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Bob Maxey Ford of Howell

Howell, MI

4.7
434 Reviews
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2798 E Grand River Ave

Howell, MI

48843

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Showing 434 reviews

December 04, 2023

Very nice dealer good service the people that work there are very helpful they took very good care of my car More

by Jerrythemayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 01, 2023

This dealership is outstanding. Tina makes a purchase experience so easy every time. Everything from the minute you walk in the door until you drive off with a new vehicle goes sm More

by Christine G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

They totally get “customer service”! Professional and a sense of urgency to get your job done right and on-time. Pick up and drop off service is outstanding. The entire customer servi More

by Markhammy30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Olrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy customer service manager
November 17, 2023

The staff at Bob Maxey of Howell was friendly and very helpful. The facility was clean, and they made my leasing experience very pleasant. More

by kplafoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Babcock
November 13, 2023

Found the vehicle I wanted, struck a satisfactory agreement on the terms and was delivered the vehicle in a timely manor, fast efficient transaction, completely happy ! More

by Dennisr09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Renko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Outstanding service from both Service (Billy) and My salesperson, Josh. Friendly, knowledgeable and answered all of my questions and concerns. Josh explained all my features and the car was immacula More

by jmj723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy in service. 5 Stars
November 08, 2023

Overall team completely professional, knowledgeable and committed to customer satisfaction. Friendly and welcoming. Pleasurable experience More

by Mruisz5357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

Excellent service, We are always treated with respect and everyone is very helpful. Paul Manns always does a wonderful job. More

by sally02447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Manns, Billy
October 25, 2023

They always take care of any issues. Tammy did a great job resolving a little problem. All good and much thanks to her. Appreciate them going above and beyond. More

by Roxygsawallich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy in Service Department
October 22, 2023

Like having my Ford serviced at Ford Maxey because I know they check the whole vehicle. Answer my questions being a widow it's something new to me..very nice gentleman More

by wings3211@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Renko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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