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Bob Maxey Ford of Howell
Howell, MI
434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 434 reviews
January 21, 2021
On January 20th of 2021My wife took here 2013 escape in On January 20th of 2021 My wife took here 2013 escape in for a routine oil change. While it was there she had asked for the brakes to be inspected be On January 20th of 2021 My wife took here 2013 escape in for a routine oil change. While it was there she had asked for the brakes to be inspected because the brake fluid light was on. I called them the next day To inform the that the oil service light had not been reset and that the dip stick was approximately 1 quart low. Then i informed the manager that the right rear brake caliper was leaking and that in had failed. I was told that the lube technician were not certified mechanics. My question then was why are they inspecting safety critical components on my wife's car. The report they gave my wife had all green checkmarks, including the brake system. Be pacific when asking for an inspection for something more than a oil change. Asked for a certified mechanic. Dave More
by bdave0929
Employees Worked With
Scott
January 21, 2021
I have found Bob Maxey to be professional friendly and thorough in my car buying process. They sold me my first new car and I am very happy with their services. I am happy with the process that I experie thorough in my car buying process. They sold me my first new car and I am very happy with their services. I am happy with the process that I experienced here. More
by rachpauley.rp
Employees Worked With
Cheri, Steve
January 09, 2021
Stopped in for the Works package consisting of fluid, brakes check, tire rotation and an oil change. Waited in their comfortable customer lounge enjoying a courtesy coffee and T.V. Seemed like in no time brakes check, tire rotation and an oil change. Waited in their comfortable customer lounge enjoying a courtesy coffee and T.V. Seemed like in no time My truck was done and I was on my way. More
by Richard
Employees Worked With
Don't remember
January 06, 2021
Salesman Dennis was very nice and professional, handled the sale of our new Explorer very smoothly. People here were much nicer than our experience at Brighton Ford. the sale of our new Explorer very smoothly. People here were much nicer than our experience at Brighton Ford. More
by Nowackis
Employees Worked With
Dennis
January 04, 2021
Prompt, professional, clean, honest correspondence. Great experience. I am not down with the 25 word requirement in this responce. Sorry it seems a little pushy a bit un-natural. Let me tell you how I feel d experience. I am not down with the 25 word requirement in this responce. Sorry it seems a little pushy a bit un-natural. Let me tell you how I feel don't tell me HOW MUCH TO SAY. You had me at/with your actions/performance/sincereness of your service. Lose the format...I'm surprised in this day and age someone hasn't claimed you are bullying them for a response! LOL. I like you guys you're GREAT! More
by mschultz
Employees Worked With
Jessica
December 26, 2020
Friendly, professional, and not pushy. Second time leasing from them. Always has good lease deals. They didn’t have the color I wanted, but got one here the next day. Thanks for making everything e leasing from them. Always has good lease deals. They didn’t have the color I wanted, but got one here the next day. Thanks for making everything easy and stress free. More
by Holly
Employees Worked With
Paul and his son Josh
December 10, 2020
Great car. Love the interior and the ride. Great choice. Dealer works exceptionally well with us everytime we come back in for a car. Well done. Dealer works exceptionally well with us everytime we come back in for a car. Well done. More
by gjwscifi
Employees Worked With
Paul Wiesnewski
November 21, 2020
I wouldn't take my truck anywhere else.Always safe, I wouldn't take my truck anywhere else. Always safe, friendly ,honest . Great service . I would highly recommend Bob Maxey dealership to everyone I k I wouldn't take my truck anywhere else. Always safe, friendly ,honest . Great service . I would highly recommend Bob Maxey dealership to everyone I know and I do often. Keep up the great work. Stay safe thanks! More
by nancysoltys13
Employees Worked With
Chris
