Bob Maxey Ford of Howell

Service Brought my Edge in for it’s first oil change. It was done promptly and at no charge as it was the first. They checked all fluid levels and washed it a Brought my Edge in for it’s first oil change. It was done promptly and at no charge as it was the first. They checked all fluid levels and washed it as well. Great service! More

Somewhat pleased, but, not satisfied!! I recently had my oil changed and tires rotated, they were quick about it so no issues there. However, when I told them about a musty moldy odor comin I recently had my oil changed and tires rotated, they were quick about it so no issues there. However, when I told them about a musty moldy odor coming from the air vents, I was told to turn my air off for approximately two or three minutes before I shut the vehicle off. The cabin filter has already been changed one back in October (at my expense) and now again, I am experiencing this musty odor. I don't feel I should have to turn my vehicle off prior to exiting my vehicle. I have never heard of such a thing. This only adds to my frustration with this vehicle - It has been nothing but trouble. I would hope that this can reviewed as it doesn't make my driving experience pleasant when my truck stinks. I look forward to hearing from someone to get this rectified. Thank you! More

Purchased an Escape at the lease end I have never had a bad experience at Bob Maxey Ford of Howell. My entire family has bought ahd will continue to buy all our vehicles from Tina Socha, I have never had a bad experience at Bob Maxey Ford of Howell. My entire family has bought ahd will continue to buy all our vehicles from Tina Socha, clearly the best qualified, knowledgable and dependable sales lady in the business. More

I bought a Ecosport and I love it When I needed a new car I went to Bob Maxey since their service department treated my with respect and took very good care of me when I brought my old When I needed a new car I went to Bob Maxey since their service department treated my with respect and took very good care of me when I brought my old car in for work. I was greeted by Sam and we went to work looking for an Ecosport. The first one was the one I bought. I love it and the ease of buying it through Bob Maxey! More

Will Andrews was great! Will seemed to drop everything to help me get a car. I appreciate his dedication and knowledge of the process. He was friendly and ready to go when we Will seemed to drop everything to help me get a car. I appreciate his dedication and knowledge of the process. He was friendly and ready to go when we needed him. More

Ford edge From the time you walk into Bob Maxey you are treated very friendly and Joe went out of his way to make sure we had every thing we wanted. From the time you walk into Bob Maxey you are treated very friendly and Joe went out of his way to make sure we had every thing we wanted. More

Ford Escape Been going to Bob Maxey for many years. Always satisfied with their employees and service. It's a great dealer and I would highly recommend them. Been going to Bob Maxey for many years. Always satisfied with their employees and service. It's a great dealer and I would highly recommend them. More

Great customer service, followed CDC guidelines during sale. Worked with me to get car I wanted during the pandemic! Julie recognized that car had not been thoroughly cleaned when I received it and offere sale. Worked with me to get car I wanted during the pandemic! Julie recognized that car had not been thoroughly cleaned when I received it and offered me A free detailed cleaning at a later date. More

Dead battery Excellent service. My battery was dead and no way to jumpstart it as it was in the garage. I called the Service Manager and he promptly sen 2 gentlema Excellent service. My battery was dead and no way to jumpstart it as it was in the garage. I called the Service Manager and he promptly sen 2 gentleman out to start and take it the dealership. They replaced the battery with a new one. Picked the car up the next morning. That’s why we buy cars there. More

MAINTENANCE Took car in for it's first oil change. Not only did they change the oil, but they did a tire rotation and washed the car. They've always treated me Took car in for it's first oil change. Not only did they change the oil, but they did a tire rotation and washed the car. They've always treated me right. More