Bob Maxey Ford of Howell
Howell, MI
Filter Reviews by Keyword
By Type
Showing 428 reviews
Awesome Buying Experience Julie was awesome to work with. Completed the entire shopping experience online. Set up appointment at the dealership and was on the road with the new Julie was awesome to work with. Completed the entire shopping experience online. Set up appointment at the dealership and was on the road with the new F-150 within a hour! More
New car lease I had a very nice experience getting my new Ford Edge from Julie Kastrati. She found just the right car for, did a great job going over the details of I had a very nice experience getting my new Ford Edge from Julie Kastrati. She found just the right car for, did a great job going over the details of the car when it arrived and was quick to answer my one concern that I had shortly after taking delivery. More
Very knowledgeable & friendly service staffVery Very knowledgeable & friendly service staff Very accommodating and thorough in explaining what service was completed and provided service and vehic Very knowledgeable & friendly service staff Very accommodating and thorough in explaining what service was completed and provided service and vehicle diagnostic report. Also visited new car sales area discussing new 2020 vehicles available this year with sales manager Jeff Moon who was very informative More
Was very happy, needed my tire fixed and they had me in and out in less than 30 min. The Chevy dealer wanted $50 and said it would take 2 1/2 hours and out in less than 30 min. The Chevy dealer wanted $50 and said it would take 2 1/2 hours More
Salesman is very professional, knowledge is unmatched. I have leased several vehicles from Dennis, however if he was not their I would not be a customer. The whole license plate cover advertising the dealer have leased several vehicles from Dennis, however if he was not their I would not be a customer. The whole license plate cover advertising the dealership is B.S. It’s bad enough that the Ford logo is all over the car for free advertising, but uncle Bob doesn’t pay me to advertise his dealership More
Great people to deal with. Fair and honest. I've had my previous Explorer serviced here for the last five years. They are always fair and great with follow through. I bought my new Explorer (2 I've had my previous Explorer serviced here for the last five years. They are always fair and great with follow through. I bought my new Explorer (2020) from here. I dealt with Brian Waldo. He's a great guy. Not pushy or overbearing. All of their staff is courteous and helpful. More
Worst service experience ever,past 8 months worth,they can not fix anything the fist time,or second time,cause more damage then they fix,dented up my hard tonneau like bed cover,owner tells me he's not go can not fix anything the fist time,or second time,cause more damage then they fix,dented up my hard tonneau like bed cover,owner tells me he's not going to fix it,absolute joke. More
Tina Sochia goes above and beyond for my family. She drives to my Senior parents home over 40 miles from the dealer to deliver their car and explain the features while missing time back at the dealershi drives to my Senior parents home over 40 miles from the dealer to deliver their car and explain the features while missing time back at the dealership I’m sure to sell cars. Tina and her Co workers have made buying over 10 cars and trucks a easy experience. Bob Maxey personally met my Uncle across town to deliver a check for his trade in. Jeff the sales Mgr has always gave us the best money for our trade in. More
It is always easy working with Paul at Bob Maxey in Howell. He has always come through for me and my family getting us exactly what we want. He works very hard for his customers and it shows. Howell. He has always come through for me and my family getting us exactly what we want. He works very hard for his customers and it shows. More
Good experience at Bob Maxey I recently purchased a Used 2018 car from Bob Maxey Ford and had a great experience. I have been looking around for a vehicle for a couple of weeks an I recently purchased a Used 2018 car from Bob Maxey Ford and had a great experience. I have been looking around for a vehicle for a couple of weeks and was on a very tight budget. I began working with Michael Cain to see if the car I saw online was even an option for me. He was very helpful and worked hard to get the pricing to a place where I was comfortable. I didn't feel pressured to add on things I didn't want or go outside the terms we talked about. He was flexible with his hours and ways of communicating since my work shift prevented me from being available. He offered ways to make the process of buying quick & easy and answered all my questions, even helping me link my phone to the car in the end. The rest of the staff at the dealership were very friendly and I enjoyed chatting with them as I waited for my paperwork. I found the overall experience wonderful and would recommend buying from Michael anytime you find yourself at the Bob Maxey dealership in Howell. More