Bob Maxey Ford of Howell
Howell, MI
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2020 escape I had some issues when I first purchased my new escape. The people at Bob Maxey service went over and above to correct the problem. Very satisfied. I had some issues when I first purchased my new escape. The people at Bob Maxey service went over and above to correct the problem. Very satisfied. More
refreshing and enlightning we're very happy with our salesperson. she was very business like and very knowledgeable. she covered everything with our purchase and answered every we're very happy with our salesperson. she was very business like and very knowledgeable. she covered everything with our purchase and answered every question. More
Ecosport exhaust system My Ecosport exhaust system rusted out after one year. Ford OK'd a new system to be installed on my vehicle. When I received my vehicle after install My Ecosport exhaust system rusted out after one year. Ford OK'd a new system to be installed on my vehicle. When I received my vehicle after installation it was externally load as I drove it home. I could not return to the dealership to question the problem due to me have to leave town for two weeks. I did however call the service department and let them know that when I returned to town I would bring the vehicle back. My vehicle set in my garage for the two weeks that I was gone. Upon my return I took the vehicle in and they said they would find out why it was making all the noise. When finished they told me that they rehung the system and also pointed out a dent to the muffler, They as much as said that I dented it somehow. I drove home to my garage and back to the dealership after the two weeks I was gone. I find it hard to believe it was dented by me as it was only driven to my house and back to the dealership. I believe it was dented during installation and they refused to admit that it had happened at their facility. It doesn't make any more noise but the muffler is still dented and will remain so until failure. I do like Bob Maxey Ford for my vehicle purchases and will continue to use them. This will just leave a bad taste in my mouth for now. More
Andi was great. Andi did a great job of taking care of us with getting vehicle we were interested in They put four new tires on it and there was no pressure put on us Andi did a great job of taking care of us with getting vehicle we were interested in They put four new tires on it and there was no pressure put on us to buy. Great experience at Bob Maxey Ford, Howell. More
Service Best service I have ever had at a dealership always friendly and go out of their way to service you, plus you always get a free car wash. Best service I have ever had at a dealership always friendly and go out of their way to service you, plus you always get a free car wash. More
Everyone is well-informed about all of the products offered for lease and sale. I have been a repeat customer due to the professional attitudes of everyone from sales to service and highly recommend th offered for lease and sale. I have been a repeat customer due to the professional attitudes of everyone from sales to service and highly recommend this dealership. My sales person, Jenny Olrich, is the best! More
The service at this dealership is beyond compare my truck runs and drives like it did when new just a great place to do business number one in my book runs and drives like it did when new just a great place to do business number one in my book More
Great Dealership I have purchased/leased several vehicles from Bob Maxey Ford over the years. They have always been a pleasure to work with whether it is the sales, se I have purchased/leased several vehicles from Bob Maxey Ford over the years. They have always been a pleasure to work with whether it is the sales, service or collision shop. I will continue to get my vehicles from Maxey as long as I live in the area. More
Outstanding service department! Able to locate problems other dealerships could not. The ability to schedule service appointments in a timely manner puts Bob Maxie Ford at the top of the list! Bob Maxie Fo other dealerships could not. The ability to schedule service appointments in a timely manner puts Bob Maxie Ford at the top of the list! Bob Maxie Ford continues to earn my business! Bravo to this dealership, it's staff and service department.... More
Extemded warremty on vehicle Thank you to Jenny Olrich for all her help with getting y warrenty extened and Rick Goodlaski for his help also. We have bought a couple vehicles fro Thank you to Jenny Olrich for all her help with getting y warrenty extened and Rick Goodlaski for his help also. We have bought a couple vehicles from Jenny Olrich and she is amazing. More