Bob Moore Cadillac of Edmond

The is my 2nd purchase from Bob Moore Cadillac (Edmond) and just like the 1st the experience it was well worth it! Adran is the best ! I worked with Adran for over 2 months finding the right car and gett and just like the 1st the experience it was well worth it! Adran is the best ! I worked with Adran for over 2 months finding the right car and getting the best deal possible. Adran was patience, accommodating and flexible. The follow-up has been outstanding and sincere. Hani the financing specialist I worked with he also was a pleasure to deal with. Financing is often stressful but that was not the case with Hani. Got a tour and of the service department along with making an appointment for detailing. Worked Diron who also deserves kudos for all the services provided! Thanks again Bob Moore! Mike H. More

FINANCING WAS EASY, MANAGER AND SALES STAFF HELPFUL! RECOMMEND THE GM AND STAFF, MY CAR WAS USED, HAS A SQUEAK THAT I HAVE TO FIGURE OUT, NO WARRANTY BECAUSE OF AGE, OVERALL GOOD EXPERIENCE. RECOMMEND THE GM AND STAFF, MY CAR WAS USED, HAS A SQUEAK THAT I HAVE TO FIGURE OUT, NO WARRANTY BECAUSE OF AGE, OVERALL GOOD EXPERIENCE. More

Very friendly and knowledgable about the vehicle we were interested in. We never felt rushed or pressured when making our decision. I took the vehicle back to service to get an additional key fob on Friday interested in. We never felt rushed or pressured when making our decision. I took the vehicle back to service to get an additional key fob on Friday where I dealt with Reggie and received great customer service from him also. I needed help with using some of the options on the vehicle so Adrian went over them and answered all of my questions. We are very pleased with the outstanding customer service we have received and would definately recommend your company to family and friends looking for a new or used vehicle. Keep up the good work! More

My CUSTOMER SERVICE EXPERIENCE WAS OUTSTANDING.MR KING MADE ME AND MY WIFE FEEL VERY SPECIAL FROM THE BEGINNING OF THE SALE UNTIL THE CONTRACT WAS SIGN.HE WENT OVER AND BEYOND HIS CUSTOMER SEVICE ABILITY MADE ME AND MY WIFE FEEL VERY SPECIAL FROM THE BEGINNING OF THE SALE UNTIL THE CONTRACT WAS SIGN.HE WENT OVER AND BEYOND HIS CUSTOMER SEVICE ABILITY BY DELIVERING MY NEW CAR TO MY RESIDENCE ON HIS DAY OFF.HE EXPLAINED THE OPERATION OF THE VEHICLE BEFORE HE LEFT MY HOUSE.HE IS TRULY A PROFESSIONAL. More

First off I will say that the facilities are very upscale and nice. Salesman John G was very polite and easy to talk to. On the surface everything seemed polite and friendly. That's as far as I can go for th and nice. Salesman John G was very polite and easy to talk to. On the surface everything seemed polite and friendly. That's as far as I can go for the positives. We have three cars and wanted to try and downsize and trade two in for one (if you call a CTS-V a downsize). We were already financed and just needed BM to at least give us at least the fair KBB value. Nope. Not even close. We were offered 40k for a Challenger SRT8 and a Pontiac G8 GT. The poor trade in value for the SRT8 alone was 34k. I was in total shock. I really felt insulted and couldn't comprehend how they could even make the offer. We had taken the vehicles to CARMAX prior and they had already given us the auction/wholesale price for the two vehicles. BM's best offer was 10k less then what CARMAX was offering. Seriously CARMAX beat a Cadillac dealership by ten grand and they wouldn't budge an inch???? Not sure how much money they need to make on every car deal but apparently it's a lot. So here I was thinking CARMAX was the joke when really it was the big name dealers just down the road. The car we were looking to purchase was priced at KBB retail. It was a Lemon Law buyback they bought at auction and reselling and didn't even have a clean title so I'm sure there was already an impressive markup on the CTS-V. The whole experience made me sick that we even purchased the G8 GT from them 3 years ago. So much for repeat customers. More

Bob Moore Cadillac in Edmond is not your typical car dealership. Their focus is 100% customer service and satisfaction; which was exactly what we were given. The service after the sale was very impres dealership. Their focus is 100% customer service and satisfaction; which was exactly what we were given. The service after the sale was very impressive and helped our decision to purchase. Mr. Will Dodd the sales consultant who assisted us was very knowledgeable of Cadillac vehicles. He spent time with us before, during and after the purchase of our vehicle. It was the best experience we've ever had at a dealership!! More

I had an appointment at 10 am this morning, with Kyle Stephens to see what the issue was with my car. Before we even left, we grabbed a coffee and donuts, and Kyle came back in and talked to us. He said Stephens to see what the issue was with my car. Before we even left, we grabbed a coffee and donuts, and Kyle came back in and talked to us. He said immediately he found there was barely any oil in the car. We explained we had the oil changed three weeks ago and it had been leaking ever since. So he recommended us putting a quart or so of oil to make it back down to where i got my oil changed to have them look and fix it. we went over to automotive parts, and bought a quart of oil. Quinn helped us put it in, along with a couple more quarts. He helped us without being asked, and out of kindness and gave us a little advice and experience as to what he has seen. I cant say enough about how these minimal things make such a big difference in customer service, i only wish the place i got the oil changed at was like Bob Moore Cadillac and their Employees. Thanks so much for helping me out! I would defiantly recommend Bob Moore Cadillac for any further service, oil change, or advice in general. Kudos! More

I wasn't sure what to expect when I pulled into the I wasn't sure what to expect when I pulled into the dealership to look at a used vehicle. After all, it wasn't a cadillac, and I am am educator with I wasn't sure what to expect when I pulled into the dealership to look at a used vehicle. After all, it wasn't a cadillac, and I am am educator with not much money to spend on a vehicle. I needed not to worry because I was treated as a valued customer. The 3 gentlemen mentioned above were very polite, helpful and professional. They made my entire experience wonderful! I appreciate the fact that these gentlemen worked with me without trying to make me feel intimidated when going through the car buying process as other dealerships had made me feel that way. I have already told friends and family about my visit to your dealership, and I recommend looking for vehicles at the dealership first before venturing out to the land sharks at the other dealerships! Thanks again, to everyone at Bob Moore Cadillac!! More

I rated Bob Moore Cadillac with high marks due to the exceptional experience with buying my recent car. From their friendliness, professionalism, and customer-oriented attitudes, it was obvious this dea exceptional experience with buying my recent car. From their friendliness, professionalism, and customer-oriented attitudes, it was obvious this dealer stood out from the rest. They worked hard to get the car I wanted for a good price and took good care of me when I needed a minor trim problem corrected. Additionally, Adam helped me secure a loan that beat my bank by more than half the interest rate which saved me over $1,100 in finance charges. Of all the years I have been buying new cars, Maggie Mizar (Internet Sales); John Gullett (Sales Consultant), Kyle Stephens (Service Consultant); and Adam (business services) made this car-buying experience the best ever. I would recommend them to my friends without reservation. More

I'VE BROUGHT MANY CARS IN THE PAST BUT THIS WAS THE BEST EXPERIENCE OF MY LIFE. ADRAN GIBBS WAS THE BEST, HE PATIENTLY TOOK HIS TIME WITH ME TO MAKE SURE I KNEW WHAT I WAS BUYING AND EXPLAIN EVERY FUN BEST EXPERIENCE OF MY LIFE. ADRAN GIBBS WAS THE BEST, HE PATIENTLY TOOK HIS TIME WITH ME TO MAKE SURE I KNEW WHAT I WAS BUYING AND EXPLAIN EVERY FUNCTION OF MY NEW 2014 CTS COUPE. I WOULD NOT ONLY RECOMMEND HIM TO OTHERS BUT WOULD LIKE TO TELL BOB MOORE DON'T EVER LET HIM GET AWAY. PEOPLE BOB MOORE CADILLAC OF MOORE, OK IS THE PLACE TO BUY A NEW CAR. YOU EVEN HAVE YOUR OWN SERVICE REP WHEN THE CAR HAVE TO BE SERVICE. I'M SO HAPPY SALEMANS TREAT YOU THIS WAY BECAUSE SOME JUST WANT TO SELL YOU A CAR AND SEND YOU ON YOUR WAY. THANKS ALSO TO THE FINANCE DEPARTMENT. THIS PLACE IS GREAT!!!!!!!! AND ADRAN GIBBS IS THE MAN!!!!!!!!!!!!!! More