Bob Maxey Ford of Howell

Wonderful service! I got the exact vehicle I wanted, and they really took care of me- worth the hour drive to this dealership. This is my 4th vehicle with Bob Maxey they really took care of me- worth the hour drive to this dealership. This is my 4th vehicle with Bob Maxey More

Took over 3 months on a simple insurance claim and missed some stuff then expected me to pay for it. $2200 plus deductible. Poor customer service and shop techs have a huge lack of knowledge. some stuff then expected me to pay for it. $2200 plus deductible. Poor customer service and shop techs have a huge lack of knowledge. More

Bob Maxey Ford is great at communication and not overwhelming like some dealerships and sales people can be. All members of the staff, from the sales people to the finance people, where very nice, p overwhelming like some dealerships and sales people can be. All members of the staff, from the sales people to the finance people, where very nice, patient, and walked me through everything step-by-step. I was recommended to buy with them, and now I would do the same! More

Best dealer I have used in a long time. The sales person ( Will Andrews ) was very helpful. I was kept up to date with status of the Bronco order. The Bronco was delivered on time without a hitch. I would r ( Will Andrews ) was very helpful. I was kept up to date with status of the Bronco order. The Bronco was delivered on time without a hitch. I would recommend Will and Bob Maxey to anyone looking for an honest and helpful dealer. More

Very courteous; prompt in adherence to appointment time; quality of service- technicians and staff is outstanding. Experience in ordering a new vehicle was equally outstanding quality of service- technicians and staff is outstanding. Experience in ordering a new vehicle was equally outstanding More

I always get excellent service and it never takes very long! Everyone is always very polite and very efficient long! Everyone is always very polite and very efficient More

Very professional, very helpful picking out options, all the paperwork went great and all my options were explained to me in detail great place to buy a vehicle the paperwork went great and all my options were explained to me in detail great place to buy a vehicle More

I’ve had the pleasure of dealing with Jeniffer Olrich at Bob Maxey Ford over the last several years. She is a real gem! And I always love the car or SUV I drive out of there with! Bob Maxey Ford over the last several years. She is a real gem! And I always love the car or SUV I drive out of there with! More

We always get fantastic service at Bob Maxey. Will Andrews and Jenny Olrich are excellent at their jobs; helpful, conscientious, knowledgeable and friendly to deal with. Andrews and Jenny Olrich are excellent at their jobs; helpful, conscientious, knowledgeable and friendly to deal with. More

You had my vehicle for a full day for FMCO recall with no loaner vehicles. Using the excuse of Covid. You can order vehicles just like anyone else. I had an appointment for 8:30 and you called me at 4:10 PM loaner vehicles. Using the excuse of Covid. You can order vehicles just like anyone else. I had an appointment for 8:30 and you called me at 4:10 PM to pickup the vehicle for a two hour repair if that. I will be looking for another dealer. More