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Bob Maxey Lincoln

Detroit, MI

4.7
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 300 reviews

December 03, 2019

Personal Mark Shampine worked very hard finding the best vehicle for me, meeting my needs and price ceiling. He listened to my thoughts, answered my questions More

by kathrynsimonelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
November 20, 2019

I honestly wouldn’t take my vehicle anywhere else. My service advisor Rob Chesney is the best and understood everything I brought to him! Communication is really big with me due to bad experiences and fr More

by Theodosiahargrove2
Recommend Dealer
Yes
Employees Worked With
Rob Chesney
November 16, 2019

Rob Chesney made this the best experience I have ever encountered at a dealership. Rob Chesney explained in detail what was the problem with my car, ordered my parts, and then fixed my car to perfection. More

by SpedTeacher201
Recommend Dealer
Yes
Employees Worked With
Rob Chesney
November 13, 2019

Rob Chesney was great. He wrote up the service request, made sure that my Ford Pass dollars were in my account with no charge for the service. He is a professional communicator. The service was done per More

by sue
Recommend Dealer
Yes
Employees Worked With
Rob Chesney, Mark
November 08, 2019

Salesperson was very knowledgeable. Very friendly staff. Answered my questions and worked with me until I found the right fit. Told me options about leasing that I never got from the oth More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shanpine
November 05, 2019

The experience of purchasing my first Lincoln was a wonderful one with the assistance of Mark O’Bryant. He paid close attention to every detail. More

by Ljcu
Recommend Dealer
Yes
Employees Worked With
Mark O’Bryant
November 04, 2019

The best dealership service department I have ever worked with. They follow through on everything that is supposed to be done. Love the fact that they pick up and leave a loaner More

by DrPat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
November 04, 2019

Excellent Customer Service Rob Chesney is a fantastic employee. Sadly, every time I bring my car into the dealership it is for a repair or because it is making a weird sound. Ho More

by Lemon Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chesney
October 18, 2019

Professional service Great service and professional sales staff. Mr. Taylor was exceptionally knowledgeable and helpful in helping me understand financing and the differe More

by Zoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Taylor’s
October 17, 2019

Very Good. There 2 things that I had to ask of the service attendant that assisted me. 1. I had to that my car be wash, where as I thought that was an automatic More

by Rev. P. T. Garland
Price
Recommend Dealer
Yes
Employees Worked With
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