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Bob Maxey Ford of Howell

Howell, MI

4.7
434 Reviews
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2798 E Grand River Ave

Howell, MI

48843

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Showing 434 reviews

October 13, 2024

Will Andrew's my sales rep was amazing he went abive and beyond to make sure my repairs were done in a timely manor. Also he was very accommodation g when it came to securing us a vehicle my whole family co More

by wes8328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I had the pleasure of working with Brennen for a second time within 2 weeks. He made everything happen in a timely fashion not only for me but for my friend who purchased a truck from him a couple of week More

by Pariseau054
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Swinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennen
October 11, 2024

Very helpful Julie our salesperson when arranging our first leased vehicle. Also helpful with questions we had after taking it home. Great Gal! More

by mkilleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Getkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Was doing a pre-approval, got insurance for the vehicle. Got cash from the bank, putting 50% down cash. All of a sudden, the vehicle "didn't pass safety inspection" and no longer available. They said they More

by James Thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Sibilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Duey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Bob Maxey Ford of Howell responded

James, I appreciated the opportunity to speak with you regarding your experience. As we discussed, we strive to make the purchase process as convenient as possible and I’m sorry that this vehicle did not meet our standards to sell. I still welcome an in person meeting with you to review our inspection report if you require any further clarify on our process. Thank you, Michael Maxey President Bob Maxey Ford of Howell

October 07, 2024

I brought my car in for an oil change and to look for a leak. I had a morning appointment that I was early for and they did not start working on it until the next day. I dropped the car off Tuesday morning More

by tnfrainier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
September 25, 2024

Next door neighbor explained that Joshua was a very good salesman and took care of them after the sale. I met him, turned in my car and walked out the door with a new Bronco the same day! More

by Bigkev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Jenny Olrich was great she helped me special order a Mustang GT as a surprise gift for my wife. Everything about this dealer was top notch. I've known Matt Renko for a long time, and he helped with th More

by BBIANCHINI2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Renko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Olrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

I had a great experience working with Aaron. I told him what I was lookig for and made the process very stress free. More

by blakemoore5478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

No nonsense, very professional, courteous attendant to the customer's wants and desires. They are willing to work a deal and make sure the vehicle that you want is the one that they obtain from either the More

by zager002
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

julie is great she is also thre to help you iwould sent my frendsto her with no worry More

by johnrunyan55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Getkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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