Bob Maxey Ford of Howell
Howell, MI
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Great Service Our sales rep. was professional and friendly and felt totally unpressed. This is our second vehicle we have gotten from the dealer and sales rep. and Our sales rep. was professional and friendly and felt totally unpressed. This is our second vehicle we have gotten from the dealer and sales rep. and the experience has been great in both cases. Further, the service after purchase has top notch. More
Excellent Service We appreciate the honest, trustworthy, quality service we receive. Also, we had a coupon for a free oil change, and they found it and applied it witho We appreciate the honest, trustworthy, quality service we receive. Also, we had a coupon for a free oil change, and they found it and applied it without us even having to ask! This dealership goes the extra mile, so we do too. In fact, we drive right by another Ford dealership and a Lincoln dealership to bring our vehicle here for service. Thank you again for providing such excellent service. More
Awesome Experience buying a new car! The saleswomen Tina Socha was very helpful, knowledgeable and professionally pleasant to work with! Rick in financing was excellent as well. Just an The saleswomen Tina Socha was very helpful, knowledgeable and professionally pleasant to work with! Rick in financing was excellent as well. Just an awesome experience! More
Leasing a new Car The convenience of walking in the dealership at 10:30 a.m. and driving away in our new car in the afternoon. The ease of trading in our car, even tho The convenience of walking in the dealership at 10:30 a.m. and driving away in our new car in the afternoon. The ease of trading in our car, even though Bob Maxey Ford didn't want it, we had a bid on it and new what our trade in value was. More
What a Great place to purchase a vehicle. My salesperson Steve Shipley was on his game this time. I have bought over 25 vehicles from him. I always enjoy working with him. A+ My salesperson Steve Shipley was on his game this time. I have bought over 25 vehicles from him. I always enjoy working with him. A+ More
I had such a wonderful buying experience with Tina Socha at Bob Maxey Ford. Tina was 'on top' of her game every step of the way. Called me when she said she would, checked on things for me, when she said at Bob Maxey Ford. Tina was 'on top' of her game every step of the way. Called me when she said she would, checked on things for me, when she said she would. She also got me the best deal on my trade-in. Tina was very organized and knowledgable. Not to mention very personable! I could not be happier. She even called me the next day to check on me and make sure I had no questions and to make sure I loved my car. Boy, do I love my new Focus ST3.... Thank you Tina Socha, And Bob Maxey Ford. I will highly recommend this dealership to all of my network in Livingston County. Krystal McLeod More
had body work done here. car was like brand new before minor rear end accident .back bumper and trunk lid and a buckle in side at top of back quarter panel . car was there for a week and half . went to p minor rear end accident .back bumper and trunk lid and a buckle in side at top of back quarter panel . car was there for a week and half . went to pick up was inside in dark corner of shop. popped open trunk . and looked thinks over. looked ok! went to close trunk it took 10 times to close it or more. well I left with thinking maybe it would get better after being used more. no next day went to Walmart . could not get trunk to close . sorry this was after work it gets dark here early in winter so I never really got a chance to look at it in sun light. that next Saturday washed car and took a good look. the whole back where tail lights line up with side quarter panels were not even close to lining up on one side . like a half of a inch off . paint was missing from quarter panel on a corner . and there were crazy looking rings on top of deck lid under clear coat. did not see until it was out in sun. so went back to Maxie. had for one more week. got things lined up better and trunk closes better but paint still the same. showed them the things I had concerns with when I returned to them. did not touch paint. I would steer clear of this place. it was really a jacked up mess when they gave it to me the first time .and wanted me to accept it . crap .no taking the time to look over and make sure things are right . and work right dealers suck!! this was a recommended by my insurance company . they suck to . just get your money and get out of here!! More
Tina is the best sales person you could ever ask for, she is honest (something a lot of sales people lack). She is helpful in finding exactly what you are looking for and goes out of her way to make sure you is honest (something a lot of sales people lack). She is helpful in finding exactly what you are looking for and goes out of her way to make sure you are satisfied. I highly recommend her. More