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Bob Maxey Lincoln
Detroit, MI
300 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 300 reviews
December 06, 2021
Unfortunately the dealership told me that they are aware of the problem I was having with my vehicle (Bad sounding front doors) but they could do nothing to fix it. They explained to me that it was a probl of the problem I was having with my vehicle (Bad sounding front doors) but they could do nothing to fix it. They explained to me that it was a problem on all new Rangers, and there is no fix for the problem even though there is tons of feedback on online forums saying this unacceptable. As an employee in Ford Product Development, this is pretty disappointing because I know I'm not the only customer having this problem. More
by barewill29
Employees Worked With
October 29, 2021
The service consultant Mr. Will Melucci did a great job working with the insurance agency and myself to correct the need repairs on my car. He did the necessary leg work with the body shop and saved me fro working with the insurance agency and myself to correct the need repairs on my car. He did the necessary leg work with the body shop and saved me from this task. I truly thank him and the servicing and body shop for their attention to restoring my Lincoln. More
by gtwaller7
Employees Worked With
Will Melucci
October 26, 2021
Bob did an outstanding job servicing my car. I was unable to take it to them and they arranged to have to have a tow truck pick it up. They also brought it back to me. unable to take it to them and they arranged to have to have a tow truck pick it up. They also brought it back to me. More
by lmruss148
October 21, 2021
I don’t need to write anything…you know exactly where your operation is lacking…not into lip service…so you figure it out. your operation is lacking…not into lip service…so you figure it out. More
by cmmangia
Employees Worked With
October 16, 2021
Everyone was very friendly and made buying my car very easy. I like my Lincoln easy. I like my Lincoln More
by kt1117
Employees Worked With
October 10, 2021
Once I found Mark S. I had a great experience. Mark was patient and responsive while I researched what vehicle I wanted. I was told my car wouldn't arrive until October due to chip and other supply chain patient and responsive while I researched what vehicle I wanted. I was told my car wouldn't arrive until October due to chip and other supply chain delays. But it arrived a month earlier. More
by Trelob824-Bonne
Employees Worked With
Bob and Mary in body shop. They followed up and knew who I was when I called about my car.
