Bob Maxey Ford of Howell
Howell, MI
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I have been dealing with Tina for years now. She always gets the job done. She always gets the job done. More
Good service . They have mobile to due some of the recalls. They are easy to use. They have mobile to due some of the recalls. They are easy to use. More
I recently leased a Ford Bronco from Bob Maxey Ford and had a fantastic experience! My salesperson, Matt Warner, was incredibly helpful and knowledgeable throughout the entire process. He took the time to had a fantastic experience! My salesperson, Matt Warner, was incredibly helpful and knowledgeable throughout the entire process. He took the time to understand my needs and preferences, and he made sure I got the perfect Bronco for me. Matt was patient and answered all my questions clearly and thoroughly. He was also very transparent about pricing and lease terms, which I really appreciated. I never felt pressured or rushed, and he made the whole experience enjoyable. Overall, I highly recommend Bob Maxey Ford and Matt Warner to anyone looking to lease or buy a new Ford. They provide excellent customer service and make the car leasing experience a breeze. I'm thrilled with my new Bronco and I'm so glad I chose Bob Maxey Ford! More
Will Andrew's my sales rep was amazing he went abive and beyond to make sure my repairs were done in a timely manor. Also he was very accommodation g when it came to securing us a vehicle my whole family co beyond to make sure my repairs were done in a timely manor. Also he was very accommodation g when it came to securing us a vehicle my whole family could utilize More
I had the pleasure of working with Brennen for a second time within 2 weeks. He made everything happen in a timely fashion not only for me but for my friend who purchased a truck from him a couple of week time within 2 weeks. He made everything happen in a timely fashion not only for me but for my friend who purchased a truck from him a couple of weeks earlier. I did not hesitate to bring my business back to him . He represents your company with great pride and knowledge . If he didn’t know an answer he went to someone who could clarify. More
Very helpful Julie our salesperson when arranging our first leased vehicle. Also helpful with questions we had after taking it home. Great Gal! first leased vehicle. Also helpful with questions we had after taking it home. Great Gal! More
Was doing a pre-approval, got insurance for the vehicle. Got cash from the bank, putting 50% down cash. All of a sudden, the vehicle "didn't pass safety inspection" and no longer available. They said they Got cash from the bank, putting 50% down cash. All of a sudden, the vehicle "didn't pass safety inspection" and no longer available. They said they are going to "Wholesale" the car instead. i actually used to work at this dealership. How did the car get to the inventory without an initial inspection? I asked for the safety inspection report but was told that it was going to be sent over. But i haven't received the report. This was a simple bait and switch case. These are the names and the faces of the individual's that I was doing business with that choose to lie to me over the phone instead. More
I brought my car in for an oil change and to look for a leak. I had a morning appointment that I was early for and they did not start working on it until the next day. I dropped the car off Tuesday morning leak. I had a morning appointment that I was early for and they did not start working on it until the next day. I dropped the car off Tuesday morning and did not get it back until Friday. My service advisor was not able to explain what was going on, went to the dealership on Thursday and spoke with the technician and was better able to understand the issue. The technician was great. Car has always been serviced at the dealership, I will probably go to a different dealer to purchase my next new car because of the terrible service department at Bob Maxey. More
Next door neighbor explained that Joshua was a very good salesman and took care of them after the sale. I met him, turned in my car and walked out the door with a new Bronco the same day! salesman and took care of them after the sale. I met him, turned in my car and walked out the door with a new Bronco the same day! More