Bob Maxey Ford of Howell

Salesman is very professional, knowledge is unmatched. I have leased several vehicles from Dennis, however if he was not their I would not be a customer. The whole license plate cover advertising the dealer have leased several vehicles from Dennis, however if he was not their I would not be a customer. The whole license plate cover advertising the dealership is B.S. It’s bad enough that the Ford logo is all over the car for free advertising, but uncle Bob doesn’t pay me to advertise his dealership More

Great people to deal with. Fair and honest. I've had my previous Explorer serviced here for the last five years. They are always fair and great with follow through. I bought my new Explorer (2 I've had my previous Explorer serviced here for the last five years. They are always fair and great with follow through. I bought my new Explorer (2020) from here. I dealt with Brian Waldo. He's a great guy. Not pushy or overbearing. All of their staff is courteous and helpful. More

Worst service experience ever,past 8 months worth,they can not fix anything the fist time,or second time,cause more damage then they fix,dented up my hard tonneau like bed cover,owner tells me he's not go can not fix anything the fist time,or second time,cause more damage then they fix,dented up my hard tonneau like bed cover,owner tells me he's not going to fix it,absolute joke. More

Tina Sochia goes above and beyond for my family. She drives to my Senior parents home over 40 miles from the dealer to deliver their car and explain the features while missing time back at the dealershi drives to my Senior parents home over 40 miles from the dealer to deliver their car and explain the features while missing time back at the dealership I’m sure to sell cars. Tina and her Co workers have made buying over 10 cars and trucks a easy experience. Bob Maxey personally met my Uncle across town to deliver a check for his trade in. Jeff the sales Mgr has always gave us the best money for our trade in. More

It is always easy working with Paul at Bob Maxey in Howell. He has always come through for me and my family getting us exactly what we want. He works very hard for his customers and it shows. Howell. He has always come through for me and my family getting us exactly what we want. He works very hard for his customers and it shows. More

Good experience at Bob Maxey I recently purchased a Used 2018 car from Bob Maxey Ford and had a great experience. I have been looking around for a vehicle for a couple of weeks an I recently purchased a Used 2018 car from Bob Maxey Ford and had a great experience. I have been looking around for a vehicle for a couple of weeks and was on a very tight budget. I began working with Michael Cain to see if the car I saw online was even an option for me. He was very helpful and worked hard to get the pricing to a place where I was comfortable. I didn't feel pressured to add on things I didn't want or go outside the terms we talked about. He was flexible with his hours and ways of communicating since my work shift prevented me from being available. He offered ways to make the process of buying quick & easy and answered all my questions, even helping me link my phone to the car in the end. The rest of the staff at the dealership were very friendly and I enjoyed chatting with them as I waited for my paperwork. I found the overall experience wonderful and would recommend buying from Michael anytime you find yourself at the Bob Maxey dealership in Howell. More

I like buying local! My family and I have been buying & leasing vehicles from Dennis for almost 30 yrs. No pressure sales! Sale's process was quick! I would buy/lease from My family and I have been buying & leasing vehicles from Dennis for almost 30 yrs. No pressure sales! Sale's process was quick! I would buy/lease from him again! More

Buying was an easy no pressure experience. It took about an hour to complete the buying process at Bob Maxey. The personnel were knowledgable and informative. I will buy from them again. Ser It took about an hour to complete the buying process at Bob Maxey. The personnel were knowledgable and informative. I will buy from them again. Service department is excellent as well. More

Great Customer Service I recently took my 2013 Ford Focus in for an oil change and wheel alignment and also to remove a hanging portion of the exhaust heat shield from the u I recently took my 2013 Ford Focus in for an oil change and wheel alignment and also to remove a hanging portion of the exhaust heat shield from the undercarriage. The work was done promptely and correctly. Further, although I declined to have the damaged heat shield replaced (car is old and has a lot of miles and so I could not justify the cost for a non-essential repair) the service personnel still removed the dangling damaged shield free of charge and did not try to up sell me on what was essentially an unnecessary repair by replacing the shield. I have bought three cars from Bob Maxey Ford of Howell, including my Focus and I have had nothing but great customer service from both their Sales and Service departments. A very satisfied customer. More

What do you want Got called in by my Salesperson, J Olrich, as there were great deals on F-150's. Told her what I wanted and the color to match my Cap from the last Got called in by my Salesperson, J Olrich, as there were great deals on F-150's. Told her what I wanted and the color to match my Cap from the last 2 F-150's. Jenny couldn't find one so she went higher to a Mgr who knew someone at Village Ford in West Dearborn. I got a call 2 hours later to tell me my Truck was there. I am particular in my vehicles and Maxey always, ALWAYS, meets the desire. Can't say enough about the Sales Staff and Service. Luckily I haven't needed the Body Shop but I am sure they will be the same. I have a Friend who gets his trucks from Fairlane Ford. He has the same unit as I have and gets 25,000 per year with a Box Cap. He is paying close to $590.00 a Month. Needless to say I want him to meet Jenny. More