Bob Maxey Ford of Howell

I recently bought my Jeep Wrangler from Bob Maxey and it could not have gone smoother. Roger was so helpful with everything! :) could not have gone smoother. Roger was so helpful with everything! :) More

Excellent customer service!Matt the collision manager was terrific and Karen, his assistant was very caring and made me feel like I was an important customer. terrific and Karen, his assistant was very caring and made me feel like I was an important customer. More

service management jesica was very kind and helpful with answering my questions, taking care of my Lincoln in getting it repaired and serviced properly answering my questions, taking care of my Lincoln in getting it repaired and serviced properly More

This is probably my 24th vehicle from this location and the 15th that Jennifer has handled. A very smooth and hassle transaction. Looking forward to the next the 15th that Jennifer has handled. A very smooth and hassle transaction. Looking forward to the next More

Would give 5 stars as this issue is not their fault, but a 4 year old Edge should not need a new engine. After searching the internet I discover it is an issue with the 2017 Edges and multiple people have a 4 year old Edge should not need a new engine. After searching the internet I discover it is an issue with the 2017 Edges and multiple people have had to have an engine replaced. And Ford has not done nothing. I fork over $6000 for a new engine and I have to rent a vehicle for a week. It is a bitter pill to swallow. More

Got me right in told me how long it would be, sent me texts and updated me and let me know when it was done. All went like clockwork! texts and updated me and let me know when it was done. All went like clockwork! More

Did an awesome job on the vehicle. Started service on time and kept me updated as the service was being done. Brandon is an awesome service writer. time and kept me updated as the service was being done. Brandon is an awesome service writer. More

I have used Jenny Olrich now for many years and so has my husbands family. She is and always has been transparent and upfront. Explains the details of the vehicle as an expert. Just got the 2021 Bronco Sport husbands family. She is and always has been transparent and upfront. Explains the details of the vehicle as an expert. Just got the 2021 Bronco Sport 3 weeks ago and I am in LOVE! Thank you Bob Maxey (Jenny O.)!! More

Extended warranty paid off! Was extended every courtesy by Everyone. Service fixed it promptly. Wish I could have kept the loaner; a Lincoln. But was able to go to Moms for Birthday dinner in a fixed vehi by Everyone. Service fixed it promptly. Wish I could have kept the loaner; a Lincoln. But was able to go to Moms for Birthday dinner in a fixed vehicle. More

I like the personal feeling that the service people care about you! They ask if you need help and are very courteous. I will go back again! about you! They ask if you need help and are very courteous. I will go back again! More