Bob Mills Mitsubishi

Made a lot of promises they didn’t keep First problem they kept trying to talk me into buying something I didn’t want. Then they sold the truck with garbage tires and after the salesman prom First problem they kept trying to talk me into buying something I didn’t want. Then they sold the truck with garbage tires and after the salesman promised to get that fixed he could not deliver. The financial team can’t even get me the correct paperwork after the deal. They also lied to navy fed with the actual miles and features on the truck just to boost the value. Not to mention they marked up the sticker value and said they lost money on the sale. They need to be evaluated by the better business bureau for their bad ethics dealings. Sales team has no knowledge of used vehicles so even when questioned on certain issues they are clueless. More

Excellent Great place to buy a car. Everyone was very helpful and did everything they could to get me and my family a car in a time of need. Would highly recomm Great place to buy a car. Everyone was very helpful and did everything they could to get me and my family a car in a time of need. Would highly recommend to anyone looking for a vehicle. More

Finding the right car My husband and I were looking for a vehicle. Devin and the entire team at Mitsubishi worked with us to find a vehicle we could afford as well as one w My husband and I were looking for a vehicle. Devin and the entire team at Mitsubishi worked with us to find a vehicle we could afford as well as one we loved. More

Awesome! Everyone at Bob Mills was amazing! They really worked with me to stay in my budget but also get a pigger car for my family! I will recommend this deal Everyone at Bob Mills was amazing! They really worked with me to stay in my budget but also get a pigger car for my family! I will recommend this dealership to everyone I know! More

Great Service! Bought a car from this dealership. Thry were spot on, took good care of me and got me out the door fast and efficient. Will definitely buy another ca Bought a car from this dealership. Thry were spot on, took good care of me and got me out the door fast and efficient. Will definitely buy another car from them when the time comes. More

Absolutely MAGNIFICENT The best Sales staff ever. They all worked tirelessly with me to get me into the New car I Wanted. I couldnt be more satisfied. Devin and Bryan The best Sales staff ever. They all worked tirelessly with me to get me into the New car I Wanted. I couldnt be more satisfied. Devin and Bryan were positively amazing and walked me right thru it all. All the staff went above and beyond to help me, I was truly amazed. Best experience ever. More

Best experience ever. Devin Wright and her team at BOB MILLS MITSUBISHI , made my grandson's first experience of buying a new car the best they will have. Everyone treate Devin Wright and her team at BOB MILLS MITSUBISHI , made my grandson's first experience of buying a new car the best they will have. Everyone treated us with so much kindness and compassion we had a 2 year old with us ,and Devin was even great with him. I must say she went beyond her job description. Thank you so much Devin Wright More

Great experience! Really great experience! They have extremely friendly staff which made the whole car buying experience easy and understandable. Will definitely recomm Really great experience! They have extremely friendly staff which made the whole car buying experience easy and understandable. Will definitely recommend to everyone I know! More

Personable and Straight Forward This review may be long but I feel like they deserve the credit. Not too many people, that I know of, enjoy the "dealership process". I am one of thos This review may be long but I feel like they deserve the credit. Not too many people, that I know of, enjoy the "dealership process". I am one of those people. I had found a vehicle that I liked and saw that it was in Wilmington, N.C. so I called to inquire. Spoke to a gentleman who informed me it was at Bob Mills Mitsubishi in Jacksonville and referred me to Elijah. I called over to speak to Elijah and he was very willing to help me look at this truck and answer questions as needed. I ended up going to look at it, test drove it and then spoke about numbers for the trade-in and the truck price. All of the staff made my wife and I feel extremely welcome and they were all very patient as I had to make some changes to some loan details. While we waited, Elijah embraced conversation with us and brought the "buyer / seller" relationship down to a more personal and friendly relationship. Elijah was very straight forward with me about the price of the vehicle I was buying and although they did meet the price I was requesting, it took a little negotiating which again was not difficult as they were very easy to deal with. The only thing that was difficult for me was finding a price for my trade-in but who doesn't want to make money off a trade-in? From that reason, I cannot dock them any points. Elijah took extreme care of my wife and I and just made the whole experience enjoyable. I HIGHLY recommend them, especially Elijah. More

No Integrity ****DONT EVER BUY A CAR FROM THESE PEOPLE!!**** Two weeks ago I looked thrilled as I walked out of this local auto dealer with my brand new Outlander ****DONT EVER BUY A CAR FROM THESE PEOPLE!!**** Two weeks ago I looked thrilled as I walked out of this local auto dealer with my brand new Outlander Sport....only to be evacuating the hurricane and along with my family was hit by a 18 wheeler on 1-75, where a lady was killed. Naturally, I turn to my dealership for guidance, their answer was cone in we will take care of you. Until today when I went in and talked to my sales person Bryan. He calls the insurance adjuster and jack the price up by 1k, turns to me and tells me they have to run my credit again (which they ran it two weeks prior and the bank stated nobody called them requesting this info) then turn around and tell me they need another 3k down, assuring me the insurance company would take care of it!!!! What kind of scam is this for real?? How is this POSSIBLE...this is how they help their customers??? They help me by trying make a profit off of my tragedy...your company has NO INTEGRITY!! Please share and spread the word! More