Bob Lanphere's Beaverton Honda

I recently went out to search for my second car but it would be my first car that I would be buying from a dealership and with the help of my step father I had settled on a Honda Accord. The person that I would be my first car that I would be buying from a dealership and with the help of my step father I had settled on a Honda Accord. The person that I had helping me was Troy Robison and later we also sat down with Randy Goodin to finalize the sale and also to talk about a few other things. I had spent the majority of my time there with Troy and to make a long story short, it felt like I was his friend and he was doing the best he could to get me the car I wanted. Think about what that means, I wasn't a customer that he wanted to do a good job with so that he could make a sale and then get a good review out of, I felt like a friend and I could also call him my friend. Randy did a great job in answering all of the other questions that I had and was very nice and engaging. Made sure to leave no detail out or stone unturned. Next was Linda and she was very helpful through out the very last steps of the process, she let us know all of the options that I had with payment, coverage plans, etc. Very relaxed, answered our questions directly so that we weren't left with more questions. Engaged in conversation also to let it be known that once again it wasn't just a customer sale that they were looking for, I could tell that she was a genuinely nice and polite person who wanted to make it as easy, stress free and smooth as possible. Overall great team from what I have seen, did a great job, I would have a hard time believing a negative review for them in the future after having my experience with them. More

JC Lam, our salesperson, was great. He explained everything we needed to know and was energetic and helpful in all ways. In addition, he explained and demonstrated many of the operational features i everything we needed to know and was energetic and helpful in all ways. In addition, he explained and demonstrated many of the operational features in the car before we drove it away. His good humor, friendly demeanor and clear expertise made our purchase experience very pleasant. Karen Voss, the business manager, was also extremely helpful and efficient, making the final process speedy and complete. We appreciated her sense of service and sense of humor. One problem: In the other survey, I described how, about 22 hours after I purchased the car, the "Check TPMS System" screen flashed up. You might read that account. Ultimately, within a few hours, the service department reset it. But I wonder how that could happen in a brand new car. More

Troy was really accommodating and was very nice to work with. He told us everything we needed to know and helped us finding what we needed every step of the way. His did not use any high pressure sales tac with. He told us everything we needed to know and helped us finding what we needed every step of the way. His did not use any high pressure sales tactic and was very laid back offering his help only when we needed him. This sale would not of happened if it wasn't for his great customer service skills. Thanks Troy for all of your help! More

We stepped into Beaverton Honda couple of days ago and were welcomed by Troy Robison. Troy was like a walking database of all the specs for the vehicles that we were contemplating. He answered all our que were welcomed by Troy Robison. Troy was like a walking database of all the specs for the vehicles that we were contemplating. He answered all our questions related to safety features and ratings -- there is nothing better than working with a well-informed sales person. It demonstrates that he loves his job and takes the time to research what he is selling! During the 2-3 hours we spent there test driving couple of cars and getting information about them, Troy was very courteous and did not apply any pressure towards purchase. He gave us time and space to think things through and offered to email us comparisons with competitors since we also plan to look at Toyota offerings. The only downside of the evening was when we got the price quote from "inside", it was way over from what our research said it should be. I suppose when it comes to pricing, the traditional stereotype of hours of bargaining to get to where one wants still holds :( I was hoping to avoid going down that road and save some time, but oh well ... More

I been in a diferent car dealers trying to buy a new car, but this is the first time it happened to me when I went in to the parking lot of the Bob Lanphere's car dealer. When I seen this man came over to me but this is the first time it happened to me when I went in to the parking lot of the Bob Lanphere's car dealer. When I seen this man came over to me and nicely asked me if I need any help to find the car I'm looking for I felt realy confortable. I'm talking about TROY ROBISON. He explained to me all the diferences between used cars and brand new cars. When I was ready to make a deal he nicely helped me to feel up all the papper work and thanks to him I am driving my to 2012 Honda Civic. I am realy recommened TROY ROBISON and Bob Lanphere's car dealer to all the people who wants to buy a new or used car......Antonio Olague More

JC was really helpful, I took quite a while to browse through a bunch of cars to see which one I liked/wanted. He wasn't annoyed about it and didn't rush me at all. In the process of buying a car, he was through a bunch of cars to see which one I liked/wanted. He wasn't annoyed about it and didn't rush me at all. In the process of buying a car, he was friendly, nice, and helpful. He even took his own time to help me translate and break down complicated things to help me understand. More

I was shopping around for a car that would be more reliable than the one I had. When I went to Beaverton Honda and Myke Thompson helped me. He was very knowledgeable and super funny. He helped me with reliable than the one I had. When I went to Beaverton Honda and Myke Thompson helped me. He was very knowledgeable and super funny. He helped me with my trade in and even helped me figure out what kind of car I would really want. Since my experience was so good I decided to stay and buy my car there. I am very happy with the car I ended up buying, I would definitely reccommend buying a car from him. More

It was a great experience to be there... we are delighted to bring the new car home and same day with the colour we needed . Thanks again... to bring the new car home and same day with the colour we needed . Thanks again... More

I was in a volvo and thought I would get a new one as my last one was totaled. I tried that route and returned to herzog in beaverton only to have a horrible experience. I walked out and thought I would tak last one was totaled. I tried that route and returned to herzog in beaverton only to have a horrible experience. I walked out and thought I would take a look at a honda. I had my own financing and walked in and out in an hour with exactly what I wanted. I am now the proud owner of a 2013 honda accord. The experience was awesome and I will be recommending them to everyone. More

kinda got the sales rush in beginning, jc just said hello, maria wanted to make sure we were being helped which was appreciated but a little pushy. jon, just what i needed as he was genteel, not at all hello, maria wanted to make sure we were being helped which was appreciated but a little pushy. jon, just what i needed as he was genteel, not at all pushy, i kinda chose him and he met all my needs. the whole transaction went smoothly and i was very pleased. More