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Bob Maxey Lincoln
Detroit, MI
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 300 reviews
July 18, 2021
Our MKX is a great vehicle. We had an older grand marquis that we had to replaced. My salesman was great. Mark Shampine went out of his way for me. He let me take the vehicle home for lunch time. marquis that we had to replaced. My salesman was great. Mark Shampine went out of his way for me. He let me take the vehicle home for lunch time. needed to see is it would fit in the drive way .We had an issue that it took sometime to work through. . They put a special price on this unit to move it. That special price made it affordable for us This is our 2nd Lincoln We had a MKZ that we drove for 10 years. I was looking at a rebuilt Lincolns to buy. More
by wild bill
Employees Worked With
Mark Shampine
July 10, 2021
Everyone is helpful whatever my needs are from servicing the vehicle, getting a ride home, to helping with the LincolnWay App. Vehicle was serviced timely. the vehicle, getting a ride home, to helping with the LincolnWay App. Vehicle was serviced timely. More
by Regina
Employees Worked With
July 07, 2021
The people at Bob Maxey Lincoln could not be better! I have used their dealership for years and am always happy I did. They go out of their way to provide loaner cars when cars are in service, which is ap have used their dealership for years and am always happy I did. They go out of their way to provide loaner cars when cars are in service, which is appreciated. When you pick up your car from service, cars are clean on the interior and have been given a complimentary car wash. More
by CLJ
July 07, 2021
Bob Maxey is my favorite Lincoln dealer. Their sales staff is efficient, professional, and courteous. I recommend them with great enthusiasm. You will not be disappointed. staff is efficient, professional, and courteous. I recommend them with great enthusiasm. You will not be disappointed. More
by millerp7
July 05, 2021
Great customer serviceMy sales lady Tracy was friendly, Great customer service My sales lady Tracy was friendly, knowledgeable with the car she sold me. Explain to about the car, very patience with transi Great customer service My sales lady Tracy was friendly, knowledgeable with the car she sold me. Explain to about the car, very patience with transition. More
by Lynn
Employees Worked With
July 02, 2021
I love the Staff at the dealership and the quick response when I have an issue when I have an issue More
by julieren
June 30, 2021
Service was performed and gave me a heads up on other issues that should be addressed soon. I do come to this dealership for my service needs. issues that should be addressed soon. I do come to this dealership for my service needs. More
by Bogey
Employees Worked With
June 22, 2021
Service was performed per order. No flaws were found and repairs were performed in a timely manner. repairs were performed in a timely manner. More
by krgalso3
Employees Worked With
June 21, 2021
They did a great job taking care of some collision damage. The car was done on time and they did a great job. They usually give a complimentary car was but this time they vacuumed and gave the inter damage. The car was done on time and they did a great job. They usually give a complimentary car was but this time they vacuumed and gave the interior a much overdue and much welcome cleaning---over and above expectations. Thanks. More
by Mark
Employees Worked With
Didn't catch the names
June 03, 2021
Courteous, professional, quality work when it comes to repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. repairing cars & the building is clean. They kept me updated on what was happening with the car by texting me. More
by rbcol
Employees Worked With
William Meluucci
