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Bob Maxey Lincoln

Detroit, MI

4.7
289 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 289 reviews

March 01, 2023

Nick Nearhood was great to work with, easy deal. Found what we wanted and gave us a good deal. More

by doublet
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nick Nearhood
February 17, 2023

The service is great! I enjoyed my experience with my salesman, he helped me with every thing, he explained all the functions on my vehicle. And set up my garage door ope More

by Trinket
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Shampine
December 30, 2022

I have purchased /leased 2 vehicles from this dealer. I would rate the Sales department at a 5 star and the service department a 3. After a minor accident, I scheduled the drop off for repair. I d More

by paul.mallorey
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tracey Saxton
December 19, 2022

This dealer is amazing, I had little to no wait time at all, and let me give a huge shoutout to Ms.Shanta Mccool, she’s one of the best people I’ve ever meet. Ms.Mccool made this process wonderful and made More

by McKinley
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ms. Shanta Mccool
December 14, 2022

I took my MKZ to the dealership to have new front brakes and rotors installed. I had to bring it back because they were squeaking. I had to ask what they did to repair and was told because of some "hot Sp More

by rvanassche
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Tom Walker
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2022

I am a long-time customer of Bob Maxey and have always been provided with excellent service. The service department walks me through its process, and I know what to expect. I purchased and leased vehicles More

by Karriem
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2022

Always responsive to questions and concerns about my Nautilus and very easy to get an appt.Service is on time and efficient More

by elaine.v.habib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2022

Bob Maxey Lincoln service was very curteous and informative. Happy over all with the repairs. But the vehicle was there for over 3 weeks and forgot to do the oil change. I live a ways away and had More

by James Thorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lozan
October 20, 2022

Friendly, courteous, professional, keep you updated about how long your wait period will be before your car is ready More

by ruthasharpe
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Very easy to work with. Good selection of vehicles to chose from.Shanta McCool was our sales rep and she did a great job.We are thrilled with our new Lincoln. More

by dowdall5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanta McCool
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