Bob Maxey Lincoln
Detroit, MI
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Our 3 year lease was almost over so we looked for the green Navigator L with the Central Park theme interior and found it at Bob Maxey. Mark Shampine was the best salesman we have encountered in almost green Navigator L with the Central Park theme interior and found it at Bob Maxey. Mark Shampine was the best salesman we have encountered in almost 50 years of auto purchasing. Everything at the dealership was first rate. This auto is for my wife and she loved everything about the overall experience. She decided to buy the Navigator since there were rebates which made it easy to decide to purchase the vehicle. We would certainly recommend this dealership to anyone. And we are not from the Detroit area but would not hesitate to contact them for later purchases. 5 star in every way. More
I worked with Jeff on the used car side, his friendly demeanor and willingness to help me understand all the functions of my Navigator were top notch! There was no sense of urgency or pressure, he encour demeanor and willingness to help me understand all the functions of my Navigator were top notch! There was no sense of urgency or pressure, he encouraged me to take my time - test drive the vehicle and look it all over before making a decision. More
Everything and everyone is always exceptional at at Bob Maxey. For the past 4 years I have received nothing less than A1 service. I'm more that satisfied and recommend Bob Maxey to all my family and friend Maxey. For the past 4 years I have received nothing less than A1 service. I'm more that satisfied and recommend Bob Maxey to all my family and friends. More
The service department team were courteous and knowledgeable. The wait time was what was expected. The lounge was inviting and relaxing. Updates were given when necessary. It didn’t take the two h knowledgeable. The wait time was what was expected. The lounge was inviting and relaxing. Updates were given when necessary. It didn’t take the two hours that was expected. More
Friendly people! But they sold me a brand new 2023 car that malfunctioned on me two days after purchase. I had to tow the car back to the dealership. Then I had to as But they sold me a brand new 2023 car that malfunctioned on me two days after purchase. I had to tow the car back to the dealership. Then I had to ask for a loaner. Then they pester me for better reviews because they were nice and say it was the manufacturer issue, but don't they represent Ford, the manufacturer.? The service department is very busy over as I witnessed while trying to get service for a different issue with the same car. More
They will always make sure your problem is solved. Bob Maxey always treat you with kindness, i needed a new tire because old tire couldnt be repaired. Bob Maxey always treat you with kindness, i needed a new tire because old tire couldnt be repaired. More
They are very easy to work with. Show up the day of your appointment and they will give you a ride home. They seem to always get the work done in the time they quoted Show up the day of your appointment and they will give you a ride home. They seem to always get the work done in the time they quoted More
I was taken care of in a very professional manner and my service was great from the amount of time toke as well as completing the service. service was great from the amount of time toke as well as completing the service. More
Service advisor Roderick took care of my problem (no key detected; car wouldn't start the night before a AAA tow-truck call) and quickly diagnosed a dead battery in my key fob. And he also charged up the ca detected; car wouldn't start the night before a AAA tow-truck call) and quickly diagnosed a dead battery in my key fob. And he also charged up the car's battery to be doubly sure everything was OK. And it was. Roderick & Maxey are the best! More