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Bob Maxey Lincoln

Detroit, MI

4.7
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 300 reviews

January 04, 2021

Bob Maxey Lincoln was outstanding once again as I picked up my new Lincoln Nautilis December 16 the dealership always looks stunning and A great community partner. This is my third car purchase from Mark Sh More

by wbarlage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Shiela and the general manager
December 25, 2020

I have dealt with Bob Maxey Lincoln Mercury for the past eight years. Even though I drive a Ford they treat me like I drive a Lincoln. Great service experience everytime. More

by leejimdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sedowski
December 18, 2020

I just purchased my second Lincoln MKX/Nautilus from Bob Maxey. My salesperson, Jolie, was terrific in every way. It is nice to deal with someone as competent and enthusiastic as she was. We test drove the More

by CLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jolie in Sales, Joe in Service Dept.
December 16, 2020

Alvin Taylor was my salesman and he was professional and knowledgeable! I had an awesome experience! This is my first Lincoln and I love it! More

by Cmllittlejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Taylor
December 03, 2020

The lug nut lock was broken before I took it in for The Works. They said just bring it back when I get the new lock and they would be happy to do a quick tire rotation - priceless!!!! While I waited for a More

by Kpuhy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both service people
November 21, 2020

Easy to make an appointment, serviced car at the appointed time, kept me informed of maintenance needs during appointment, efficient in getting my car back to me. Shuttle to and from home was clean More

by Gary Corbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
November 20, 2020

This was the easiest purchase of a car ever thank you Alvin Taylor , Mark I brag on Bob Maxey Lincoln , they are classy and their serve is impeccable . This is my 5 th Lincoln ! Again Maxey is top drawer More

by lisafranklinrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Taylor and Mark
November 19, 2020

I have been going to this dealership for 6 years and the sales and service at this dealership is always spot on. Laura Szczerbinski in sales is amazing as Is Joe Sedrowski in service More

by e_iannuzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service and Laura in sales
November 19, 2020

As a first time Maxey customer, I am impressed. When my car was recently in for service, although it took a while, I was provided with a loaner and was comfortable and satisfied. My only issue is that whe More

by Estee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe- service, Joli- sales
November 16, 2020

Calling for a regular maintenance service appointment is easy and efficient. The check-in was virus safe and work performed ahead of estimated schedule with no surprises. No popcorn now due to COVID-19 . . More

by deedavisclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
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