Bob Lanphere's Beaverton Honda

i was very satisfy with sales dept. and finance mgr. and all sales mgr. but i wish i could say the same about service follow-up. all sales mgr. but i wish i could say the same about service follow-up. More

Jonah helped me on 2 occasions over the last week. He was very helpful and very friendly. I had problems after my second safety recall was fixed and I called Jonah and he said he would do everything he could very helpful and very friendly. I had problems after my second safety recall was fixed and I called Jonah and he said he would do everything he could to fix it for me. This is what a customer service experience should be like! Thank you Jonah! More

Jonah Nelson provided excellent customer service in a professional, friendly and timely manner. While making recommendations for future service needs my Honda will have, he explained the information clea professional, friendly and timely manner. While making recommendations for future service needs my Honda will have, he explained the information clearly and helped me to find the best value for my dollar, without pushy sales tactics. Jonah and his team worked quickly to make certain that I was out the door in time to meet the other commitments of my day. I was highly impressed by the level of service I received and would recommend Beaverton Honda Service to all my friends and family. Thank you! More

These two men went above and beyond to ensure that we were satisfied customers. We were pleasantly surprised to not be pressured to buy anything (as you often are at car dealerships) and without any prom were satisfied customers. We were pleasantly surprised to not be pressured to buy anything (as you often are at car dealerships) and without any prompting on our part, Don and Freddie went to great lengths to get us the best deal possible and save us some money. We have a newborn baby, so this kind of compassionate treatment did not go unnoticed and we will DEFINITELY recommend this dealership to our friends and family. Not only that, but we will absolutely bring our car here for all service and parts needs in the future. Overall a really wonderful experience and we LOVE our Honda Fit! Thank you! More

Bought our 2011 Accord Honda and are very pleased with the car. Had an experience last evening with locking our keys in the trunk. Called Honda and talked to Mack in parts. They sent Joe over with a ke the car. Had an experience last evening with locking our keys in the trunk. Called Honda and talked to Mack in parts. They sent Joe over with a key for our car in less than 20 minutes. So very impressed with the service we received from them that I wanted to let everyone know about it. I am calling Andrea this morning and telling her the story. 5 stars in our book and will definately go back and purchase other vehicles. It was a terrific story to tell this morning at work. Linda Perry Randy Perry More

They are always prompt and courteous to us and that is why we continue to return to this dealership for service. No matter which service representative handles our business it is always done with confide why we continue to return to this dealership for service. No matter which service representative handles our business it is always done with confidence and in a friendly manner. More

I am extremely pleased with my recent sales experience at Beaverton Honda. I was greeted with a smile at every turn and the sales team truly listened when I listed the wants and needs of my future vehicle. L Beaverton Honda. I was greeted with a smile at every turn and the sales team truly listened when I listed the wants and needs of my future vehicle. Linda stuck within the parameters I outlined and was always conscious of price when offering to show me additional vehicles. As Linda met with her next appointment (I was a walk in) Greg stepped in to answer any additional questions. The friendly team helped me narrow down my options and I ended up walking out with a brand new car! I would definitely recommend Beaverton Honda or any of the Lanphere dealerships to my friends and family. Buying a car is usually thought of as a hassle but I found this experience enjoyable. Thank you Linda and Greg! More

I've been a customer of Beaverton Honda for 15 years. I have always been satisfied with their attention to detail and comfortable in the knowledge that when I take my car in for service it will come out wi have always been satisfied with their attention to detail and comfortable in the knowledge that when I take my car in for service it will come out with everything done correctly. During my most recent visit I was especially pleased to experience an even more improved level of customer service. Besides repairing the item I had reported, they found and replaced a bad interior light bulb at no extra charge. Then they vacuumed and washed my car and presented me with a freshly-baked Otis Spunkmeyer cookie. It made me feel like a truly valued customer! More

Everyone was extremely helpful. They stayed 2 hours past closing to help us with the purchase of our new Honda. Everyone from Sales, Finance, and trade in were very friendly. No one was overly pushy and you closing to help us with the purchase of our new Honda. Everyone from Sales, Finance, and trade in were very friendly. No one was overly pushy and you got the impression that they were actually there to help. They worked with our budget and gave us the options so we could choose what was best for us. I would definitely recommend this dealership to a friend. More

When my husband and I pulled up at the dealership I didn't even want to get out of my car as I found the whole process to be intimidating. My current vehicle had possible engine trouble, I had a lower didn't even want to get out of my car as I found the whole process to be intimidating. My current vehicle had possible engine trouble, I had a lower credit score, and I didn't feel like being embarrassed. However Lana came up and greeted me and my husband and quickly put me at ease with her kind, and engaging manner. We explained upfront what our problems were, expecting to be kicked out upfront or ignored, but instead we were treated like we were the most important customers. Lana took the time to walk us through several options we were interested in, and when we settled on the car we thought was for us, we went in, Lana offered us drinks and ice cream while we waited, and soon the purchasing process began. Throughout the entire experience Lana took the time to chat and laugh with us, and when our loan was approved she made sure we had everything we needed before we went to sign the paperwork. I enjoyed this experience immensely. Not only did I walk away without paying a down payment, I also received a generous trade-in value for my vehicle and they agreed to pick it up from the shop. They even cut my interest in half with this new loan! Thank you Beaverton Honda for giving me a chance. I will definitely be back when time for my next purchase! More