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Bob Maxey Lincoln

Detroit, MI

4.7
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 300 reviews

May 28, 2021

Drove my vehicle in for repair, driven home in a timely manner and was picked up in a timely manner after repair was completed. Thank you very much. More

by saj719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021

I usually, receive very good service , but this last time they were off mark. I don’t own a Lincoln, but I come here for the service. Usually I get the super oil change, everything is checked. When I arriv More

by deidra.lett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Love the Service Managers at this location—they seem to genuinely care. Service technician’s work appears to be on point as I have never had to return after service performed. More

by LincolnLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
May 12, 2021

My vehicle was completed when promised and I was kept informed while it being serviced. Joe always exceeds my expectations; cost was less than quoted. More

by Rmdobek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 11, 2021

Mark Shampine was a pleasure to work with. Vehicle was prepped and ready when he said it would be; all paperwork was simple and quick. Great job, team Bob Maxey Lincoln! More

by Bill D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
May 05, 2021

My sales rep, Amber Lubbers, bought the car to my house so I could test drive it. Amber and everyone else I dealt with were very friendly and knowledgeable. More

by kgslis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Lubbers
May 04, 2021

Repairs were completed in a timely manner! Staff is extremely helpful and very personable! Would definitely return for service again! I live approximately 3 hours from the dealership but because of th More

by cmslay53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sedrowski
May 04, 2021 -

Bob Maxey Lincoln responded

WOW! Thank you for the great review and loyalty!

May 01, 2021

Joli is the best car sales woman around. Her common sense approach and sincerity are refreshing when buying a car. Highly recommend calling her if you are in the market for a new vehicle. Absolutely More

by ally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joli
April 28, 2021

I was referred to Mr. Taylor by a family member. I called him and told him what I was looking for and he did an excellent job in finding the right vehicle for me. In addition, the leasing process was More

by Mizred67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Taylor
April 25, 2021

Service is fine, as usual. HOWEVER, the cashier did not have the car key, which is supposed to be released when payment for services is made. After some confusion, the key was located: in the UNLOCKED car More

by Johnharwood019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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