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Bob Lanphere's Beaverton Honda - Service Center
Beaverton, OR
146 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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146 Reviews of Bob Lanphere's Beaverton Honda - Service Center
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November 28, 2015
Multiple Service Issues Recently moved from a different state and used Beaverton Honda out if convenience. We have been serviced 4 times total on two cars that are a year ol Recently moved from a different state and used Beaverton Honda out if convenience. We have been serviced 4 times total on two cars that are a year old. The worst cUstomer service we have ever experienced each time. We are easy going people but this last time so bad I had to walk out before our car even made it in the service bay. Would not recommend! More
by Chop6
Employees Worked With
So frustrated don't remember
November 17, 2015
Trunk Wouldn't Open The folks I dealt with at Beaverton Honda were great! I couldn't get my trunk open that had work inside I need to get to asap. They got the job done w The folks I dealt with at Beaverton Honda were great! I couldn't get my trunk open that had work inside I need to get to asap. They got the job done within a minute! They def know their Hondas! More
by Dodgers_1978
Employees Worked With
I can't remember his name.
October 28, 2015
Excellent prompt service Carlos Lopez could not have been more professional, attentive and organized. I felt confident that my car was in good hands, and sure enough, the serv Carlos Lopez could not have been more professional, attentive and organized. I felt confident that my car was in good hands, and sure enough, the service was completed in good time, with no problems at all. Thank you and well done! More
by wayne
Employees Worked With
Carlos Lopez
October 07, 2015
Dalton the service rep. was speedy, kind, and accurate. Dalton the service rep. quoted me accurately about needed repairs and did not try to make me purchase repairs I did not need. He answered my questions Dalton the service rep. quoted me accurately about needed repairs and did not try to make me purchase repairs I did not need. He answered my questions about potential problems that the car may have in the future, and gave me a solid prioritization of future maintenance and repairs, which would keep my daughter's vehicle on the road. I appreciated the expertise and efficiency coupled with the patience demonstrated towards me a dad, who was concerned about the reliably of his daughter's first car. More
by David27
Employees Worked With
Dalton (Service Rep.)
September 16, 2015
Oversold on service I went in for a new alternator. I got upsold on timing belt replacement. In trying to figure out if this was warranted I got no good answers. For some I went in for a new alternator. I got upsold on timing belt replacement. In trying to figure out if this was warranted I got no good answers. For some reason, they think that the Maintenance Minder should be ignored and I should listen to their recommendations. So I spent an extra $1K and not sure it was something that was necessary. Definitely not happy More
by greenjer44
Employees Worked With
Chris Schultz
September 15, 2015
Gold medal service I came in to service my Honda 2013, and needed an estimate. Instead of being pushy to get me to get an estimate right away they were courteous and tol I came in to service my Honda 2013, and needed an estimate. Instead of being pushy to get me to get an estimate right away they were courteous and told me exactly what needed be done to save me time and money. way to go guys! More
by camp8
Employees Worked With
dalton reynolds
August 13, 2015
Service for a recall. We are very satisfied with the service we received from the Honda service dept. They provided us a nice rental car to use while our car was being work We are very satisfied with the service we received from the Honda service dept. They provided us a nice rental car to use while our car was being worked on and the car was ready when they said it would be. They were friendly and courteous and they were very helpful. More
by Patricia
Employees Worked With
John Rabago and Jesus Salgado
August 10, 2015
Consistently excellent service Service advisor Dalton Reynolds went above and beyond for me while servicing my Honda. He worked hard to find the most appropriate part for my trailer Service advisor Dalton Reynolds went above and beyond for me while servicing my Honda. He worked hard to find the most appropriate part for my trailer hitch. I always get great service from these folks, but Dalton really worked hard to special order my part so I that I could get back on the road. More
by Christobal
Employees Worked With
Andrea Lanphere
July 29, 2015
Quick check of fluid levels before summer vacation trip Service Advisor, Dalton Reynolds, and technician, Fernando, performed a really quick check up of my Honda Civic's fluid levels just prior to my vacati Service Advisor, Dalton Reynolds, and technician, Fernando, performed a really quick check up of my Honda Civic's fluid levels just prior to my vacation. I drove into the dealership during a busy period, without appointment, and they were able to immediately check my car and send me on my way. This saved me hours waiting in line and greatly provided peace-of-mind before leaving on our driving trip, Thanks men! Gary Smith More
by Garysmith4609
Employees Worked With
Dalton Reynolds, Fernando
July 24, 2015
Outstanding Service on my Accord The service that I received was great and my car was ready exactly when it was scheduled to be completed. Dalton handled the service and and he was v The service that I received was great and my car was ready exactly when it was scheduled to be completed. Dalton handled the service and and he was very courteous and extremely efficient. He was great to work with. Chad More
by clmcgrath
Employees Worked With
Dalton Reynolds
