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Bob Maxey Lincoln - Service Center
Detroit, MI
158 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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158 Reviews of Bob Maxey Lincoln - Service Center
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December 05, 2024
Not honest when dealing with customers the last time I brought my car in for a oil change they told me that my brakes need to be done so I asked if how long I had before I need to be done he told me immed brought my car in for a oil change they told me that my brakes need to be done so I asked if how long I had before I need to be done he told me immediately so I didn't get them done so the next time I came back I asked them to check my brakes and pay special attention to him but I also had chose the works for my package they tried to charge me to look at my brakes but then after the service was done they said my brakes were okay they were fine but the last time they told me you need to be done so therefore they are not honest More
by quincy gordon
Employees Worked With
Service department
November 21, 2024
Thursday - November 21st - I am a retired CEO and fully recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff More
by jdb
Employees Worked With
Other Employees :
All service greeters and technicians are five star
October 03, 2024
I love this dealership. I have been buying and servicing my cars from them for over 20 years. Mark Shampine is my sales rep and Will is the one I call when I need servic I have been buying and servicing my cars from them for over 20 years. Mark Shampine is my sales rep and Will is the one I call when I need service. More
by vcsm
September 24, 2024
They treat me very professionally and promptly. Their service manager goes out of his way to make sure that everything is taken care of right and on the first visit. It is a pleasure doing business Their service manager goes out of his way to make sure that everything is taken care of right and on the first visit. It is a pleasure doing business there. More
by jboschan
Employees Worked With
July 19, 2024
Will is excellent! He makes sure you know everything they’re doing to your car, and explains it clearly. It’s obvious he loves his job and his customers. He makes sure you know everything they’re doing to your car, and explains it clearly. It’s obvious he loves his job and his customers. More
by Kathleen Fletcher
Employees Worked With
Will
July 19, 2024
Service experience was great. Service from salesperson is awful. No follow up at all. Call him several times never at his desk. Never called to see if I had any problems or questi Service from salesperson is awful. No follow up at all. Call him several times never at his desk. Never called to see if I had any problems or questions regarding the vehicle. Even after I mention to him several times that I left Star Lincoln because I never heard from my salesman after I purchased the car. I guess I’m not spending enough money with you guys. I don’t know what the problem is. More
by 68Unhappy
Employees Worked With
May 10, 2024
Very nice dealership . Clean, professional , friendly and informative . Will be returning soon , a few concerns. Clean, professional , friendly and informative . Will be returning soon , a few concerns. More
by Fonzie2019
January 25, 2024
The service was outstanding. They took care of all my needs trade in to pick in one day They took care of all my needs trade in to pick in one day More
by Parkersloane
Employees Worked With
December 08, 2023
Out standing service. Clean ad bright waiting room. I would have liked to stayed and enjoyed it more, but my car was done so fast. It was time to go. Clean ad bright waiting room. I would have liked to stayed and enjoyed it more, but my car was done so fast. It was time to go. More
by Spiracing
Employees Worked With
