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Bob Maxey Lincoln
Detroit, MI
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 300 reviews
January 18, 2020
Good experience Dealt with service Rep Rob. Everything was handled quickly and efficiently. My repair was completed faster than promised have had good experiences in Dealt with service Rep Rob. Everything was handled quickly and efficiently. My repair was completed faster than promised have had good experiences in the past with dealership. More
by leejimdoc
Employees Worked With
Rob
January 12, 2020
Neighborhood Dealer It is so rewarding to have a great car dealership in the neighborhood. I can highly recommend Bob Maxey to all of my community. The friendly people a It is so rewarding to have a great car dealership in the neighborhood. I can highly recommend Bob Maxey to all of my community. The friendly people and concerned service that I received as a senior was wonderful. The popcorn is good too. More
by Senior Neighbor
Employees Worked With
Rob
January 08, 2020
Excellent Customer Service!! I received excellent Customer Service from Joli & Sheila!! The Outstanding Customer Service made my decision to purchase a Nautilus seamless right bef I received excellent Customer Service from Joli & Sheila!! The Outstanding Customer Service made my decision to purchase a Nautilus seamless right before Christmas!! I appreciate the personalized service, which made me feel like my purchase mattered. More
by awilleng1
Employees Worked With
Joli Walkowiak & Shiela Harriger
January 03, 2020
The customer service was simply excellent from start to finish with Rob and Shanta. They made every step, decision in the process very easy. Bob Maxey Lincoln is very organized, very customer focused and v finish with Rob and Shanta. They made every step, decision in the process very easy. Bob Maxey Lincoln is very organized, very customer focused and very patient as I made my final decision of an MKC. This is my second vehicle purchase with Bob Maxey dealership, I’ll be a life-long loyal customer. More
by Ann P
Employees Worked With
Rob Maxey and Shante McCool
January 03, 2020
Why I am a customer This is my 4th vehicle from Bob Maxey. Excellent customer service prevails throughout the dealership. I am grateful for their commitment and service This is my 4th vehicle from Bob Maxey. Excellent customer service prevails throughout the dealership. I am grateful for their commitment and service. I am glad they are in the neighborhood! More
by CSM
Employees Worked With
Lauara Sczerbinski and Sheila
December 27, 2019
Great personalized service. My sales consultant, Laura Sczerbinski, was really great. Sheila, the credit manager and Marty the sales manager took very good care of me. They all My sales consultant, Laura Sczerbinski, was really great. Sheila, the credit manager and Marty the sales manager took very good care of me. They all made the whole process stress free, easy and quick. More
by jawmay1
Employees Worked With
Laura, Sheila and Marty.
December 25, 2019
Awesome experience Smooth, seamless process and a great Sales Representative, Tracey Saxton. I love the Nautilus and Bob Maxey Lincoln. Great service and expert staff. Smooth, seamless process and a great Sales Representative, Tracey Saxton. I love the Nautilus and Bob Maxey Lincoln. Great service and expert staff. I highly recommend Bob Maxey and Ms. Saxton. More
by Jackie
Employees Worked With
Tracey Saxton
December 18, 2019
My mercury needed an oil change. Took it into service and met Joe. He wrote me up and showed me to a comfortable waiting area. An in short period was back on my way. Thanks Maxey service team. and met Joe. He wrote me up and showed me to a comfortable waiting area. An in short period was back on my way. Thanks Maxey service team. More
by Rose339
Employees Worked With
Joe
December 12, 2019
Excellent Service Only a satisfied customer is a repeat customer for than 10 years! If you want personable and exemplary customer service, visit Bob Maxey Lincoln-Merc Only a satisfied customer is a repeat customer for than 10 years! If you want personable and exemplary customer service, visit Bob Maxey Lincoln-Mercury! More
by t_jones84
Employees Worked With
Alvin Taylor
