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Bob Maxey Lincoln

Detroit, MI

4.7
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 300 reviews

May 02, 2022

The service people were fast and friendly. My vehicle was done faster than I thought it would be. Thank you More

by gravydave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel
April 29, 2022

I set up an appointment, went in at the appointed time, and the car was ready in about an hour. Service manager was friendly and helpful. More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Bloom
April 01, 2022

Great the dealership was very nice friendly and very honest and grateful I enjoyed talking and working with them I appreciate not talking to a machine all the time like now More

by Marilyn Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

I love my sales lady and I will recommend everybody to come to Bob Maxey More

by Barbara Rice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shante McCool
Mar 29, 2022 -

Barbara Rice responded

5 I've been coming to Bob Maxey Ford the last 10 years I've been leasing the Lincoln and I will recommend anybody to come to Bob Maxey for a new vehicle

March 15, 2022

Staff is very professional and helpful! They completed the work in a timely manner. My salesman is the best, Alvin Taylor. I will always return to lease a car. More

by sandra-beard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

I walked into the dealership and seen my vehicle on the showroom floor. Two mens were sitting at the desk and begin to ask if they could assist me. I replied yes, that’s the vehicle I want the two mens loo More

by April.redding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Taylor
Jan 13, 2022 -

April.redding responded

Bob Maxey, great team 🥰 you all are the BEST

December 29, 2021

Staff was very helpful and my vehicle was done in a timely manner and they washed my vehicle. Thank you More

by gravydave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
December 27, 2021

Close by efficient a little high but if you want a good job their the place to go they may need some extra loaners More

by Mr jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Excellent service, helpful people, including my salesman, Mark. I will plan to continue to use BML in the future with this kind of service and support. More

by Chris P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
December 13, 2021

Friendly, fast service. Instead of the dreaded "we couldn't find anything", they've twice found and fixed problems immediately. More

by grodenbach8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service, Shana in sales
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