Bob Maxey Ford of Howell

no title I turned in my lease and got a new one but after everything was signed they told me they couldn't get a title for the car. This is a new car. Over a m I turned in my lease and got a new one but after everything was signed they told me they couldn't get a title for the car. This is a new car. Over a month later in driving on a dealer plate because they cannot get it straight. So I'm driving a new leased SUV that's in someone ealses name that I insured and signed for. Somethings not right. Other then this mess yes it was great but come on people you should of known this. I'm still waiting and now there not calling me back like they said they would. Pretty sad business I say. More

DO NOT TRUST CREDIT Department or Mike Maxey DO NOT TRUST THEM WITH YOUR SSN or running YOUR CREDIT> BAD EXPERIENCE AND THEY LIED ABOUT RUNNING CREDIT AND TRIED TO ACT LIKE IT WAS NOT A BIG DEAL> DO NOT TRUST THEM WITH YOUR SSN or running YOUR CREDIT> BAD EXPERIENCE AND THEY LIED ABOUT RUNNING CREDIT AND TRIED TO ACT LIKE IT WAS NOT A BIG DEAL> Bad service on the credit side. This statement will be made much thorough in the future. They ran my credit multiple times without my authorization. I told them to run in one time and that was it. I was told by the salesman that it was only ran one time and I had great credit so I did not need to worry about it at all. Come to find in the mail that I was denied by several credit companies and have several credit inquiries on my credit report because of this dealership. I spoke with Mike Maxey and he became very defensive and threatened me many times try to say if I slander them they will take me to court. I will never recommend doing business with this dealership as it came straight from high management that they do not care. They tried to send me an email admitting that it was there fault but it did not matter because experian does not recognize multiple credit inquiries on the same day. This is true to some extent but it does matter for other things, dealing with credit inquiries in the future do show and dealing with those same lending companies in the future when they have already denied you...etc and more. It does matter if you look for financing in different sectors and they all would have to be car loan places and not all of them were that I was denied by. I am putting myself out there, to help others and am completely vulnerable but I will not stand for unethical businesses or practices. THIS PLACE IS ONE OF THEM. The whole point of the situation was I told them to specifically only run it once and they lied and ran it multiple times until they got approval. This policy is unethical and illegal and I then signed a contract under false pretenses. I will take this further so others and myself are not hurt and lied to. Scott the salesman seemed like a good guy but I will not know who to trust as I was not told at all the same story as what arrived in the mail. 100 percent would NOT recommend this dealership. Ardi was helpful in parts and thank him very for his help. More

I love everything about my experience 1000% My experience was amazing paul was the most helpful and honest and most experienced salesmen I've ever delt with so worth the drive and time! My experience was amazing paul was the most helpful and honest and most experienced salesmen I've ever delt with so worth the drive and time! More

Five stars sales Awesome meeting John Camillari at Bob Maxey He took our situation in stride. Just stopped in after bad experience at other dealer in area. It w Awesome meeting John Camillari at Bob Maxey He took our situation in stride. Just stopped in after bad experience at other dealer in area. It was like a breath of fresh air. He walked the walk and talked the talk to get the job done. I then sent my sister in to see him. She got a new lease on fusion More

Automotive Super Bowl Team We have purchased two vehicles from Bob Maxey (Ford Focus and Lincoln MKC) from salesman Paul Wisnowski. During the past 17 years doing our business w We have purchased two vehicles from Bob Maxey (Ford Focus and Lincoln MKC) from salesman Paul Wisnowski. During the past 17 years doing our business with Bob Maxey we have always been very satisfied with both the purchases and service on our vehicles thanks to the Bob Maxey Super Bowl Team members. Thank you Paul in sales plus Billy Oatman and Dan Retherford in the service department. More

Great service Matt and Karen at this location are awesome to work with. If I ever have a issue with my car these too are right there to help and keep you updated on Matt and Karen at this location are awesome to work with. If I ever have a issue with my car these too are right there to help and keep you updated on what's going on so your not without transportation. Thanks for the dedication and hard work from these 2 people. GREAT Customer service goes a long way and these 2 have it. More

Sales Hero's My previous car was totaled in a snow storm. Ken Ostin of Bob Maxey Ford of Howell made my car purchase less stress, fun, life changing. It is the fir My previous car was totaled in a snow storm. Ken Ostin of Bob Maxey Ford of Howell made my car purchase less stress, fun, life changing. It is the first time in my life I have had a upbeat, positive exchange with a dealership. The encounter was the most helpful experience I needed at that time in my life. More

Car buying made easy! My experience at Bob Maxey of Howell was an incredible one. When comparing it to other dealerships that I've dealt with, this one deserves an A+ in e My experience at Bob Maxey of Howell was an incredible one. When comparing it to other dealerships that I've dealt with, this one deserves an A+ in every category available. They took great care of me and made sure that I understood every little detail that went into purchasing my vehicle. The best was getting the car I wanted for an affordable cost. I would recommend Bob Maxey of Howell to anyone who is seeking an affordable new or used vehicle. Impeccable service. Thank you. More

Great Experience! I hadn't purchased a car for sometime. I found an awesome car and am extremely happy with the choice. The Personnel of Bob Maxey were extremely knowl I hadn't purchased a car for sometime. I found an awesome car and am extremely happy with the choice. The Personnel of Bob Maxey were extremely knowledgeable, accommodating, professional, and attentive. Highly recommended. More

Terrific Experience Every contact we had with Bob Maxey Ford in Howell was a positive experience. Every person we dealt with was friendly, helpful , professional and did Every contact we had with Bob Maxey Ford in Howell was a positive experience. Every person we dealt with was friendly, helpful , professional and didn't pressure us into a purchase. Our sales consultant went beyond expectations to understand our needs and to provide us with what we wanted. More