Bob Maxey Lincoln

My husband and I have always received excellent attention and communication whenever it was needed. Tracey, our sales woman, always follows through and anticipates what is necessary for us. Pleasant, no p and communication whenever it was needed. Tracey, our sales woman, always follows through and anticipates what is necessary for us. Pleasant, no pressure experience. More

9/04/2020 my 06 Zephyr had a recall for airbag inflator; a porter picked up the car, but when I got my car back my key was stuck in the ignition. After a phone call, the porter returned to take my car back; a porter picked up the car, but when I got my car back my key was stuck in the ignition. After a phone call, the porter returned to take my car back; a couple hours pass then I received a call, now all of a sudden I'm in need of an ignition switch. Someone there may have made a simple mistake, understandable; but to force me to pay for that mistake, highly improper and less than stellar. The worst part is it's the holiday weekend and I have no car. I truly wish that I had a better experience; I don't think my ZIP played apart.....or did it? More

I had a great experience with Bob Maxey my salesperson was Joli and she was absolutely awesome I love my Lincoln and I would refer a friend or foe the best experience ever.The Lincoln way yessss was Joli and she was absolutely awesome I love my Lincoln and I would refer a friend or foe the best experience ever.The Lincoln way yessss More

Good Experiences Marty in sales and Phil in service do a great job with their respective teams to make sure the customer (ME) is taken care of. Marty in sales and Phil in service do a great job with their respective teams to make sure the customer (ME) is taken care of. More

Extremely cooperative and kind. My salesperson, Laura S went out of her way to accommodate my requests. She was very helpful and spent a lot of time with me. went out of her way to accommodate my requests. She was very helpful and spent a lot of time with me. More

FRIENDLY COURTEOUS STAFF GREAT SALES STAFF, KNOWLEDGEABLE ABOUT ALL FEATURES OF VEHICLE. VEHICLE WAS READY ON TIME, VERY CLEAN. SALES STAFF ANSWERED ALL QUESTION, AND EVEN INF GREAT SALES STAFF, KNOWLEDGEABLE ABOUT ALL FEATURES OF VEHICLE. VEHICLE WAS READY ON TIME, VERY CLEAN. SALES STAFF ANSWERED ALL QUESTION, AND EVEN INFORMED ME ABOUT SUBJECTS I HAD FORGOT TO ASK ABOUT. More

I have gotten cars (and my husband) from this dealership. Since the early 80's. I have always received quality customer service from the sales person to the repair person. Since the early 80's. I have always received quality customer service from the sales person to the repair person. More

Great new lease experience Great to work with Tracey. She found the exact vehicle I requested. I will be back for my new lease again. So far this is my third lease with Bob M Great to work with Tracey. She found the exact vehicle I requested. I will be back for my new lease again. So far this is my third lease with Bob Maxey and Tracey. More

Outstanding Service. Joe was attentive to my concerns, provided outstanding service and respectfully answered my questions. I really valued the proactive communications . Joe was attentive to my concerns, provided outstanding service and respectfully answered my questions. I really valued the proactive communications . The cashier even offered assistance with placing my key back on my key ring . The entire Bob Maxey team exceeded all of my expectations. THANK YOU ALL!!! More

Great service team Rob & Joe always are on top of my service needs, couldn't ask for a better service center, friendly & knowledgeable about Ford & Lincoln vehicles. service needs, couldn't ask for a better service center, friendly & knowledgeable about Ford & Lincoln vehicles. More