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Bob Maxey Ford of Howell
Howell, MI
428 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 428 reviews
June 01, 2021
Did an awesome job on the vehicle. Started service on time and kept me updated as the service was being done. Brandon is an awesome service writer. time and kept me updated as the service was being done. Brandon is an awesome service writer. More
by Wayne
Employees Worked With
Brandon
June 01, 2021
I have used Jenny Olrich now for many years and so has my husbands family. She is and always has been transparent and upfront. Explains the details of the vehicle as an expert. Just got the 2021 Bronco Sport husbands family. She is and always has been transparent and upfront. Explains the details of the vehicle as an expert. Just got the 2021 Bronco Sport 3 weeks ago and I am in LOVE! Thank you Bob Maxey (Jenny O.)!! More
by Tonia B
Employees Worked With
Jenny Olrich
May 29, 2021
Extended warranty paid off! Was extended every courtesy by Everyone. Service fixed it promptly. Wish I could have kept the loaner; a Lincoln. But was able to go to Moms for Birthday dinner in a fixed vehi by Everyone. Service fixed it promptly. Wish I could have kept the loaner; a Lincoln. But was able to go to Moms for Birthday dinner in a fixed vehicle. More
by baileyrj77
Employees Worked With
Paul, sold us the car
May 26, 2021
I travel all the way from Warren Michigan to get a car from Bob Maxey Ford in Howell Michigan for only one reason, they are the best dealer ship in the country. If all dealerships were like Bob Maxey, you from Bob Maxey Ford in Howell Michigan for only one reason, they are the best dealer ship in the country. If all dealerships were like Bob Maxey, you wouldn't be able to wait to get your next car! More
by "Stone"
Employees Worked With
Jenny
May 26, 2021
I had a few issues with the vehicle when I purchased it, problems from the factory... The team at Bob Maxey was very patient and were able to resolve the issue. problems from the factory... The team at Bob Maxey was very patient and were able to resolve the issue. More
by kevin
Employees Worked With
Tina, The Service Manager
May 26, 2021
My issues were resolved and a new engine was installed car is running great the owner and service manager were able to get it all resolved for me car is running great the owner and service manager were able to get it all resolved for me More
by dillansmyth2014
Employees Worked With
The owner and service manager
May 09, 2021
Excellent customer service. Pleasure to do business with and great execution. Their price was much better than 2 other local Ford dealers.... not even close. and great execution. Their price was much better than 2 other local Ford dealers.... not even close. More
by Jared
Employees Worked With
James and Dennis
May 08, 2021
Excellent service and totally satisfied!!! The service at Bob Maxey Ford has always gone above and beyond. The car wash is a great addition to their service. at Bob Maxey Ford has always gone above and beyond. The car wash is a great addition to their service. More
by tchause
Employees Worked With
Unknown
May 03, 2021
BOB MAXEY IN HOWELL SALESPERSON TINA IS A LIAR WHO SAID I DID NOT WANT A VEHICLE, BUT NEVER FOLLOWED UP AND IGNORED CALLS! I CALLED, LEFT MESSAGES, AND TEXTED HER WITH NO RESPONSE AFTER SHE STATED SHE WOULD DID NOT WANT A VEHICLE, BUT NEVER FOLLOWED UP AND IGNORED CALLS! I CALLED, LEFT MESSAGES, AND TEXTED HER WITH NO RESPONSE AFTER SHE STATED SHE WOULD CHECK ON PRICING FOR A VEHICLE THAT I WAS INFORMED ONLY HAD 2K MILES BUT WHEN I TEST DROVE IT...IT HAS ALMOST 6K MILES. NOT ONLY DID THE VEHICLE HAVE EXCESSIVE MILES, BUT THE VEHICLE INFORMATION/VIN I RECEIVED A QUOTE FOR AND DID RESEARCH ON WAS NOT THE SAME VEHICLE THAT I TEST DROVE. I LEFT A MESSAGE FOR THE MANAGER AS WELL ON FRIDAY AND HAVE NOT RECEIVED A CALL YET. More
by TJ
Employees Worked With
TINA
