Bob Lowth Ford Inc.

I was very pleased with the people at Bob Lowth Ford -- They restored my faith in honesty and trust Hugs to all of them !! my "NEW to ME" ford Escape is running well and I enjoy it very much . it is easy t They restored my faith in honesty and trust Hugs to all of them !! my "NEW to ME" ford Escape is running well and I enjoy it very much . it is easy to get into, and out of and hah all the cargo space I need for shopping . =) More

Wife is rating, service great and timely! Waiting room not COVID friendly and no one wearing masks. As husband has cancer I have to be extremely careful even tho have been fully vacinated. not COVID friendly and no one wearing masks. As husband has cancer I have to be extremely careful even tho have been fully vacinated. More

Miranda was very knowledgeable about the F-250 and really helped out a lot. She was very personable and was on top of every aspect of the sale. really helped out a lot. She was very personable and was on top of every aspect of the sale. More

The people are friendly, and seem knowledgable. A couple suggestions: A better waiting area would be nice. The addition of a quick lane for oil changes and general service. Had an appointment for a full se suggestions: A better waiting area would be nice. The addition of a quick lane for oil changes and general service. Had an appointment for a full service and it took well over one hour for this. The addition of a complimentary wash with service would be awesome. More

No hasssle . No pressure. Was able to keep 2021 vehicle purchase order local as Drew matched price of competition. Ford Company was slow and delayed with delivery which was not fault of Bob Lowth Ford. Ser purchase order local as Drew matched price of competition. Ford Company was slow and delayed with delivery which was not fault of Bob Lowth Ford. Service dept at Bob Lowth (Adam, Kevin) has always been excellent with my other vehicle which is why I have continued doing business with Ford in general More

We are a Ford family at our house. The reason is how we are treated with each visit. It's peace of mind and that is why we keep going back to Bob Lowth Ford! are treated with each visit. It's peace of mind and that is why we keep going back to Bob Lowth Ford! More

Saw a new 2020 F150 on the lot. Vehicle was priced right, due to being an end-of-year leftover. Contacted the dealer and a salesman to arrange to come test drive (and probably buy) the vehicle. Arra right, due to being an end-of-year leftover. Contacted the dealer and a salesman to arrange to come test drive (and probably buy) the vehicle. Arranged a day and time. Right before I left on the 50-mile drive to the dealer, salesman calls me and says vehicle no longer available, as it was part of a dealer-trade swap to another vehicle that he was not aware of. Salesman offered to find another like vehicle and did, 408 miles away. Salesman said their dealer would try to do a dealer swap to get the truck I wanted. This went on for a couple days, no further contact from dealer on the dealer-swap plan and whether it was going to happen or not possible. Got tired of waiting (had cash in hand, ready to buy). Did an inventory search on Ford website and searched a 6-state area (ND, SD, NE, IA, WI, and MN). Found a matching new vehicle at another dealer, made the deal over the phone (NE dealer even found me an additional $2000 rebate), got a good price. Bought from a dealer in Nebraska, but had to travel 500 miles to get it, which cost me $400 travel expense for 2 plane rides and an Uber ride. My experience reflects poor internal communication by the dealer. And slow responses from the dealer/sales person to my inquiries. More

We have been very satisfied with Bob Lowth Ford service dept. We bring both of our vehicles there for service. Adam and Kevin have both given suggestions about service and tire questions. dept. We bring both of our vehicles there for service. Adam and Kevin have both given suggestions about service and tire questions. More

2020 Escape Purchase Overall this is a great dealership with excellent people and customer service! I gave it four stars instead of five due to the salesperson's lack of Overall this is a great dealership with excellent people and customer service! I gave it four stars instead of five due to the salesperson's lack of product knowledge. I liked the vehicle so it was an easy sell. Miranda has in my opinion worked at this dealership long enough to be familiar with the vehicles. Her continually having to consult with other salespeople was a distraction and I feel they, not her, should receive the rewards! In the past, I've worked with Gerry, Drew, Darren, and to an extent Joel and all are great people to work with!! More

Positive Experience The service team was very courteous and professional. They did a thorough, timely, and expert job to my satisfaction. They made sure I was aware of an The service team was very courteous and professional. They did a thorough, timely, and expert job to my satisfaction. They made sure I was aware of and had the opportunity to received the full rebates offered. More