Bob Moore Cadillac of Norman
Norman, OK
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I have purchased cars from the Bob Moore Autogroup several times over the years, and always experienced competitive pricing and great customer service. All the reason to go back right and give them a several times over the years, and always experienced competitive pricing and great customer service. All the reason to go back right and give them a chance to earn my business again right? Well, I did return, and experienced a good overall experience once again. However, the Sales Rep, Adran, was OUTSTANDING! Did I say OUTSTANDING? Yes I said OUTSTANDING! Adran exhibited true professionalism, and communicated very effectively. During the course of my decision making(a few days) Adran replied to my every question and concern, with no Pressure tactics, and in my opinion was honesty and displayed great integrity. If you ever go to purchase a car from Bob Moore, ask for Adran, you will not be disappointed! Thank you Adran, and Bob Moore for another good experience with your company. More
I buy cadillacs because I know that they will fit my life. I do not want to waste my time with a dealer that will try and sell me something that I do not want. Mr. Gibbs listened to what i had to say, life. I do not want to waste my time with a dealer that will try and sell me something that I do not want. Mr. Gibbs listened to what i had to say, and followed my requests to a T. He did not waste my time, or push something on me that I did not want. I bought my first cadiallac escalade in 2004 from Bob Moore and will continue to do so as long as I am treated the way that Mr. Gibbs treated me. I really appreciate everything he did for us. More
Brandon was very helpful. I was skeptical about going to Bob Moore because I heard they were your typical pushy sales types. After talking with the store manager I really felt this way. The manager was push Bob Moore because I heard they were your typical pushy sales types. After talking with the store manager I really felt this way. The manager was pushy the first night there however after dealing with Brandon my opinions changed of Bob Moore. Brandon was persistant about getting us in the car we wanted for the price we wanted. I never really felt I had to "haggle" for the right price. I feel Bob Moore as a dealership could have done a little more to get us some accessories we wanted, but as far as Brandon was concerned he was great! So overall. Bob Moore as a whole - B+ Management - B- Brandon the salesman - A+++ More
Excellent car buying experience!! Great people, awesome customer service. Will definitely shop at Bob Moore Cadillac in the future as well as refer friends. Thank You! customer service. Will definitely shop at Bob Moore Cadillac in the future as well as refer friends. Thank You! More
This was my first visit to your dealership. I was uneasy about the expectations of the hassels associated with buying a vehicle. However, after a few interactions with Elliott the sales persons who assiste about the expectations of the hassels associated with buying a vehicle. However, after a few interactions with Elliott the sales persons who assisted me, the process was not as strssful as expected. Any questions that I had were answered by the individual responsible; from the loan officer to the service manager. However, I did have to wait quite a long time to see the loan officer. I was given an explanation as to why the wait was as long as it was, which was unstandable. I hope that any post sale needs that I have will be handled as well as the initial sales experience. More
Adrian is very knowledgeable about the cars & he is also very friendly . I enjoyed him being our sales representative . Will recommend him and the dealership to our friends. also very friendly . I enjoyed him being our sales representative . Will recommend him and the dealership to our friends. More
These guys set out to help us get a good car with the emphasis on "help". We came away with a car we really like and have had only quick and friendly response when we needed to speak with them concernin emphasis on "help". We came away with a car we really like and have had only quick and friendly response when we needed to speak with them concerning the purchase. The transaction has become a personal one between friends. More
Adran was wonderful! He was attentive, personable, and knowledgeable. I would recommend him to any of my friends and family who are interested in purchasing from Bob Moore Cadillac. Overall, he made my fi knowledgeable. I would recommend him to any of my friends and family who are interested in purchasing from Bob Moore Cadillac. Overall, he made my first Cadillac purchase an absolute pleasure. More
Can't say enough about Ryan. He was extremely knowledgeable about the vehicle we wanted, was able to answer all of our questions and worked very hard to make sure we were completely satisfied wit knowledgeable about the vehicle we wanted, was able to answer all of our questions and worked very hard to make sure we were completely satisfied with our new car purchase. He always had a smile on his face and he is clearly the type of person we will do business with in the future. As long as Ryan is at Bob Moore, we will go back. Our Financing experience was very good too and with the incentives we received, I believe we got a fair deal. More
I can honestly say that I had the best new car buying experience that I have ever had. I normally hate the process of purchasing a new car but was very happy with the process at Bob Moore. Everyone I w experience that I have ever had. I normally hate the process of purchasing a new car but was very happy with the process at Bob Moore. Everyone I worked with was very knowlegable which made the process very smooth and quick. Paula Alderman More