Bob Maxey Ford of Howell

Jenny Olrich was great she helped me special order a Mustang GT as a surprise gift for my wife. Everything about this dealer was top notch. I've known Matt Renko for a long time, and he helped with th Mustang GT as a surprise gift for my wife. Everything about this dealer was top notch. I've known Matt Renko for a long time, and he helped with the order too. I had a great experience with all of them at Maxey Ford and highly recommend them. Go see Jenny for your new car or truck! More

I had a great experience working with Aaron. I told him what I was lookig for and made the process very stress free. I told him what I was lookig for and made the process very stress free. More

No nonsense, very professional, courteous attendant to the customer's wants and desires. They are willing to work a deal and make sure the vehicle that you want is the one that they obtain from either the the customer's wants and desires. They are willing to work a deal and make sure the vehicle that you want is the one that they obtain from either their or the surrounding area's inventory. I found them to be very easy to work with, make the purchasing experience very efficient. Would zi buy another vehicle from Bob Maxey Ford? Absolutely!!! More

julie is great she is also thre to help you iwould sent my frendsto her with no worry my frendsto her with no worry More

Extremely helpful and courteous Josh. Wiesenewski is very patient with his customers like me who has a hard time making decisions Wiesenewski is very patient with his customers like me who has a hard time making decisions More

June 26, 2024 I got my F150 back. I was charged ~$1250 fix my A/C. The A/C compressor started squealing as soon as I started to use the A/C. The shaft and pulley are not spinning prop I was charged ~$1250 fix my A/C. The A/C compressor started squealing as soon as I started to use the A/C. The shaft and pulley are not spinning properly. I called my service rep twice now and he has not to called me back. The service manager called me after writing this review. Apparently the Dealership voicemail is not accessible to employees and the credit card system was down when my repair was done so I have not received a receipt with the description of the work completed. I am raising my review from 1 to 3 stars but will modify/raise my review again after the issue is resolved. Prior to this appointment I had a couple good experiences with this dealership and I trusted the dealership when I took my truck there. More

Simple pricing no adding or hidden pricing an easy experience the salesperson was very knowledgeable about the vehicle I ordered experience the salesperson was very knowledgeable about the vehicle I ordered More

I am a retuning customer to Bob Maxey! I will not go anywhere else they are very acknowledgeable and very friendly always a great experience! I will not go anywhere else they are very acknowledgeable and very friendly always a great experience! More

Jenny did a great job helping me by a new escape and turning in an expedition. She made it all happen. turning in an expedition. She made it all happen. More

Took my new 2024 Maverick for its first oil change back on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. I waited over 90 minutes for the service and I got up to look to see if it was in the parking lot when finished it was so I went to the service desk the advisor kind of looked surprised to see me I wondered if he forgot that I was in the waiting room. The dealership offers a complimentary car wash with any service it did a very poor job cleaning it I went and asked for them to wash it again which they did. This is the second time I have had not so good experience with the service department the first incident was with my wife’s Escape. I think it’s time for me to find another dealership. More