Bob Lanphere's Beaverton Honda

My experience working with Troy Robison @ Beaverton Honda was straightforward and refreshingly free of an aggressive hard-sell approach when I purchased our CR-V. I found him to be very knowledgeable about was straightforward and refreshingly free of an aggressive hard-sell approach when I purchased our CR-V. I found him to be very knowledgeable about the mechanical aspects of automobiles (engines, different drive types, 4WD vs. AWD) and the ability to explain it in an understandable way. He treated my family and I with great respect AND continued to follow-up AFTER the sale to make sure things that were promised were actually implemented. He is very dependable and easy to work with. More

Adam was fantastic to work with. I met Adam in December 2011 at the dealership and he was friendly, informative and did not pressure us. When I returned this year ready to make a purchase, I asked specifi 2011 at the dealership and he was friendly, informative and did not pressure us. When I returned this year ready to make a purchase, I asked specifically for Adam. We were so happy he was there that day! Thanks for making us a great deal and creating a great buying experience. More

Andrew did a good job of finding out what exactly I neeeded the car for and then paired me with just the right vehicle. There were a thousand little details that he rushed off and took care of so we we neeeded the car for and then paired me with just the right vehicle. There were a thousand little details that he rushed off and took care of so we weren't shuttled from person to person. We are sensitive to typical dealer run-around geared at exhausting the customer into submission and were relieved to have very little of that. We were in and out in ~ 2 hours including financing and done. More

Overall experience was very pleasant from beginning to end. I was able to get the car I wanted at payments I could afford. Jakov Jurinovic was very helpful and accomodating in helping me select my vehicle end. I was able to get the car I wanted at payments I could afford. Jakov Jurinovic was very helpful and accomodating in helping me select my vehicle and even stayed late to make sure I was well taken care of. More

Great sales experience. John was very friendly and has a good knowledge of the vehicle I was buying. I felt very comfortable and not pressured to make a decision. After visiting a few Honda dealers, I've de good knowledge of the vehicle I was buying. I felt very comfortable and not pressured to make a decision. After visiting a few Honda dealers, I've decided to buy my new 2012 CRV from this dealer because of their extreme friendliness and excellent customer service. Thank you BH for my new CRV. I am very happy with it. More

I am pleased to announce that I purchased a new Honda CR-V this week at the Bob Lanphere's Beaverton Honda. I did my own research about the car and talked to salespeople at other Honda dealers before I w CR-V this week at the Bob Lanphere's Beaverton Honda. I did my own research about the car and talked to salespeople at other Honda dealers before I went to Beaveton Honda. At all dealers, the staff was friendly, professional, and helpful. I am a great fan of Honda and Honda dealers because of it. The main salesperson was Troy Robinson and he spent a lot of time and effort to make sure that everything was done correctly by communicating with me well. When I had questions, he answered them immediately with detailed information. During the entire process, he was helpful and respectable, which is hard to find. I appreciate his calm manner and patience and highly recommend Troy. Thanks to him,I have a beautiful car to drive and look at! More

My husband and I were so impressed with the professionalism of everyone we met at Beaverton Honda. The process was so easy, everyone we dealt with were helpful, honest and truly there to be of professionalism of everyone we met at Beaverton Honda. The process was so easy, everyone we dealt with were helpful, honest and truly there to be of assistance. We will definitely recommend Beaverton Honda to all of our friends. More

First off, the salesman that mainly helped me out was Adam. I dont see him on the list of names above but I can say that he totally did an excellent job. He took care of me from the moment I walked in. H Adam. I dont see him on the list of names above but I can say that he totally did an excellent job. He took care of me from the moment I walked in. He's very knowledgable of his job and was able to explain to me clearly the specs of the car I wanted. He's really friendly, he even offered to get us jack in a box since my friend whom I took with me was almost starving to death. We declined tho. We just stuck to the complementary popcorn they have on the corner. As far as pricing, they gave me all the break down and even explained each items. In this way, it gave me as sense of security that I not being ripped off unlike a stereotypical car salesman. I exactly knew what im being charged for and they all makes sense. I also spoke with the manager. He's nice as well. Before coming to the dealership I already had a price range in mind on how much I wanted to pay monthly. He was very patient in negotiating prices with me until finally we agreed on a certain figure. And then lastly, the guy that I sat with on the signing of paper works- he provided me with all the information I needed as far as maintenance, warranty, and other options I might want to opt in. And once again, he was able to explain to me clearly these talking points in terms I'll be able to understand. I keep using the word "clearly" cause to me that is important. I need to be able to understand all these vital information regarding my car and my loan terms. So with all these being said, the bottom line is they gave excellent customer service. You. Guys. Are. Amazeballs. More

We had a great experience at Beaverton Honda! This was my first time buying a car and to say that I was nervous would be an understatement. John Stevens worked with us and he was such a nice and helpful pers first time buying a car and to say that I was nervous would be an understatement. John Stevens worked with us and he was such a nice and helpful person! He really made the car buying experience enjoyable! It was nice to work with someone who genuinely makes you feel comfortable. We never once felt as if we were being pressured or swayed to make a decision. The entire staff was friendly and helpful and they went above and beyond to get me into the car that I wanted. Thanks so much!! More

Good morning! I am happy to report, we purchased a new Good morning! I am happy to report, we purchased a new 2012 Honda Civic yesterday 9/22/2012 at the Bob Lanphere's Beaverton Honda. It's a brand new Good morning! I am happy to report, we purchased a new 2012 Honda Civic yesterday 9/22/2012 at the Bob Lanphere's Beaverton Honda. It's a brand new car, and the Beaverton team was very helpful. I live in Tigard and the Beaverton location is closer. Maria from Bob Lamphere called me constantly reminding me of the offers. (Myself) tired of spending $40 a day on gas for my humongous SUV, I pulled my people together, we went directly to the Honda dealership on Canyon Road Saturday afternoon. There I asked for Tony, as recommended by Maria, and was helped by Mr. Smiley Sheridan Hop. We had the best experience with him. He catered not only to me, but to my dad who is a 74 yrs Spanish/Italian old school man, my very difficult to please 72 yrs old mom and their hyper dog Joey. Mr Hop took the cake, he is an excellent salesman, and he became personable. Mr. Hop (and his spouse) also go to the gym I am a member at, and knows my trainer, and when my parents heard him say he had seen me there with my spouse, they were sold. The salesman became part of the neighborhood. He passed from being the salesman to being a friend, which made him genuine. He developed trust. He catered to their needs, making them feel welcomed and cared for. When he took us to see the service shop, my father loved the attention customers are provided with. He took us by the hand and took care of us. That is the best car sales experience I have ever had in my whole life. And when my mom is ready to exchange her car, we will go back to Bob Lanphere's Beaverton Honda's best salesman ever.... Sheridan Hop. Sheridan knows the meaning of customer care. Great experiences are passed by word of mouth. Luckily for him, I am a social butterfly. Thanks to Juan the sales manager and to Danny the finance guru for completing the sale. Carmen Ochoa Tigard, OR 9/23/2012 More