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Bob Maxey Ford of Howell
Howell, MI
434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 434 reviews
May 26, 2021
I travel all the way from Warren Michigan to get a car from Bob Maxey Ford in Howell Michigan for only one reason, they are the best dealer ship in the country. If all dealerships were like Bob Maxey, you from Bob Maxey Ford in Howell Michigan for only one reason, they are the best dealer ship in the country. If all dealerships were like Bob Maxey, you wouldn't be able to wait to get your next car! More
by "Stone"
Employees Worked With
Jenny
May 26, 2021
I had a few issues with the vehicle when I purchased it, problems from the factory... The team at Bob Maxey was very patient and were able to resolve the issue. problems from the factory... The team at Bob Maxey was very patient and were able to resolve the issue. More
by kevin
Employees Worked With
Tina, The Service Manager
May 26, 2021
My issues were resolved and a new engine was installed car is running great the owner and service manager were able to get it all resolved for me car is running great the owner and service manager were able to get it all resolved for me More
by dillansmyth2014
Employees Worked With
The owner and service manager
May 09, 2021
Excellent customer service. Pleasure to do business with and great execution. Their price was much better than 2 other local Ford dealers.... not even close. and great execution. Their price was much better than 2 other local Ford dealers.... not even close. More
by Jared
Employees Worked With
James and Dennis
May 08, 2021
Excellent service and totally satisfied!!! The service at Bob Maxey Ford has always gone above and beyond. The car wash is a great addition to their service. at Bob Maxey Ford has always gone above and beyond. The car wash is a great addition to their service. More
by tchause
Employees Worked With
Unknown
May 03, 2021
BOB MAXEY IN HOWELL SALESPERSON TINA IS A LIAR WHO SAID I DID NOT WANT A VEHICLE, BUT NEVER FOLLOWED UP AND IGNORED CALLS! I CALLED, LEFT MESSAGES, AND TEXTED HER WITH NO RESPONSE AFTER SHE STATED SHE WOULD DID NOT WANT A VEHICLE, BUT NEVER FOLLOWED UP AND IGNORED CALLS! I CALLED, LEFT MESSAGES, AND TEXTED HER WITH NO RESPONSE AFTER SHE STATED SHE WOULD CHECK ON PRICING FOR A VEHICLE THAT I WAS INFORMED ONLY HAD 2K MILES BUT WHEN I TEST DROVE IT...IT HAS ALMOST 6K MILES. NOT ONLY DID THE VEHICLE HAVE EXCESSIVE MILES, BUT THE VEHICLE INFORMATION/VIN I RECEIVED A QUOTE FOR AND DID RESEARCH ON WAS NOT THE SAME VEHICLE THAT I TEST DROVE. I LEFT A MESSAGE FOR THE MANAGER AS WELL ON FRIDAY AND HAVE NOT RECEIVED A CALL YET. More
by TJ
Employees Worked With
TINA
April 30, 2021
Do not buy anything from Bob Maxey Ford of Howell they will sell you a vehicle with a modification done to it and sell you the warranty knowing that it voids most of the warranty and not say anything till will sell you a vehicle with a modification done to it and sell you the warranty knowing that it voids most of the warranty and not say anything till you bring the car in for repair and they find every way possible to not cover it or make it right. They are nothing but a joke and scammers More
by dillansmyth2014
Employees Worked With
Service
April 30, 2021
The sales people are great. They are not pushy at all. That’s one thing we can all appreciate. If you had a question about anything they would make sure to find the right honest answer for you That’s one thing we can all appreciate. If you had a question about anything they would make sure to find the right honest answer for you More
by Red.hayes6770
Employees Worked With
Joshua W and Paul W.
April 29, 2021
Not sure how many vehicles my family has purchased from Bob Maxey Ford over the years but the fact is after dealing with them the first time we wouldn't think of going elsewhere! I mean why would we? The p Bob Maxey Ford over the years but the fact is after dealing with them the first time we wouldn't think of going elsewhere! I mean why would we? The people you deal with from the purchase process to the service visits are friendly and knowledgeable. Their mission is to give the you the best experience possible to ensure your satisfaction and return. More
by milandockery
Employees Worked With
Tina, Matt
April 24, 2021
Excellent service, service advisors were polite and concerned and provided a great experience. The vehicle was brought in for oil change and tire rotation. Good job concerned and provided a great experience. The vehicle was brought in for oil change and tire rotation. Good job More
by jimlhamon
Employees Worked With
Don't remember
