Bob Maxey Lincoln

Courteous and professional Took my new Mkz in for a couple of minor adjustments. They were taken care of promptly and resolved. I will definitely go back for periodic service. Took my new Mkz in for a couple of minor adjustments. They were taken care of promptly and resolved. I will definitely go back for periodic service. They are all top notch. More

Always great service! I am getting personal service whenever I come to Bob Maxey. They are thorough in solving the problems which have been minor. I love my car, a 2015 For I am getting personal service whenever I come to Bob Maxey. They are thorough in solving the problems which have been minor. I love my car, a 2015 Ford Fusion, and they do, too! More

5 year old Lincoln rusting I took my 2012 Lincoln MKZ in for bumper work and asked them to look at the edge on both back doors as it was bubbled with rust. I was told that Bob f I took my 2012 Lincoln MKZ in for bumper work and asked them to look at the edge on both back doors as it was bubbled with rust. I was told that Bob from service cleaned it off and there was no rust. Such a BS report; it is almost rusted thru to the outside of the door. Just trying to protect Lincoln I guess. Note, the car has been garage kept. More

Vehicle Service This dealership has excellent customer service and I definitely would recommend Bob Maxey to family and friends. They explain, in detail, what my veh This dealership has excellent customer service and I definitely would recommend Bob Maxey to family and friends. They explain, in detail, what my vehicle needs. More

Long-time satisfy customer I am a long-time customer of Bob Maxey Lincoln-Mercury. I have purchased and leased vehicle from them and hope to continue to do so. I have never I am a long-time customer of Bob Maxey Lincoln-Mercury. I have purchased and leased vehicle from them and hope to continue to do so. I have never experience an issue with sales or service. This is my dealership. More

Excellent service I have worked with Paul from Bob Maxey. He's been our sales rep for the past 15 years. He delivers our vehicles to our home and/or office with the pap I have worked with Paul from Bob Maxey. He's been our sales rep for the past 15 years. He delivers our vehicles to our home and/or office with the paperwork, plates and insurance all handled. Would not use anyone else More

Excellent customer service. I brought my vehicle in two times for warrenty repairs,they finished the repairs with in the time frame as they stated,and also had a loaner for me t I brought my vehicle in two times for warrenty repairs,they finished the repairs with in the time frame as they stated,and also had a loaner for me to use each time! More

My Dealership I came in for an oil change, tire rotation and I was experiencing some hesitation upon excelleration. I explained the problem to the service person I came in for an oil change, tire rotation and I was experiencing some hesitation upon excelleration. I explained the problem to the service person. My problem along with my other service issues were complete in about 90 minutes . As usual I was treated with professionalism and respect. I have leased cars from Bob Maxey for many years.. The sales personnel i Alvin Taylor is excellent I would recommend Bob Maxey for both it's sales and service. More

BEWARE OF BOB MAXEY LINCOLN!! BEWARE of BOB MAXEY Lincoln! They are SHADY!! I have an ext wrnty! I took my car in FOUR times to get the SAME issue w/ my trans fixed. The 1st time I BEWARE of BOB MAXEY Lincoln! They are SHADY!! I have an ext wrnty! I took my car in FOUR times to get the SAME issue w/ my trans fixed. The 1st time I paid $199 & they didn't fix it. They didn't charge the next 2 x's I turned it in (I drove off w/ it still screwed up) & 4th they FINALLY fig it out as it got SO bad it finally blew a code but they then demanded I pay $104 for the wrnty work again stating it was something different that was wrong even though it "acted" the exact same. Not!! So if the "wrnty charge" is $104 WHY did charge $199 the first time? He held my car hostage to get more out of me for the SAME problem?! The svc mgr, Phil, was a huge dick! Yelled at me when I questioned it & demanded the money! Also my seat is still broken that I've turned in before. PLUS...before I turned in my car I getting 18-20mpg. I didn't get the "$300 tune up" Phil said to get so after I got it back, BARELY gets 15mpg now! Gee that's not suspicious!! I have ZERO confidence/trust in their SVC dept! More

Top-Notch service Mark at Bob Maxey Lincoln was just fantastic. Found the exact car I was looking for (2015 Lincoln MKZ, black, tan interior, and had it ready in no ti Mark at Bob Maxey Lincoln was just fantastic. Found the exact car I was looking for (2015 Lincoln MKZ, black, tan interior, and had it ready in no time. Very polite, very professional. Bob Maxey himself is very easy to get ahold of and he was open to a chat. Great vibe in that place. I'd recommend it to anyone. More