Bob Maxey Lincoln
Detroit, MI
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Personal Mark Shampine worked very hard finding the best vehicle for me, meeting my needs and price ceiling. He listened to my thoughts, answered my questions Mark Shampine worked very hard finding the best vehicle for me, meeting my needs and price ceiling. He listened to my thoughts, answered my questions and took my calls in a timely manner. He was very thorough in his explanations, and in demonstrating the features of the car. I would recommend him and the dealership to my friends and family. More
I honestly wouldn’t take my vehicle anywhere else. My service advisor Rob Chesney is the best and understood everything I brought to him! Communication is really big with me due to bad experiences and fr service advisor Rob Chesney is the best and understood everything I brought to him! Communication is really big with me due to bad experiences and from day one I haven’t had to worry. More
Rob Chesney made this the best experience I have ever encountered at a dealership. Rob Chesney explained in detail what was the problem with my car, ordered my parts, and then fixed my car to perfection. encountered at a dealership. Rob Chesney explained in detail what was the problem with my car, ordered my parts, and then fixed my car to perfection. I will definitely recommend this dealership to friends and family. He was professional and answers all of my questions. More
Rob Chesney was great. He wrote up the service request, made sure that my Ford Pass dollars were in my account with no charge for the service. He is a professional communicator. The service was done per made sure that my Ford Pass dollars were in my account with no charge for the service. He is a professional communicator. The service was done perfect. Mark was helpful and prompt with the transport. Thank you for wonderful employees. More
Salesperson was very knowledgeable. Very friendly staff. Answered my questions and worked with me until I found the right fit. Told me options about leasing that I never got from the oth Very friendly staff. Answered my questions and worked with me until I found the right fit. Told me options about leasing that I never got from the other dealer I used. More
The experience of purchasing my first Lincoln was a wonderful one with the assistance of Mark O’Bryant. He paid close attention to every detail. wonderful one with the assistance of Mark O’Bryant. He paid close attention to every detail. More
The best dealership service department I have ever worked with. They follow through on everything that is supposed to be done. Love the fact that they pick up and leave a loaner with. They follow through on everything that is supposed to be done. Love the fact that they pick up and leave a loaner More
Excellent Customer Service Rob Chesney is a fantastic employee. Sadly, every time I bring my car into the dealership it is for a repair or because it is making a weird sound. Ho Rob Chesney is a fantastic employee. Sadly, every time I bring my car into the dealership it is for a repair or because it is making a weird sound. However, I'm always glad to see Rob! He is friendly, helpful, and direct. He and his team always takes care of my vehicle and me. I get shuttled to wherever I need to be for the day or loaned a car when needed. Also, every time my vehicle leaves the dealership, I get a complimentary carwash! I highly recommend Bob Maxey and Rob Chesney. More
Professional service Great service and professional sales staff. Mr. Taylor was exceptionally knowledgeable and helpful in helping me understand financing and the differe Great service and professional sales staff. Mr. Taylor was exceptionally knowledgeable and helpful in helping me understand financing and the difference in body styles - select -vs- reserve -vs-black label More
Very Good. There 2 things that I had to ask of the service attendant that assisted me. 1. I had to that my car be wash, where as I thought that was an automatic There 2 things that I had to ask of the service attendant that assisted me. 1. I had to that my car be wash, where as I thought that was an automatic service. 2. I was told that my tires were not rotated. The person that told me was the person who work on my car. More