Bob Lanphere's Beaverton Honda

Beaverton Honda has outstanding customer service We've taken our 1999 Honda to be serviced at Beaverton Honda for 10 years (we purchased the car used). I am so impressed with this dealership. -Kayl We've taken our 1999 Honda to be serviced at Beaverton Honda for 10 years (we purchased the car used). I am so impressed with this dealership. -Kaylie who answers the phone at the service center assists in scheduling work on the car and calls and reminds me when service is due. She is courteous and professional and very knowledgeable. -There is always a parking lane open for me to drop off my car -Someone greets me immediately upon arriving (today it was Johah) -Explained to me what they will be doing on my car -they offer free transportation to and from the service center. -Always call me with an estimate and explanation of what the problem is and the costs associated. -I have found Beaverton Honda to be totally honest with me on what works needs to be done on my car and what can wait. And like I said, they work with me if I can not afford it by prioritizing what is urgent and what can wait. They don't charge me the usual estimation fee if it is a minimal issue and have even replaced tail lights at cost only. -They have been very generous with service on my car over the years - letting me know of any specials that are going on that will reduce our costs. -The folks who actually service the cars do outstanding work. I've never had to return because of something not done. These guys are behind the scenes but they are the nuts and bolts of this center. -Last year we needed an expense job done on our car that we just could not afford. Jonah talked to his manager and they spoke with Honda dealership of our situation and they deeply cut the work that needed to be done by charging us for parts only. The service work was free of charge. Because of the outstanding service at Beaverton Honda - I am inclined to purchase another Honda because I appreciate so much the customer service and amenities. If you need work done - call them now - you will be glad you did. 503.526.2109 More

Service department 4/03 The new facility and location is one of the most modern clean facilities I have dealt with in the automotive industry. Service as sub par. I fel The new facility and location is one of the most modern clean facilities I have dealt with in the automotive industry. Service as sub par. I felt as if I was hassling those individuals working when I showed up to pickup my vehicle. The floor as busy which is understandable and expected. I was handed off to two separate individuals to assist with my request to pickup my vehicle. I never felt welcome while in the building and felt as if my presence caused a inconvenience. " xxxxxxx can you please assist him as I am to busy doing......" A simple hello sir, how can I help you today. Xxxxxxx can you please assist this gentlemen. Thanks. When I received my vehicle the windshield wipers no longer worked due to the worked that was preformed, the technical was quick to fix the problem and get me on my way. Car was left with grease and floors dirtier when it as brought in. Bottom line the car got fixed, you have a great facility, but I do not plan on coming back or recommending this location. More

ALOHA! I live on O'ahu and decided to purchase a ALOHA! I live on O'ahu and decided to purchase a new car from the mainland. I chose Beaverton Honda because of the excellent reputation and I kn ALOHA! I live on O'ahu and decided to purchase a new car from the mainland. I chose Beaverton Honda because of the excellent reputation and I knew Jake Wajdik would take good care of me. Linda sent the paperwork to me quickly-amazingly fast! It is a little tricky buying a car from the mainland but Jake arranged the shipping to the island and got it done. The advantage of buying from Beaverton Honda, you don't get a car that has been sitting in the salty air of the island. I received a very good rate from Honda Finance better than my credit union! I love my new 2013 Honda Civic, the sunroof is so much fun. So if you live in Hawaii or the mainland, go see Jake Wajdik to buy your next car. Great experience. Mahalo nui loa! (thank you very much) More

I liked working with Larry immensely. He was fun, friendly, knowledgeable, and advised me to call him directly if I ever had a problem with my car. Best sales experience I've ever had. Ryan thoroughl friendly, knowledgeable, and advised me to call him directly if I ever had a problem with my car. Best sales experience I've ever had. Ryan thoroughly explained the different financing choices and optional packages. Everyone at the dealership was warm and welcoming. I will only take my car there to be serviced, and I will buy future cars only at Beaverton Honda. More

I made an appointment with Ed to check on a service code for my Civic. Ed was very accommodating and made the appointment for the next day at my request. Unfortunately, I got stuck in a meeting and ended up for my Civic. Ed was very accommodating and made the appointment for the next day at my request. Unfortunately, I got stuck in a meeting and ended up being 45 minutes late to the appointment! In a shop as busy as this one, I know being this late can really mess up a schedule, but Ed never winced and was extremely helpful. He had John Dotter work on my vehicle who was extremely fast and thorough. I think he even worked into his lunch break! I have been to one other Honda dealership for service before and had an OK experience, but came to Beaverton Honda at the recommendation from a friend this time. I'm really glad I did; I don't think I will ever take a Honda anywhere else if the experience is this friendly and professional every time. More

I have bought 12 cars in the past and he was the best dealer ive ever bought cars from. There was no pressure throughout the entire process and his knowledge of the honda lineup was vast and broad. He wa dealer ive ever bought cars from. There was no pressure throughout the entire process and his knowledge of the honda lineup was vast and broad. He was able to answe all of my questions and was honest when he didnt know something in particular, which was very refreshing. Many salesman think on their feet to give a bogus answer to keep the momentum moving, but i have a pretty good B.S. dectector so i know whose lying and whose honest. That alone made me feel comfortable working with Sebastian and his sales managers at Beaverton Honda. Ben Pierce was kind and helpful and didnt rush the process. He took the time to make sure we were well informed of our decision. I will to buy my next car here in the near future. If you dont want be hassled and want to have a proper buying experience, look no further than Sebastian. He's a true salesman. More

Cana was fabulous in taking care of me through the entire process. She was friendly, efficient, professional, and kind! She helped me two days in a row and handled my needs beautifully and got me in and ou process. She was friendly, efficient, professional, and kind! She helped me two days in a row and handled my needs beautifully and got me in and out smoothly. Thank you Cana! More

Honda Beaverton completed the job when promised. All employees were very helpful and nice. Great customer service. Price, which is not controlled by the staff is too high. When comparing prices with employees were very helpful and nice. Great customer service. Price, which is not controlled by the staff is too high. When comparing prices with other dealerships, Beaverton Honda was excessive. More

Were looking to upgrade our 2009 CR-V and add a few additional features. Thought we would drive a few of the competitors cars but wanted to know what our trade in was worth. Stopped by Beaverton Hond additional features. Thought we would drive a few of the competitors cars but wanted to know what our trade in was worth. Stopped by Beaverton Honda first and left with a new CR-V with all of the features we were looking for at the price I was expecting. No surprises and no reason to drive any of the competition. More