Bob Maxey Lincoln

I have leased/purchased vehicles from Bob Maxey since 1980 and never had a bad experience until recently. In October 2024, I purchased a 2020 Lincoln Corsair which is supposed to be certified. Certific 1980 and never had a bad experience until recently. In October 2024, I purchased a 2020 Lincoln Corsair which is supposed to be certified. Certification means that the vehicle has been inspected and all needed repairs completed. In November, I returned to the dealership because the remote starter didn't work. A service member charged the battery to no avail. This vehicle is again at this dealership to be repaired. It sat for 4 days with no work performed. The following week, repairs have still not been performed. It's very disappointing to write this review, however, I believe that Certification should be true and actual. Today is March 6, 2025 and I was given a very nice loaner to drive while I wait for repair work to be performed. It's my hope that my next review will be totally positive. More

We are fairly new to the area and have been please with the professionalism, friendliness and quality of the dealership the professionalism, friendliness and quality of the dealership More

This was the best car buying experience that I have ever had. Mark was an exceptional salesman and I will be back. had. Mark was an exceptional salesman and I will be back. More

Bob Maxey is comfortable and welcoming. They believe that customer loyalty is #1!!Mr. Dylan J. is a very kind and detailed young man and I wish him well in his career at Bob Maxey!! They believe that customer loyalty is #1!!Mr. Dylan J. is a very kind and detailed young man and I wish him well in his career at Bob Maxey!! More

Not honest when dealing with customers the last time I brought my car in for a oil change they told me that my brakes need to be done so I asked if how long I had before I need to be done he told me immed brought my car in for a oil change they told me that my brakes need to be done so I asked if how long I had before I need to be done he told me immediately so I didn't get them done so the next time I came back I asked them to check my brakes and pay special attention to him but I also had chose the works for my package they tried to charge me to look at my brakes but then after the service was done they said my brakes were okay they were fine but the last time they told me you need to be done so therefore they are not honest More

Best service. Trust worthy, great lounge to wait in, caring customer service, did a great job Trust worthy, great lounge to wait in, caring customer service, did a great job More

MY EXPERIENCE WAS WONDERFUL FROM START TO FINISH. WAS LOOKING AT USED CARS. SHANTA ,IN USED CAR SALES, WAS SO PROFESSIONAL.. NO PRESSURE AT ALL. I WAS EMOTIONAL, AS FIRST TIME PURCHASING CAR AS A WAS LOOKING AT USED CARS. SHANTA ,IN USED CAR SALES, WAS SO PROFESSIONAL.. NO PRESSURE AT ALL. I WAS EMOTIONAL, AS FIRST TIME PURCHASING CAR AS A NEW WIDOW. SHE WAS BEYOND KIND. I DECIDED TO GO WITH A NEW CAR. NICHOLAS WAS A TERRIFIC SALESMAN. GOT ME EXACTLY THE CAR I WANTED. EVERYTHING WAS EASY. I AM THRILLED WITH MY NEW CAR. More

Thursday - November 21st - I am a retired CEO and fully recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff recognize and appreciate five star customer service. Maxey has got it right. Our third purchase from Maxey for numerous reasons. Best/Penny and Jeff More

They promised to have the fixed in 2 weeks and did a perfect job and returned the car in 10 days perfect job and returned the car in 10 days More

An unexpectedly pleasant experience - The day before visiting Bob Maxy Lincoln, I was planning on purchasing a "slightly used" CPO 2024 Lincoln with very low miles from another dealer. I offered the as visiting Bob Maxy Lincoln, I was planning on purchasing a "slightly used" CPO 2024 Lincoln with very low miles from another dealer. I offered the asking price, but they low-balled me on my trade-in (even less than "We By Any Car.Com.) When I visited Bob Maxy, Nicholas found a way for me to purchase a brand new Lincoln for the same amount that I was planning to spend for a previously owned car. I got a very fair offer on my trade and am now a happy customer of Bob Maxy. Nicholas has earned my first call the next time I'm in the market for a car. More