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Bob Lanphere's Beaverton Honda
Beaverton, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 955 reviews
This dealership appears to be declining in customer service quality. Its almost impossible to get someone on the phone to ask questions - yet their prices are going up. Its hard to understand. Why a service quality. Its almost impossible to get someone on the phone to ask questions - yet their prices are going up. Its hard to understand. Why alienate people who have bought new cars from you in the past? More
I was pleasantly surprised with my experience. I have never bought a car through a dealership before. Although they did not have the model that I was looking for on the lot, my car arrived quickly I have never bought a car through a dealership before. Although they did not have the model that I was looking for on the lot, my car arrived quickly. I appreciated getting a price that fit my budget. This dealership was much more upfront with pricing and trade in values than the other dealerships that I shopped around at. I worked with Ron Chirrick to purchase a vehicle. I have never bought a new car before, so the process was intimidating for me. He walked me through the process and was very personable. He helped me find a plan that worked with my budget. Working with salesmen can be challenging, but Ron was very pleasant to interact with and was not pushy. I would recommend buying a car from him, and this dealership. More
6/21/2021 Beaverton Honda admitted fault that the oil change preformed there resulted in my engine seizing and damaging it. It was a 2014 Honda CR-Z that only had 15,300 original miles on it. After s change preformed there resulted in my engine seizing and damaging it. It was a 2014 Honda CR-Z that only had 15,300 original miles on it. After stressfully going back in forth with them for a week trying to figure what they were going to do, I decided to sell them the vehicle. It was never going to be the same as before and I did not trust them to do a good job by replacing the engine. I want to state that I never write reviews, but after 14 months it still bothers me what happened. As stupid as it sounds, this event negatively changed my life. While I was dealing with this my 16 year old dog was sick and 8 days later she had to be euthanized. This event also changed my goals financially. It was my dream to own that car and I would’ve kept that car for years to come. My family have always bought Honda vehicles over the years. I personally have only owned Hondas, 4 to be exact. After this event, not only will I never go to this dealership again, I’ll never buy another Honda in my life. Now, the dealership review team will probably follow up on my comment here and try to show like they care. P.S. They offered to purchase for $10,000 when I was being very, very, very fair and asking $11,500. They finally offered the $11,500. Saw that they listed it shortly after for $15k and then listed it again about 10 months later for around $19k. Nice. More
Second purchase. Same great service. Will continue to shop with Beaverton Honda. Sevice department is also wonderful to work with. Same great service. Will continue to shop with Beaverton Honda. Sevice department is also wonderful to work with. More
Everything went smooth and it was a good experience. They were courteous and very helpful. They were courteous and very helpful. More
Appointment kept, smooth transaction. No pressure. Appreciate the help.Jose was pleasant and knowledgeable. Didn’t get passed off. No pressure. Appreciate the help.Jose was pleasant and knowledgeable. Didn’t get passed off. More
No hassle deal to make vehicle upgrade. JC was my salesman and would recommend to my friends. Hoping I get same quality of service, in the service department. JC was my salesman and would recommend to my friends. Hoping I get same quality of service, in the service department. More
Ty was not A pressure salesperson he knew his Cars and was impress with him with all his paper work ! I was out of his office in 1 hour and a half ! Excellent credit I had and made my life happier! Coming was impress with him with all his paper work ! I was out of his office in 1 hour and a half ! Excellent credit I had and made my life happier! Coming from Calif your salesperson was excellent and worked with what I wanted ! We are going to come back to see Ty for a car for my daughter! !!! Nice to have one person do all the paper work !! Great trying bing ! Congratulations Ty in your wedding !!! Thanks a million !! More
I recently purchased a vehicle from Beaverton Honda, boy was that a huge mistake. Not only were the sales personnel sleazy AF in sliding extra expenses into my contract. But after I caught the issue it took was that a huge mistake. Not only were the sales personnel sleazy AF in sliding extra expenses into my contract. But after I caught the issue it took their team OVER A WEEK to return my calls that were made DAILY. the screw you on cancelation items by charging you $50 per cancelation on a service that was NEVER wanted in the first place. By far one of the worst experiences I've had when purchasing a vehicle. More