Bob Maxey Ford of Howell

Extremely helpful and courteous Josh. Wiesenewski is very patient with his customers like me who has a hard time making decisions Wiesenewski is very patient with his customers like me who has a hard time making decisions More

June 26, 2024 I got my F150 back. I was charged ~$1250 fix my A/C. The A/C compressor started squealing as soon as I started to use the A/C. The shaft and pulley are not spinning prop I was charged ~$1250 fix my A/C. The A/C compressor started squealing as soon as I started to use the A/C. The shaft and pulley are not spinning properly. I called my service rep twice now and he has not to called me back. The service manager called me after writing this review. Apparently the Dealership voicemail is not accessible to employees and the credit card system was down when my repair was done so I have not received a receipt with the description of the work completed. I am raising my review from 1 to 3 stars but will modify/raise my review again after the issue is resolved. Prior to this appointment I had a couple good experiences with this dealership and I trusted the dealership when I took my truck there. More

Simple pricing no adding or hidden pricing an easy experience the salesperson was very knowledgeable about the vehicle I ordered experience the salesperson was very knowledgeable about the vehicle I ordered More

I am a retuning customer to Bob Maxey! I will not go anywhere else they are very acknowledgeable and very friendly always a great experience! I will not go anywhere else they are very acknowledgeable and very friendly always a great experience! More

Jenny did a great job helping me by a new escape and turning in an expedition. She made it all happen. turning in an expedition. She made it all happen. More

Took my new 2024 Maverick for its first oil change back on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. I waited over 90 minutes for the service and I got up to look to see if it was in the parking lot when finished it was so I went to the service desk the advisor kind of looked surprised to see me I wondered if he forgot that I was in the waiting room. The dealership offers a complimentary car wash with any service it did a very poor job cleaning it I went and asked for them to wash it again which they did. This is the second time I have had not so good experience with the service department the first incident was with my wife’s Escape. I think it’s time for me to find another dealership. More

My husband and I worked with Matt Warner. He was very helpful, very kind and answered all of our questions. He was very helpful, very kind and answered all of our questions. More

All way a pleasant time dealing bob maxey ford third vehicle I bought there from the dealership vehicle I bought there from the dealership More

Outstanding customer relations, our sales representative went above and beyond to us is the vehicle we needed. Communication was efficient with all the details necessary to make the next decision. went above and beyond to us is the vehicle we needed. Communication was efficient with all the details necessary to make the next decision. More

Very friendly people, took care of me with no pressure to get more than I wanted, will go to bob maxey for my next vehicle get more than I wanted, will go to bob maxey for my next vehicle More