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Bob Moore Chrysler Dodge Jeep Ram

Oklahoma City, OK

4.5
337 Reviews

7420 Northwest Expy

Oklahoma City, OK

73132

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Showing 337 reviews

August 12, 2021

I purchased a 3000 dollar Lifetime warranty that included a vehicle to drive At this time they can not offer me a vehicle. They will need my vehicle for a few days and I need a vehicle to drive, which was More

by stevewilliamson1967
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Aaron
Aug 12, 2021 -

stevewilliamson1967 responded

Not happy with Cust service. No effort to check on rental car in the lifetime warranty and no effort to find a vehicle on the lot to drive.

Aug 25, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Hello, Thank you for your review. We’re disappointed to learn about the loaner experience you had. Please know that our intentions are always to treat our customers with the utmost respect, and we apologize if you did not feel this way during your visit. Sadly, with so few vehicles available, it is difficult to provided every person with a loaner. It’s never our aim to disappoint and we’re sorry your experience didn’t meet expectations. We look forward to resolving this with you. Respectfully, Scott Rigney, General Manager

August 11, 2021

Cool salesmen (Kyle), super laid back and helped us get exactly what we wanted. Finance department was the same way! The selection of vehicle I was looking for was slim but it is nation wide right now. I d More

by stantonferrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle O'Donley
Aug 12, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Nothing better than a seamless experience all around! We appreciate your understanding in terms of availability, and are glad we could find something great for you nonetheless! Please reach out if there is anything else we can do to assist you!

August 10, 2021

Aaron was very professional and knowledgeable. He got me in and got me out in a timely manor. More

by cdehdarani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bouse
Aug 11, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Nothing better than a pleasing service experience, thanks so much for your kind words!

August 08, 2021

They always take care of my jeep needs since 2010 More

by kelly.hoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 09, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We're so pleased to know we've been able to help you out all these years! Thanks for your kind words - we hope to continue to serve you for even more time to come.

August 06, 2021

One of my easiest buying experiences I will definitely use them again salesman Hodge help me a ton More

by 2.0hammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hodgkinson
Aug 09, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We're so pleased you are pleased with your experience! Glad we could find you a new ride and look forward to working with you again.

July 23, 2021

I have had Boob Moore service my Jeep Grand Cherokee for a number of years, and rely on David Holder to answer my questions. He also advises me of other items that might need servicing. I would highly recom More

by crobinson41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holder
Jul 23, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We're so glad to hear that our team has been a great resource for you and your vehicle, and thank you so much for your kind words. We are always here to help - let us know whatever it is you may need!

July 21, 2021

I've been bringing my Challenger to Bob Moore since I bought it in 2009 and have never had a problem. That's why I keep returning. Aaron has been helping me for years and he does a great job of seeing to More

by rickchronic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 21, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We're so pleased that you are pleased with our service! We truly enjoy taking care of you and working with you to ensure your Challenger is always in tip top shape. As always, please reach out if there is anything else we can do to assist you Until then, happy driving!

July 14, 2021

I purchased a 2013 vw beetle from this dealership. When i was looking to buy it the key was hard to get out of the ignition. The salesman kept saying that is just the way vw's are. So after asking him to More

by stacyprice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CAR SALESMAN AJ. MANAGER MARCUS AND MANAGER RICK SCOTT, Cecil Smith
Jul 20, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Hello Stacy, We are sorry for this negative experience, as you know this has been a tough situation. Unfortunately, this was a 2013 Beetle with over 100,000 miles which at that point can lead to some unexpected service issues. I believe we provided good service day of purchase, as well as paid for repairs two times in service after your original purchase. When you were in on the 12th, we worked tirelessly to show you various options and provide you with the best situation for the trade in and worked with multiple members of the team to make this right. Overall, we apologize for any miscommunication that occurred that brought confusion to this experience. I ask that you reach out directly at 405-720-4112 if you would like to continue this conversation. Respectfully, G. Scott Rigney, General Manager

July 12, 2021

Kyle and the entire staff were awesome. They took care of all of our needs and answered every question we had. These guys even stayed after hours to complete the process. More

by ryan.omalley.0118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle O'Donley
Jul 13, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

We love to hear it, Ryan! We're glad the team could be of assistance to you and you were pleased with your sales experience. If there is anything else you may need, just let us know!

July 08, 2021

Took my vehicle in for an oil change and tire rotation. Service technician was very professional and efficient. Oil change was done quickly. Would highly recommend dealership. More

by simmja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician
Jul 09, 2021 -

Bob Moore Chrysler Dodge Jeep Ram responded

Nothing better than a quick and seamless service experience! We are so pleased to know we could assist you, thanks for your recommendation!

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