Bob Lanphere's Beaverton Honda

The service dept. and their emoloyees are top notch and do their best to take care of customers after the point of sale. All repairs are explained in detail and come in at quoted price or less. My Wife do their best to take care of customers after the point of sale. All repairs are explained in detail and come in at quoted price or less. My Wife and I are very happy with this dealership. Kent. More

We found a 2008 Accord EX-L and went in to dealer. Sheridan had the car waiting for us when we arrived. He had a Car Fax in hand to show us, and was very courteous and knowledgable. Everyone we came Sheridan had the car waiting for us when we arrived. He had a Car Fax in hand to show us, and was very courteous and knowledgable. Everyone we came in contact with at this dealer was friendly, and we did not feel any pressure whatsoever. Overall the experience was great. We feel we got a fair price on the vehicle, and fair value on our trade in. Most of all, we were in and out of the dealer in less than 2 hours. It was smooth and trouble free. We will recommend this dealer to anybody we know. More

This was our first service experience at Beaverton Honda since purchasing our Honda Fit in late Novemeber, 2010 and it could not have been more positive. We will definitely be back and can easily recommend since purchasing our Honda Fit in late Novemeber, 2010 and it could not have been more positive. We will definitely be back and can easily recommend this service facility and Beaverton Honda in general to our friends. More

My wife and I were very impressed with the relaxed atmosphere. The staff made the buying process fun. The facility is new in appearance and is spacious. There was a good inventory from which to se atmosphere. The staff made the buying process fun. The facility is new in appearance and is spacious. There was a good inventory from which to select our car. Even though there were many customers buying cars on the same day, we did not have to wait long and were given a lot of attention. I will recommend Beaverton Honda to my friends. More

I was looking for a new car and knew that I wanted to purchase a Honda because of thier reputation for quality,dependability,styling,and value.I first contacted Ron Tonkin Honda in Portland,then Tonkin H purchase a Honda because of thier reputation for quality,dependability,styling,and value.I first contacted Ron Tonkin Honda in Portland,then Tonkin Honda in Gresham,and finally Bob Lanphere's Beaverton Honda.I was overwhelmingly impressed by Beaverton Hondas' sales staff and thier friendly,knowledgeable,and accomodating attitude.I am very satisfied with the purchase of my new car.I have and will continue to reccomend them to friends and family.Hopefully thier service department will live up to the high standard set by the rest of the staff there.Thanks Beaverton Honda! More

Very good customer service. The sales people at Beaverton Honda care about their clients and go above and beyond to find the right car for the right people. The guy who helped me actually made phone calls to Honda care about their clients and go above and beyond to find the right car for the right people. The guy who helped me actually made phone calls to other dealerships to try and find the car I was looking for. More

I had a wonderful experience at Bob Lanphere’s Beaverton Honda. Pat, our salesperson, was very friendly and great to work with! I did not feel pressure to buy a car, unlike other dealerships I’ve been to. I Honda. Pat, our salesperson, was very friendly and great to work with! I did not feel pressure to buy a car, unlike other dealerships I’ve been to. I love my new car and would definitely purchase another vehicle through this dealership in the future! More

We have dealt with Bob Lanphere's dealerships since purchasing the first of 2 mini-vans in the 90's. In 2010, we purchased a Honda CRV because of our previous experience, both with the sales and servic purchasing the first of 2 mini-vans in the 90's. In 2010, we purchased a Honda CRV because of our previous experience, both with the sales and service departments. Our experience with the service department last week was excellent...they were polite, prompt, thorough and efficient. Unlike some dealer service departments we have left for independent mechanics, we have remained completely happy with Lanphere! More

After shopping for our new van at 6 different dealers we found our most favorable purchase at Beaverton Honda. Additionally, our sales rep hussled to get the color van we wanted at a dealer in Eugene via t found our most favorable purchase at Beaverton Honda. Additionally, our sales rep hussled to get the color van we wanted at a dealer in Eugene via trade after the one we saw over the weekend sold. The dealership was very clean, modern and comfortable to wait in. On the day of our final purchase our trade was processed and the new van purchase completed in approx 90 minutes. More

Took in my car to have my axle seals replaced after roughly 3 hours my car was done, they informed me the repair was done and I paid. The next day my car was having the same problem so I called them at roughly 3 hours my car was done, they informed me the repair was done and I paid. The next day my car was having the same problem so I called them at that time I was informed that they had made a mistake and my car had not been fixed, they claimed that the axles were not the problem and that the car needed a new transmission so they did not fix the axles. The day of the so called repair they made no mention of the car needing a new transmission in fact as stated they informed me it had been fixed. The new transmission was going to cost me nearly $4,000 compared to the nearly $400.00 I had paid to have the axle seals replaced. They then offered a refund, I paid them in cash so wanted cash in return but they could not do that they had to issue a check which they had to get permission to do so it was going to take a couple days then they would mail it which all in all it was going to take 2 weeks to get my money back. I'm very irritated by the fact that they did not even call regarding the mistake, I had to call them. It's very fishy to me. I would not trust this service center and I will not be going back in the future, in fact I'm looking into taking legal action. Update: We were contacted by the service manager and owner Andrea after posting this review, she was very friendly, apologized for their mistake, handed us our refund check and over all made us feel as if she was truly sorry for what had happened which was not the way Dan had made us feel. We understand that this was a mistake made by a "new" employee and very well could be a rare instance but this is the type of thing that makes people not trust dealer service centers and frankly even though Andrea was very kind we would not use Beaverton Honda in the future nor recommend them because once burned is enough for us. More