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Bob Maxey Lincoln

Detroit, MI

4.7
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 300 reviews

February 22, 2020

Service on 1/17/2020 was efficient, timely and courteous. Good job. Bob Maxey Lincoln is staffed with dedicated people determined to support customers. I recall the rep was named Joe. Thanks. More

by Trquilter
Recommend Dealer
Yes
Employees Worked With
Service rep at Bob Maxey Lincoln.
February 21, 2020

great the write-up man was great he he was very informative got me a ride to work with a shuttle the driver was very nice also More

by macsweeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
write-up man he used work at ray latham
February 20, 2020

Oil Change, Pleasant experience, quick service, friendly staff, not a long wait loved the snacks and coffee waiting area pleasant and roomy, Staff, polite and pro More

by deborahm1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
February 16, 2020

Thank you After a few small issues, they worked to remedy them. Many thanks to the service department for working with me to take care of my car. More

by cherander1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
February 14, 2020

Best Service The Bob Maxey dealership service department is the best. Very polite workers, clean bathrooms waiting areas and service floor. Quick service when I ge More

by CLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
February 11, 2020

The relationship is getting better! The service department tries very hard to make the customer happy, which is very much appreciated. My salesman Mr. Taylor just calls to say hello whi More

by Syl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Head of Service Dept.
January 31, 2020

Oil Change Experience with this dealership is always nice. Professional Service Advisors (Rob and Joe) always greet with smiles and hello Mrs. Walker. That means More

by LincolnLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob,Joe
January 29, 2020

Very professional Great service and an exceptional lounge. They were great about keeping you informed of the progress and offering rides home, and picking you up if nec More

by terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chesney
January 20, 2020

The service and customer satisfaction was the top priority here at Bob Maxey. They are very attentive to your issues and will always take the appropriate steps to make sure everything is taken care o More

by tommymaxey1
Recommend Dealer
Yes
Employees Worked With
All of Service.
January 18, 2020

The transaction was handled smoothly and efficiently. The sales person took time with me and helped find the vehicle I wanted instead of rushing to a quick decision. I appreciated that as I was conside More

by EDWARD J ABRAHAM
Recommend Dealer
Yes
Employees Worked With
Laura Szczerbinski
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