Bob Maxey Ford of Howell

Great customer service, followed CDC guidelines during sale. Worked with me to get car I wanted during the pandemic! Julie recognized that car had not been thoroughly cleaned when I received it and offere sale. Worked with me to get car I wanted during the pandemic! Julie recognized that car had not been thoroughly cleaned when I received it and offered me A free detailed cleaning at a later date. More

Dead battery Excellent service. My battery was dead and no way to jumpstart it as it was in the garage. I called the Service Manager and he promptly sen 2 gentlema Excellent service. My battery was dead and no way to jumpstart it as it was in the garage. I called the Service Manager and he promptly sen 2 gentleman out to start and take it the dealership. They replaced the battery with a new one. Picked the car up the next morning. That’s why we buy cars there. More

MAINTENANCE Took car in for it's first oil change. Not only did they change the oil, but they did a tire rotation and washed the car. They've always treated me Took car in for it's first oil change. Not only did they change the oil, but they did a tire rotation and washed the car. They've always treated me right. More

Great experience but new truck was dirty on the inside Jennifer is amazing per usual. The only thing is the dash was filthy. There were only 15 miles on truck. Had to clean when we got home. Jennifer is amazing per usual. The only thing is the dash was filthy. There were only 15 miles on truck. Had to clean when we got home. More

45,000 mile oil change & check-up I took my vehicle in during the Covid 19 Shutdown of almost all businesses. I called for an appointment & was able to get in the same week. The work w I took my vehicle in during the Covid 19 Shutdown of almost all businesses. I called for an appointment & was able to get in the same week. The work was finished in approx., 1/2 hour. I am very satisfied with Bob Maxey Ford. More

just ok You got the job done.The service department. is lacking in friendly approach to its customers.The nicest person to me was the mechanic that fixed my t You got the job done.The service department. is lacking in friendly approach to its customers.The nicest person to me was the mechanic that fixed my truck.Otherwise I was just a number. More

Surprising good service I’ve been to this dealer twice now for service and both times they have not disappointed me. They were on time or were early with my service. This ma I’ve been to this dealer twice now for service and both times they have not disappointed me. They were on time or were early with my service. This makes me feel I can plan and count on them for a job done when said and done well. Thank you to all the service people on my work done More

Best, friendliest most amazing service around! They will be my forever dealer I feel like family! Always try to find me the best deals and most for my money!!!!!! be my forever dealer I feel like family! Always try to find me the best deals and most for my money!!!!!! More

Always great customer service at Bob Maxey Ford!! Tina Socha has been our go too for many years. She always goes above and beyond for me and my family. I would recommend her and this dealership to an Tina Socha has been our go too for many years. She always goes above and beyond for me and my family. I would recommend her and this dealership to anyone. A+ service More

Excellent service I was very satisfied with the service I received and purchased a used vehicle from Michael. The car was in great condition and the dealership even mad I was very satisfied with the service I received and purchased a used vehicle from Michael. The car was in great condition and the dealership even made sure I was able to access all previous maintenance records. More