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Bob Maxey Lincoln
Detroit, MI
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 300 reviews
September 18, 2021
Excellent work, clean efficient, wait time was good. Waiting room was perfect. It was finished when they promised. Waiting room was perfect. It was finished when they promised. More
by sugarspgns
September 10, 2021
They do a great job. Car is clean, hardly any wait and a nice comfortable waiting room. They also keep you posted on the progress of your car. nice comfortable waiting room. They also keep you posted on the progress of your car. More
by sugarspgns
Employees Worked With
September 01, 2021
I was especially pleased with the fair amount that I received from Robert and Amber on my trade-in MKZ. They helped me to work within my budget in purchasing a MKC. They were also helpful in answering received from Robert and Amber on my trade-in MKZ. They helped me to work within my budget in purchasing a MKC. They were also helpful in answering questions about the various features on the vehicle. Also, I was quite satisfied with how Robert followed up and took care of minor issues with the vehicle that I had brought to his attention. I'm grateful to have experienced an enjoyable vehicle transaction. John W. Taylor More
by revjohnwtaylor16
Employees Worked With
Robert Maxey and Amber Lubbers
August 28, 2021
I was able to get in the same day for my oil change. Loved the quick service. Loved the quick service. More
by rschneider51
Employees Worked With
August 21, 2021
First time visiting very nice experience. Waiting room was clean and spacious. was clean and spacious. More
by Skyygirrl
Employees Worked With
August 20, 2021
All my contact has been by internet. I’m from out of state, my son lives in Michigan and did research on dealerships in his area. He knew the equipment packages I was interested in. Talked with Trace state, my son lives in Michigan and did research on dealerships in his area. He knew the equipment packages I was interested in. Talked with Tracey and Sherry , they found the car with my requirements, The purchase was done electronically. As my son lives 2 hours from the dealership, they met him half way for delivery. I have been completely satisfied and have found this a pleasurable experience. I love my Lincoln Aviator More
by Pennylane46
August 15, 2021
The service department was very good, nice and helpful. We recommend this place to everyone. The car wash when vehicle was picked up was a nice touch. We recommend this place to everyone. The car wash when vehicle was picked up was a nice touch. More
by gravydave
Employees Worked With
Service department
August 08, 2021
Brought car in at 7:30am. Did not know how much time Brought car in at 7:30am. Did not know how much time service would take so shuttle service was provided. Brought car in at 7:30am. Did not know how much time service would take so shuttle service was provided. More
by jaemisegger
Employees Worked With
August 02, 2021
The reception by the service manager was consumer friendly. The wait time was expedient. Condiments provided were refreshing. Sales and lease questions I had were answered by my sales representat friendly. The wait time was expedient. Condiments provided were refreshing. Sales and lease questions I had were answered by my sales representative Tracy Saxton. My sales rep was knowledgeable and pleasant in reply to all questions. More
by gipperbull
