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Bob Maxey Ford of Howell

Howell, MI

4.7
441 Reviews
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2798 E Grand River Ave

Howell, MI

48843

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Showing 441 reviews

June 17, 2021

This is probably my 24th vehicle from this location and the 15th that Jennifer has handled. A very smooth and hassle transaction. Looking forward to the next More

by SAMGRISSOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Olrich
June 10, 2021

Would give 5 stars as this issue is not their fault, but a 4 year old Edge should not need a new engine. After searching the internet I discover it is an issue with the 2017 Edges and multiple people have More

by cameron810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
June 03, 2021

Got me right in told me how long it would be, sent me texts and updated me and let me know when it was done. All went like clockwork! More

by ejmgsd111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
June 01, 2021

Did an awesome job on the vehicle. Started service on time and kept me updated as the service was being done. Brandon is an awesome service writer. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
June 01, 2021

I have used Jenny Olrich now for many years and so has my husbands family. She is and always has been transparent and upfront. Explains the details of the vehicle as an expert. Just got the 2021 Bronco Sport More

by Tonia B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Olrich
May 29, 2021

Extended warranty paid off! Was extended every courtesy by Everyone. Service fixed it promptly. Wish I could have kept the loaner; a Lincoln. But was able to go to Moms for Birthday dinner in a fixed vehi More

by baileyrj77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, sold us the car
May 28, 2021

I like the personal feeling that the service people care about you! They ask if you need help and are very courteous. I will go back again! More

by btopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
May 26, 2021

I travel all the way from Warren Michigan to get a car from Bob Maxey Ford in Howell Michigan for only one reason, they are the best dealer ship in the country. If all dealerships were like Bob Maxey, you More

by "Stone"
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
May 26, 2021

I had a few issues with the vehicle when I purchased it, problems from the factory... The team at Bob Maxey was very patient and were able to resolve the issue. More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, The Service Manager
May 26, 2021

My issues were resolved and a new engine was installed car is running great the owner and service manager were able to get it all resolved for me More

by dillansmyth2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The owner and service manager
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