and as soon as they get it they would install it, and he would call me back at that time. After not hearing anything for several hours, i called back and then he said, yes the part was here and they were installing it as we speak. I could not make it there on that day to pick it up, so i went at 8am the next day(saturday). I went inside the dealership to the cashier to pay my bill and was told that she does not take payments and i was told i have to pay for my repairs on the service drive. Hmm..i thought that a cashier took payments. Very strange. So i went back to the service drive to pay and pickup my vehicle. Had to wait several minutes because there was only 1 person working the drive. Also the doors were wide open and it was 20 degrees that morning. After several minutes, the advisor was ready to take my payment, but he had to go get the cashier from inside the dealership, which i was trying to use earlier to take my CASH money and pickup my vehicle, so she could come out on the drive and take my money. (remeber it is 20 degrees and all the doors are wide open) She acted like she had no clue what was going on, but took my $1000 cash payment then gave me back $19 and some change all in one dollar bills. So one big fat wallet later stuffed with dollar bills like i was headed to the red dog, I would have thought that one of the service porters would pull my vehicle up, but i was told, well sir your vehicle is right out there in the back parking lot. I kinda looked at him thinking that was his job to pull up vehicles, but he never moved from his sitting spot on his chair. Ok, i guess i now have to walk around and find my vehicle so i can leave. Overall, i am not happy with the whole check out experience at the dealership. I am an old school guy at heart, and at one time worked for Bob Moore Cadillac, Land Rover, Buick. We never treated customers like this. I guess customer service is dead at this dealership. If you're going to have a cashier, then the cashier tells me i don't take money, then i have to get someone else to do it, but then the cashier has to come out and take my money, that is bad customer service. Porters sitting on there butt just pointing to where my vehicle is...very bad. Once again not happy with the customer service at Bob Moore Chrysler Jeep, Dodge. More