Bob Lanphere's Beaverton Honda - Service Center
Beaverton, OR
146 Reviews of Bob Lanphere's Beaverton Honda - Service Center
Mr. Lopez does a consistently excellent job when I take my Honda Civic in for service. The facility is clean and well maintained. They wash and light vacuum the car for you as well which is awesome. Mr. Lo my Honda Civic in for service. The facility is clean and well maintained. They wash and light vacuum the car for you as well which is awesome. Mr. Lopez is knowledgeable on the Honda brand and can speak to all the service options available. I only have taken my Honda to this location primarily because Mr. Lopez does such an excellent job. He sets the bar for his peers for service quality. I recommend Mr. Lopez and the Bob Lanphere team to my friends and family due to the top rated service I received. Great job Jonathan and way to go "Just Buy Bob" Team in Beaverton. Keep up the great work! More
This morning my car wouldn't start and that's not a fun way to start the day. Chris Schultz, tow truck driver, went out of his way to help me get my car working and at as low of a cost at possible. a fun way to start the day. Chris Schultz, tow truck driver, went out of his way to help me get my car working and at as low of a cost at possible. He determined that the battery was bad and instead of towing my car into the shop, incurring an unnessasary charge, went back to the shop and brought back the battery. He came to my work to pick up the car keys several times throughout the process and even delivered my car too me after he was finished. Chris Schultz went above and beyond in his customer sercive and was friendly and professional. He shared with me that Beaverton Honda wants to support their customers and treat them right. I have definately experienced that today. This afternoon my car is working and I am so thankful to Chris Schultz and Beaverton Honda for all their help! More
I rarely write reviews but I has such a positive experience today that I wanted to share it. I took my Honda CR-V in for an oil change. This was my first time to this service department. You enter t experience today that I wanted to share it. I took my Honda CR-V in for an oil change. This was my first time to this service department. You enter the service area by driving into a carpeted garage area that has overhead heaters. It was warm, extremely clean and a welcoming environment. I was immediately greeted by a friendly employee who asked how he could help. I told him I had an appointment and he got a service representative to help me. Gerald was the service rep. He was also very friendly, courteous, a good listener and did a great job of walking me through my options and pricing. I decided to wait in the lobby while they changed the oil. The lobby was clean, the furniture was in good shape and they had good coffee options. When the car was ready I was pleasantly surprised that they washed the car as part of their service. Gerald walked me through the work they did and called another employee to bring me the car. The third person who delivered the car was also super friendly and courteous. Across the board every employee I encountered today was smiling, customer service oriented and created a very pleasant experience for me. Good job, Beaverton Honda! I will definitely recommend you to others. Keep up the good work. More
Matt was really helpful when I came in with my acura. I was advise by a coworker that he has his car serviced at Beaverton Honda by Matt and he was very satisfy. So I have to check it out. I have a problem was advise by a coworker that he has his car serviced at Beaverton Honda by Matt and he was very satisfy. So I have to check it out. I have a problem with my Acura I wasnt sure if he can help me. But when I arrived I ask for Matt anyway because of how my coworker will not ask for anyone but him. He was on his lunch and I waited for like 15mins but it was worth it. When he came in to the room he was very friendly and very straight to the point. He make me feel I can trust him. I told him that my cars been making weird noises he ask if he can drive me car. When he came back he advice that my ball joint or something like that cause the problem and he also notice my brake was having squeaking and show me the price and ask if I want to have it fix. He notice he ask instead of telling me what I need to do very nice. I ask if I should do both, he said the ball joint or some thing for the wheel is needed is not safe, but he will check on it the brake since he going do the work for one thing. When he came back he he show me how bad my break was. It was down to the metal so I ask if is not to much to ask can he put new brake on it. With out a sigh he said sure and left with a smile. He amazed me by far from any of my many experience with others. I have been coming back to him for years. What ever he recommended I will have it done. He have never once fail me yet. Will I recommend him and this store he at yes. Beaverton honda is lucky to have Matt not the other way around. Keep up the good work Matt and always be who you are and don't stop with your outstanding customer care. More
After having a problem with the service I received, this service center went above and beyond to correct the error. I do recommend this dealership and service center to anyone. service center went above and beyond to correct the error. I do recommend this dealership and service center to anyone. More
After a lengthy battle with Acura service dealer in Portland, I decided it's time to bring my car to another dealer for service. I made the right move by coming to Matt, he helped me maintained my car Portland, I decided it's time to bring my car to another dealer for service. I made the right move by coming to Matt, he helped me maintained my car with every services I needed, Brembo brake pads replaced, resurface rotors, engine and cabin filters replaced, brake fluid flush, fixed the oil leak problem, replaced spark plugs, water pump and timing belt. Matt is by far the best mechanic I’ve known, very intelligent, friendly, great advice, and provided excellent services. More
He is the best by far the most coolest mechanic very truthful honest person I ever met. I will not with any but him for any of my services. Would I go back yes, with out question. truthful honest person I ever met. I will not with any but him for any of my services. Would I go back yes, with out question. More
Matt was refer to me by a friend when I need some advice on some service was told by the dealership I went to. When I went and see him he advices me that everything check out and all it need was some allign on some service was told by the dealership I went to. When I went and see him he advices me that everything check out and all it need was some allignment and brake changed but beside that I won't be due for a tune up till at least 2 more oil changed. At the time I did not have the money and instead of just selling me service that I did not need. Matt was nice enough to give me some pointer to take care pf my car. He was really nice, patience, honest, friendly, words can not describe all. Thank you so much matt. For helping me and not try to lie and try to have me buy unecessary service since I am a girl and all. More
Chris towed my Odyssey to the dealership for service on the first snowy day of winter. Even though he had an extremely busy day, he answered the phone and came out for the tow promptly with no fuss whatsoe the first snowy day of winter. Even though he had an extremely busy day, he answered the phone and came out for the tow promptly with no fuss whatsoever. He made something that could have been really frustrating into something quick and easy. Thanks, Chris! More