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Bob Maxey Lincoln
Detroit, MI
298 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 298 reviews
October 03, 2024
I love this dealership. I have been buying and servicing my cars from them for over 20 years. Mark Shampine is my sales rep and Will is the one I call when I need servic I have been buying and servicing my cars from them for over 20 years. Mark Shampine is my sales rep and Will is the one I call when I need service. More
by vcsm
September 24, 2024
They treat me very professionally and promptly. Their service manager goes out of his way to make sure that everything is taken care of right and on the first visit. It is a pleasure doing business Their service manager goes out of his way to make sure that everything is taken care of right and on the first visit. It is a pleasure doing business there. More
by jboschan
Employees Worked With
August 08, 2024
Everyone was awesome, especially my salesman Dylan. I was actually his first sale at Bob Maxey. I would highly recommend!!! I was actually his first sale at Bob Maxey. I would highly recommend!!! More
by Kita24
July 19, 2024
Will is excellent! He makes sure you know everything they’re doing to your car, and explains it clearly. It’s obvious he loves his job and his customers. He makes sure you know everything they’re doing to your car, and explains it clearly. It’s obvious he loves his job and his customers. More
by Kathleen Fletcher
Employees Worked With
Will
July 19, 2024
Service experience was great. Service from salesperson is awful. No follow up at all. Call him several times never at his desk. Never called to see if I had any problems or questi Service from salesperson is awful. No follow up at all. Call him several times never at his desk. Never called to see if I had any problems or questions regarding the vehicle. Even after I mention to him several times that I left Star Lincoln because I never heard from my salesman after I purchased the car. I guess I’m not spending enough money with you guys. I don’t know what the problem is. More
by 68Unhappy
Employees Worked With
June 03, 2024
Had the car that I wanted. Nicholas, my sales person was willing to work with me to get the best deal. The Corsair was delivered in spotless condition. Deal completed in less t Nicholas, my sales person was willing to work with me to get the best deal. The Corsair was delivered in spotless condition. Deal completed in less than 24 hours. More
by markzink13
Employees Worked With
May 21, 2024
I bought a Lincoln Navigator Reserve from Shanta Mccool. She made me feel so welcome. She took her time explaining everything to me what awesome salesperson. This was my first time at Bob Maxey, she did not She made me feel so welcome. She took her time explaining everything to me what awesome salesperson. This was my first time at Bob Maxey, she did not push me to buy anything. I will definitely be back, and I will tell others about her. I love my new Lincoln I'm very happy. THANK YOU, Shanta Mccool, for all your help. More
by Lions61192021
Employees Worked With
May 16, 2024
Excellent dealership! Hived leased and bought numerous vehicles at this dealership. Mark Shampine is a very good and knowledgeable salesman! Hived leased and bought numerous vehicles at this dealership. Mark Shampine is a very good and knowledgeable salesman! More
by petersmarck
May 10, 2024
Very nice dealership . Clean, professional , friendly and informative . Will be returning soon , a few concerns. Clean, professional , friendly and informative . Will be returning soon , a few concerns. More
by Fonzie2019
April 23, 2024
Love the used vehicle I purchased! Shanta M. was awesome to deal with! Thank you! Shanta M. was awesome to deal with! Thank you! More
by Dlo
Employees Worked With
