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Bob Maxey Lincoln
Detroit, MI
301 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 301 reviews
June 03, 2021
Courteous, professional, quality work when it comes to repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. More
by rbcol
Employees Worked With
William Meluucci
May 28, 2021
Drove my vehicle in for repair, driven home in a timely manner and was picked up in a timely manner after repair was completed. Thank you very much. manner and was picked up in a timely manner after repair was completed. Thank you very much. More
by saj719
Employees Worked With
May 16, 2021
I usually, receive very good service , but this last time they were off mark. I don’t own a Lincoln, but I come here for the service. Usually I get the super oil change, everything is checked. When I arriv they were off mark. I don’t own a Lincoln, but I come here for the service. Usually I get the super oil change, everything is checked. When I arrived I told the service guy that something is not right with my brakes, I assumed that he put that on the service paper, check the brakes more than usual. Well that didn’t happen, I asked again about my brakes before leaving, he looked on the sheet and said everything was fine. Well they weren’t fine, I went to KIA dealership, had to get front and back brakes plu plus rotor work. Guess I have to double check the service. But this is not going to stop me from patronizing this business. More
by deidra.lett
Employees Worked With
May 12, 2021
Love the Service Managers at this location—they seem to genuinely care. Service technician’s work appears to be on point as I have never had to return after service performed. genuinely care. Service technician’s work appears to be on point as I have never had to return after service performed. More
by LincolnLady
Employees Worked With
None
May 12, 2021
My vehicle was completed when promised and I was kept informed while it being serviced. Joe always exceeds my expectations; cost was less than quoted. informed while it being serviced. Joe always exceeds my expectations; cost was less than quoted. More
by Rmdobek
Employees Worked With
Joe
May 11, 2021
Mark Shampine was a pleasure to work with. Vehicle was prepped and ready when he said it would be; all paperwork was simple and quick. Great job, team Bob Maxey Lincoln! prepped and ready when he said it would be; all paperwork was simple and quick. Great job, team Bob Maxey Lincoln! More
by Bill D
Employees Worked With
Mark Shampine
May 05, 2021
My sales rep, Amber Lubbers, bought the car to my house so I could test drive it. Amber and everyone else I dealt with were very friendly and knowledgeable. so I could test drive it. Amber and everyone else I dealt with were very friendly and knowledgeable. More
by kgslis
Employees Worked With
Amber Lubbers
May 04, 2021
Repairs were completed in a timely manner! Staff is extremely helpful and very personable! Would definitely return for service again! I live approximately 3 hours from the dealership but because of th extremely helpful and very personable! Would definitely return for service again! I live approximately 3 hours from the dealership but because of their work I won’t go anywhere else! More
by cmslay53
Employees Worked With
Joe Sedrowski
May 01, 2021
Joli is the best car sales woman around. Her common sense approach and sincerity are refreshing when buying a car. Highly recommend calling her if you are in the market for a new vehicle. Absolutely sense approach and sincerity are refreshing when buying a car. Highly recommend calling her if you are in the market for a new vehicle. Absolutely love my Aviator!! More
by ally
Employees Worked With
Joli
April 28, 2021
I was referred to Mr. Taylor by a family member. I called him and told him what I was looking for and he did an excellent job in finding the right vehicle for me. In addition, the leasing process was called him and told him what I was looking for and he did an excellent job in finding the right vehicle for me. In addition, the leasing process was smooth and quick. I had an awesome experience from start to finish. More
by Mizred67
