Bob Moore Cadillac of Norman

We had an amazing experience with this dealership. Every person treated us with respect. Smiling, opening the door every time and saying" Hi and How are you doing today?" Offering something to drink and a person treated us with respect. Smiling, opening the door every time and saying" Hi and How are you doing today?" Offering something to drink and a snack to eat, making you feel like your part of their family. A big "high five" to Mr. Marlon King. He took the time to listen to our wants and needs and helped us pick the car exactly what we were looking for. He took great care of us and I know at any time, if I have any questions or concerns, that he will continue to take care of us. Another "high five" to Ryan, in the finance department. He went way and above to get us the best rate. He explained everything thoroughly to us, leaving us with no doubt or questions. We enjoyed working with both gentlemen. I definitely recommend this dealership to everyone. You become a part of their family, not just a customer that walks in the door, buys a car and then leaves. You know that when you leave, that you will be taken care and that you are now part of the Cadillac family. Awesome and Outstanding customer service. Thanks again, Marlon & Ryan!!!! More

I have to state a comment about Marlon King, Chase and Colt at Bob Moore Cadillac about their personal service they go above and beyond to help you find what you want. We had bought a Cadillac SRX from t Colt at Bob Moore Cadillac about their personal service they go above and beyond to help you find what you want. We had bought a Cadillac SRX from them before and were ready for the next level up in the SRX. We told them what we wanted and they really didn’t have it at that time. About 6 weeks had rolled by and we thought we had been forgotten; then one day out of the blue Marlon called me and told me they found exactly what we were looking for. It was at a Dealer over 200 miles away, but he was willing to have one of their associates go and bring it back if that is what we really wanted. It was a Brand New 2012 SRX Luxury model in the exact color we wanted. I went into the Dealer and was excited about them finally finding what we wanted. We sat down with Sean in their finance department and he worked hard to get the payments we needed. The Dealer is one of the best around and we are very satisfied with the overall experience. More

Marlon was very, very nice and low key. He made this the quickest and simplist car buying experience I have ever had, and I have been buying cars for the last 30 years. Marlon was not only low pressure, quickest and simplist car buying experience I have ever had, and I have been buying cars for the last 30 years. Marlon was not only low pressure, he was no pressure. I told him what I could do and he was able to get the deal done for me literally in a matter of an hour or 2 max. I have already referred 2 other people to Marlon and I certainly will refer more. (I just hope the 2 I have referred actually end up buying from him!) I do not remember the name of the Finance guy that helped, but he too was very efficent and did not try to xx me into a bunch of stuff I did not want or need. All in all it was an excellent experience and I will return for my next car. More

This was my 3rd purchased from Bob Moore Norman and I This was my 3rd purchased from Bob Moore Norman and I find they are always a good place to do business with. Mr. King was very knowledgeble and capa This was my 3rd purchased from Bob Moore Norman and I find they are always a good place to do business with. Mr. King was very knowledgeble and capable. He was very friendly and answered all my questions. He is a credit to Bob Moore and Cadillac. I will continue to recomend both the Dealership and Marlon King. Regards, Dennis Buchanan More

it took to long for all the paper work. just like this suavy. i got the car i wanted .i have lived in town for 50 years new the dealer ship when mr moore was still alive. trusted him. hope to have the sa suavy. i got the car i wanted .i have lived in town for 50 years new the dealer ship when mr moore was still alive. trusted him. hope to have the same relation ship with the sons dealer ship More

Normally I hate shopping for cars but we had the best Normally I hate shopping for cars but we had the best experience ever. We have become life long customers, We have never been treated so good. Normally I hate shopping for cars but we had the best experience ever. We have become life long customers, We have never been treated so good. More

This was my second vehicle bought from Bob Moore Cadillac and I had another great experience! Marlon King was my sales person and he was Fantastic! He is extremely knowledgable when it comes to these cars and I had another great experience! Marlon King was my sales person and he was Fantastic! He is extremely knowledgable when it comes to these cars and all their many options and abilities. Everyone at Bob Moore Cadillac of Norman is very friendly and willing to go out of their way to help. I drive four hours to get to this dealership and their level of courtesy and service make it worth every mile. More

Excellent customer service from my sales person Marlon. I've now bought 2 cars from this dealer and its always a pleasure working with them. I've now bought 2 cars from this dealer and its always a pleasure working with them. More

Friendly, courteous, and trying to accomodate in every way!!! A+++++++++ My wife and I felt that they were truly working to make our purchase the best possible way for us abd was very focused on pleasing way!!! A+++++++++ My wife and I felt that they were truly working to make our purchase the best possible way for us abd was very focused on pleasing us. More

I have purchases a few used cars in the past but this was was my first new car purchase so I was a little nervous. However, both the sales associate and sales manager made me feel very comfortable and at eas was my first new car purchase so I was a little nervous. However, both the sales associate and sales manager made me feel very comfortable and at ease. The entire process was much more pleasant than experiences at other dealerships. There was no pressure to buy features that I was not interested and the pricing was very straightforward. The service after the sale has also been exceptional. I will definately purchase future vehiches from Bob Moore Cadillac in Norman and highly recommend this dealership. More