Bob Maxey Ford of Howell

Bought new truck We had a good experience at Bob Maxey Ford in Howell. Cheri Cash. Is a good person to work with. See her when you go there supper person to have sell We had a good experience at Bob Maxey Ford in Howell. Cheri Cash. Is a good person to work with. See her when you go there supper person to have sell you a new car or truck, More

Ford Fusion Very knowledgeable and friendly staff made the buying experience fun. The salesperson saved me money on my monthly lease payment. Would highly recomme Very knowledgeable and friendly staff made the buying experience fun. The salesperson saved me money on my monthly lease payment. Would highly recommend the dealership for your vehicle needs More

Bought 4th car from Mitchell Glapa. Excellent salesman and trustworthy. He listened to what we were looking for and was not pressuring. Willing to spend the time to make sure it was exactly the car we w and trustworthy. He listened to what we were looking for and was not pressuring. Willing to spend the time to make sure it was exactly the car we wanted. Will definitely contact him for our next car down the road!!! Thanks Steve M More

Great Customer Service Great Dealership to work with. Cheri was prompt and courteous she delivered everything that she said she would in a timely manner. I would definitely Great Dealership to work with. Cheri was prompt and courteous she delivered everything that she said she would in a timely manner. I would definitely recommend her and this dealership to anyone. More

Bob Maxey Ford has been prompt and timely with service. Bob Maxey serviced our Ford Focus in a timely manner and the service reps we're knowledgeable and friendly. The work was done in the allotted time a Bob Maxey serviced our Ford Focus in a timely manner and the service reps we're knowledgeable and friendly. The work was done in the allotted time and estimated cost. More

Maintenance oil change before a trip out of the state Always puts the F in Ford as Friendly Had my oil changed in preparation for my move to Arizona Greg my son in law will transport it for me So happy Always puts the F in Ford as Friendly Had my oil changed in preparation for my move to Arizona Greg my son in law will transport it for me So happy the X M radio is operating More

Forgotten in the waiting lounge. One small problem. I waited for a ride home in the customer lounge and I was forgotten. I waited for I hour before I went to find out what the situa One small problem. I waited for a ride home in the customer lounge and I was forgotten. I waited for I hour before I went to find out what the situation was and was told the shuttle bus had come back And left again. So I had to wait again. Last time I was there for sevice the same thing happened, only that time I waited 2 hours and again I was told, Oh! the bus has been back and gone again. So there is a communication problem here that Needs correcting because these situations really annoys customers. In fact there was lady in the lounge who started yelling something like this should'nt happen. So I'm hoping that next time I come for service this will not happen. I live alone and have one car and unfortunately need this sevice. Apart from this i have no complaints. More

uNSAFE do not go here. 1.bumper put on wrong 2. overcharged 3. flat tires. didnt fill them up(32psi) 4. didnt give me an alignment (new bigger tires and I even asked for 1.bumper put on wrong 2. overcharged 3. flat tires. didnt fill them up(32psi) 4. didnt give me an alignment (new bigger tires and I even asked for one) 5. tire went flat a week later. put in stem wrong. 6.paint job scale UNSAFE for people to go to!! Do not go here!!! I fear for those might not know about cars that much that they might drive off in a UNSAFE car. I went to get a new bumper and tires. The new bumper was so bent that I noticed it walking up to the truck. So they took another week to fix it again. my new tires were bigger size than the original tires but they didnt give me an alignment and they didnt even ask me if I wanted one (which I asked to have done). NOT SAFE. when I finally left, I got out on the road and my tires were flat. NOT SAFE. how they missed that when my truck literally tells you they're flat I have no idea. Than a week later the left tire went flat again because the stem was inserted incorrectly. They also over charged me from the original qoute. They realized it but "it was to hard to fix it".I paid it just to get out of there. Oh and the paint job was scaly . Bottom line if I didnt know just I little about cars. and I really dont. I might of drove off with a truck with a crooked bumper tires out of alignment and FLAT. I talked to Mike maxey , he sounded uninterested to hear about all of this . He said he'll look into it. I never heard back but I hope he did. Unfortunately from the rest of my experience I'm guessing nothing changed. More

Service as required. I brought in 2 -2017 Ford Vehicles. One Lease and 1 not. Both cars had Mileage under 22000 miles. The transaction was very smooth. Bob Maxey Ford I brought in 2 -2017 Ford Vehicles. One Lease and 1 not. Both cars had Mileage under 22000 miles. The transaction was very smooth. Bob Maxey Ford of Howell is a experience was a personal service provider. More

Great service I took my 2017 Ford C Max for a routine service. Bob Maxey Ford gave me a ride to my workplace and picked me up at 5 pm, which was wonderful. Everyone I took my 2017 Ford C Max for a routine service. Bob Maxey Ford gave me a ride to my workplace and picked me up at 5 pm, which was wonderful. Everyone was polite, respectful and the customer service representative explained the work they did clearly and methodically. More