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Bob Maxey Ford of Howell

Howell, MI

4.7
441 Reviews
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2798 E Grand River Ave

Howell, MI

48843

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Showing 441 reviews

November 04, 2021

Outstanding Service! Paul Wisnewski is the best sale person I've ever dealt with in my 60 years on this earth. More

by John W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wisnewski
November 03, 2021

Overcharged for my repair by over $300.00 (verified). Sent a complaint to Michigan Attorney General. Do not use this Ford dealership under any circumstances! Would give no stars if this site would a More

by cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Nov 04, 2021 -

Bob Maxey Ford of Howell responded

Dear CJ, I am sorry that you didn't have a good experience with our service department. I would like to better understand and hopefully resolve your issue. Please contact me at your convenience. Dan Retherford Service manager 517-545-5700

October 30, 2021

Body shop did an awesome job of fixing the hail dents and cleaning my truck up after. It’s nice and shiny. More

by randydlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in body shop
October 25, 2021

The best experience I've had at a car dealership, ever. (This is my seventh car purchase, btw.) Steve and Madeline were attentive and prompt in their responses. They made the process of buying very smooth More

by wade722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Azar, Madeline Brooks
October 25, 2021

I have had no problems with Maxey Ford, this is my 3rd car from them. More

by jean37
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tina Socha
October 19, 2021

they take care of any problems I have and everyone is very kind and helpful More

by cantoma2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all of them
October 18, 2021

I This year I purchased a 2020 Ford Fusion from Maxey Ford. Previously, I had taken a 2018 Ford Fusion to Maxey for service. Because they did such a good job on my leased vehicle, I decided to purch More

by rmckenziepc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Getkin
October 13, 2021

Love this dealership. I have never had anything but an outstanding experience in all departments . More

by doloresnovak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Socha
October 07, 2021

Fantastic group of individuals. We worked with Roger, and he was very informative. He helped us gain knowledge on the new truck we were interested in and was easy to work with. Definitely recommend working w More

by Jmlewis0226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
September 29, 2021

Made an appointment, online for 9/27. Came in and was told that my appt. was 10/1. Showed them 3 text messages, from them, confirming 9/27 date. They started telling me I was wrong! Then they tried to di More

by oldmankarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandond Stocks, Dan Retherford
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