Bob Maxey Ford of Howell
Howell, MI
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I bought a Ecosport and I love it When I needed a new car I went to Bob Maxey since their service department treated my with respect and took very good care of me when I brought my old When I needed a new car I went to Bob Maxey since their service department treated my with respect and took very good care of me when I brought my old car in for work. I was greeted by Sam and we went to work looking for an Ecosport. The first one was the one I bought. I love it and the ease of buying it through Bob Maxey! More
Will Andrews was great! Will seemed to drop everything to help me get a car. I appreciate his dedication and knowledge of the process. He was friendly and ready to go when we Will seemed to drop everything to help me get a car. I appreciate his dedication and knowledge of the process. He was friendly and ready to go when we needed him. More
Ford edge From the time you walk into Bob Maxey you are treated very friendly and Joe went out of his way to make sure we had every thing we wanted. From the time you walk into Bob Maxey you are treated very friendly and Joe went out of his way to make sure we had every thing we wanted. More
Ford Escape Been going to Bob Maxey for many years. Always satisfied with their employees and service. It's a great dealer and I would highly recommend them. Been going to Bob Maxey for many years. Always satisfied with their employees and service. It's a great dealer and I would highly recommend them. More
Great customer service, followed CDC guidelines during sale. Worked with me to get car I wanted during the pandemic! Julie recognized that car had not been thoroughly cleaned when I received it and offere sale. Worked with me to get car I wanted during the pandemic! Julie recognized that car had not been thoroughly cleaned when I received it and offered me A free detailed cleaning at a later date. More
Dead battery Excellent service. My battery was dead and no way to jumpstart it as it was in the garage. I called the Service Manager and he promptly sen 2 gentlema Excellent service. My battery was dead and no way to jumpstart it as it was in the garage. I called the Service Manager and he promptly sen 2 gentleman out to start and take it the dealership. They replaced the battery with a new one. Picked the car up the next morning. That’s why we buy cars there. More
MAINTENANCE Took car in for it's first oil change. Not only did they change the oil, but they did a tire rotation and washed the car. They've always treated me Took car in for it's first oil change. Not only did they change the oil, but they did a tire rotation and washed the car. They've always treated me right. More
Great experience but new truck was dirty on the inside Jennifer is amazing per usual. The only thing is the dash was filthy. There were only 15 miles on truck. Had to clean when we got home. Jennifer is amazing per usual. The only thing is the dash was filthy. There were only 15 miles on truck. Had to clean when we got home. More
45,000 mile oil change & check-up I took my vehicle in during the Covid 19 Shutdown of almost all businesses. I called for an appointment & was able to get in the same week. The work w I took my vehicle in during the Covid 19 Shutdown of almost all businesses. I called for an appointment & was able to get in the same week. The work was finished in approx., 1/2 hour. I am very satisfied with Bob Maxey Ford. More
just ok You got the job done.The service department. is lacking in friendly approach to its customers.The nicest person to me was the mechanic that fixed my t You got the job done.The service department. is lacking in friendly approach to its customers.The nicest person to me was the mechanic that fixed my truck.Otherwise I was just a number. More