Bob Moore Cadillac of Norman
Norman, OK
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My Escalade was considered a total loss after the April tornado - I wasn't sure what I wanted, but sales and manager were super nice & patient. They were courteous and made me feel like they cared about my tornado - I wasn't sure what I wanted, but sales and manager were super nice & patient. They were courteous and made me feel like they cared about my business. Truly treated me with the "old school" philosphy that I was the customer, and they worked for me. My daughter bought a year old SUV there the next month, based on my experience. THIS is why I am writing .. Last week, she was hit by a DUI in Moore and it flipped her truck.(My daughter is over 8 months pregnant AND her 3 year old was with her). Anyway - we went to visit with Eric Poston last week to cancel the extended warranty, etc - since her truck was a total loss. Let me just tell you that Eric Poston was moved by the pictures and when my 3 year old grand daughter told him about "Mommy's truck falling down and all the men came running to help her and mommy" .. Eric was anything BUT a cold hard business guy -- He jumped in to action -- looking out for my daughter and trying to help her with phone calls, what to expect, etc. He went above and beyond his "finance" title -- he truly cared about what was best for my daughter. Thank you Eric for how you handled my daughter. More
This is my fourth Cadillac I have purchased from Bob Moore Norman. I trust them to treat me well and most of all give me excellent service after the sale. They are good people to deal with and always Moore Norman. I trust them to treat me well and most of all give me excellent service after the sale. They are good people to deal with and always take care of me. Thanks Bob Moore Norman. More
I am very happy with my car and the overall experience at Bob Moore Cadillac. Marlon King was very knowledgeable. He answered all of my questions and was extremely helpful during the car purchasing proce Bob Moore Cadillac. Marlon King was very knowledgeable. He answered all of my questions and was extremely helpful during the car purchasing process. I made a great choice! More
Could not have ing, been happier with our purchase experience. We told our salesman right away that we were on a very tight time frame and would need his best price on an Escalade with his first quote experience. We told our salesman right away that we were on a very tight time frame and would need his best price on an Escalade with his first quote. Not only did he come back with a great price on the new vehicle, the offer on our trade in was exceptional! With very little back and forth, we were able to reach an agreement that we were very,very happy with in about an hours time. Also, for our convenience, they delivered the new vechicle to our home,almost three hours away, the next business day. We can say without a doubt, that this was by far the easiest transaction EVER! Our salesman, Marlon King, could not have been any easier to work with and did everything he said he would for us. A million thanks to Bob Moore and Marlon King for a job well done! Craig and Lisa Peters More
Everyone was a pleasure to deal with. I never felt like I was being pressured like some other dealerships. I highly recommend this dealership for your next purchase. was being pressured like some other dealerships. I highly recommend this dealership for your next purchase. More
Before this dealership, the only place I had dealt with for cars was Mercedes Benz OKC. Perhaps that's why I had really high expectations from Bob Moore Cadillac Norman when I visited them, and I am very g for cars was Mercedes Benz OKC. Perhaps that's why I had really high expectations from Bob Moore Cadillac Norman when I visited them, and I am very glad to report that they exceeded all my expectations. Eric H was phenomenally good in explaining the different vehicles they had on stock. He was very detailed oriented, and a great listener. Eric P fantastically worked out the financial details. In nut-shell I was very impressed with both of these guys with the service I received from this dealership. Finally, you can buy cars everywhere...there are tons of dealerships across the town. But, if I want to purchase my next vehicle, I will definitely visit these guys because the experience of car buying and servicing is very distinguishing & enjoyable!! Owner of 2010 MB GLK. More
The best car buying experience I have ever had. The salesman Dwight was very friendly and was not pushy. He helped us pick the right vehicle for us. He spent alot of time making sure that we got the salesman Dwight was very friendly and was not pushy. He helped us pick the right vehicle for us. He spent alot of time making sure that we got the car that we wanted. Eric Poston in finance was exceptionally great. He went way over and beyond what he had to to ensure that we got the best deal possible. This was the best car buying experience that we have ever had. He definately is a HUGE asset for Bob Moore and is the reason we will continue to come back for our next vehicle and refer others. Again, GREAT EXPERIENCE!!!!! Good Job!!!!!!!! KHolder More
The sales staff listened. The made every effort to find a car that fit my needs and price. I appreciate the sales staff only showing me cars that I was interested in buying. car that fit my needs and price. I appreciate the sales staff only showing me cars that I was interested in buying. More
I knew exactly what I wanted in my dream car and the wonderful people at Bob Moore made it possible to own it! They were very friendly and willing to work with me to make sure my buying experience was g wonderful people at Bob Moore made it possible to own it! They were very friendly and willing to work with me to make sure my buying experience was great. I highly recommend Bob Moore in Norman for your car buying needs. More