Bob Moore Cadillac of Norman
Norman, OK
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Everything we experienced thru out our car buying process with this dealership was completely perfect, the first time we drove onto the lot and started looking, a sales associate came over and said that he w with this dealership was completely perfect, the first time we drove onto the lot and started looking, a sales associate came over and said that he was with a customer, but would get someone right to us, not even 5 minutes went by until Jamar Dozier came over to show us the vehicles we were interested in. We were just in the looking phase of our buying and told Jamar that we were waiting on our insurance to pay off our vehicle that was totaled in a prior wreck. He understood completely and never tried to convince or sway our decisions at all, just gave us good solid advice. We did take a test drive, and was just about sold on the SRX right then, we told him as soon as we were ok to purchase we would be back. A few days later I returned and told Jamar that we had decided on the SRX, but wanted a few more options and started looking at the SRX Luxury package. Once we had made the deal with Jamar, he took everything over to finance, and Daniel Peoples was my finance officer, this also was one of the best experiences I have ever had in this area of financing a vehicle. Every step of this whole process was completely an enjoyable experience. Thanks again to Bob Moore and Associates for this whole process, and especially - Jamar Dozier, and Daniel Peoples. Gene & Rudy Steffens More
I was very disappointed in the during the deal process and the follow on service provided by the sales team. The salesman and the manager were unable to communicate with eachother clearly which made our and the follow on service provided by the sales team. The salesman and the manager were unable to communicate with eachother clearly which made our experience with them very poor. We believed we had agreed on a price and due to their miscommunication, we had to start the process over. We were also promised a complete detail of the vehicle at a location in Tulsa to help save us time. When we took the car to Tulsa, the dealership there was on a complete different page than the one in Norman. Again, inability to communicate. I felt like the Norman dealership was working in confusion and could not relay proper information. I was very disappointed and would not recommend them to others. More
Acquired vehicle about a month ago, having been redirected by Cameron H. from nearby Bob Moore Nissan dealership: lucky accident, without an exception. At the referred Cadillac dealership, had the redirected by Cameron H. from nearby Bob Moore Nissan dealership: lucky accident, without an exception. At the referred Cadillac dealership, had the good pleasure of working with (Daniel P.) and his team lead, Colt. First, Daniel P. turned out to be one of the most humble and attentive sales operative, I have ever dealt with: he was patient, courteous and made sure the whole process was brief and professionally handled, every step of the way. Secondly, and perhaps, most importantly, he does not rely on questionable sales tactics involving chicanery and subterfuge to confidently do his job. Lastly, he was knowledgeable and tried to honestly address questions and concerns raised during the sales process promptly. And, he has been helpful with the few things, so far, that needed to be resolved regarding the vehicle purchase. Hope to be a repeat customer and will recommend without hesitation. More
Most pleasant buying experience we've had in over 40 years of buying vehicles. everyone we worked with was excellent. Fair, friendly patient with their training years of buying vehicles. everyone we worked with was excellent. Fair, friendly patient with their training More
My car was the third car my family has gotten within 3 months from Bob Moore Cadillac in Moore. Every experience was great and Lisa Holland was a great help in meeting all of our needs. Thanks again I l months from Bob Moore Cadillac in Moore. Every experience was great and Lisa Holland was a great help in meeting all of our needs. Thanks again I love my new car!! More
Thi Anderson and finance manager Sean Foley were both EXCELLENT. They let us shop and were not overbearing like most dealerships. Entire experience was very fluid. Was referred by family member. We w EXCELLENT. They let us shop and were not overbearing like most dealerships. Entire experience was very fluid. Was referred by family member. We will continue to refer others as well. More
My experience at Bob Moore Cadillac was awesome. Dwight was very good and listened to my wife's wants in the car she wanted. He was very patience and understanding. We will definitely refer him as a person was very good and listened to my wife's wants in the car she wanted. He was very patience and understanding. We will definitely refer him as a person to purchase their next vehicle. Sean was also good as as our finance person. More
Dwight was very informative, friendly and knowledgeable. We liked the fact that he was not pushy. He explained that his goal was to find me a car that I loved. I liked that he gave my husband and I time, pr We liked the fact that he was not pushy. He explained that his goal was to find me a car that I loved. I liked that he gave my husband and I time, privately ,to discuss the information he presented us with. Once inside he continued to assure us that we did not have to buy today. I liked the no pressure atmosphere that he created. Once inside he gave us good information and gave us the option to meet with some one in the business office. He again assured us that we still did not have to buy today and that they could give us some numbers to think about. We met with Sean and he was friendly , up front, and explained things well. It was a smooth process, even though my pre-approved financing did not show up in his system and my SSN could not be found, once we were in his office. It felt like he did his best to give us a good deal and not sale us unnecessary warranties. More
My experience with this dealership left me with a sense of comfort and reliability. Chase assisted me with my new car purchase and he handled it with utmost professionalism. I will be recommending Bob Moor of comfort and reliability. Chase assisted me with my new car purchase and he handled it with utmost professionalism. I will be recommending Bob Moore Cadillac Norman. More
My first attempt at getting the car I wanted didn't go so well here but the second time did. Ryan was amazing at making sure to find me the best interest rate, seeing as he could've quit with the first go so well here but the second time did. Ryan was amazing at making sure to find me the best interest rate, seeing as he could've quit with the first offer because it was definitely fair but he didn't. I'm very impressed with him! Jeremy also has been very attentive to what I wanted and needed and I couldn't have found a better car or a better deal plus they threw in a little extra! I will definitely go back to them as well as recommend my friends. Thank you guys! More